Best in Arlington TX

He was very helpful and quick. Honest and on time. His prices are below average price. He is a great decision for a plumber.

I've used them three times and have been very pleased with their service. The last time was a sewage leak and the were great at diagnosing the problem and quick to fix it.

Johnathan is an absolute LIFE SAVER!!! My mom had a major leak at her house in the front yard. All plumbers were booked for the week. Johnathan called me the same day I inquired and said he hated to hear we were without water and would be by later that night if it was okay with us. He came by, assessed the issue and quoted us. He was very informative and understanding when we werent quite sure what decision to make. My dad passed away a month ago and Johnathan took WONDERFUL care of my mom and I. We won't be giving anyone else our business.

Of course our plumbing quit working on a weekend. We called and left a message Saturday morning. David called back and scheduled a time for Sunday. He arrived early and worked diligently to diagnose and fix the problem. He's professional, personable and his rates are extremely reasonable. His number is now on our speed dial. Highly recommend - knowledgeable and honest.

2/2/2023
I live in a home built in 1895, it has had 125 years of different plumbers and their different types of materials and all the broken remnants of past attempts of repair under it.  Every time it dipped below freezing we would spring a leak, we have spent $$$$ on repairs. We met Micheal in the winter of 21, he has been by far the best plumber I've ever met, his fee is reasonable (which is so hard to find) and after a couple of visit's he explained a plan for a real fix for our problems.
We had him out to fix a leak last Christmas and planned the big replacement! It took Micheal 2 days and I felt like he was fixing his own home, he was so thorough and pulled out all the mess! We have lived here for 4 years and this is the first winter event that has not cost us a fortune in plumbing repairs!!! Thanks Micheal you did it! Best plumber ever! Honest, kind, reasonably priced, clean, (I could go on and on)
shhh, don't tell anyone,
Dorothy Puempel

I contacted them at 9am and they made a same day appointment for 2pm. Bobby and Bryson were polite, efficient, and gave me great options for my repair. At the end of the day, they saved me both time and money. Will be calling these guys again.

We had a leak in the wall behind the shower. I cut it out and looked it was an easy fix, but we had company in town. So we called billy go plumbing they wanted $1700 and $333 of that was to remove and re install the toilet. Rob Tierney looked at it, and bid the job at a really fair price ($455) and did it the next day. And was thirty minutes early for our appointment. Had everything he needed and was gone and cleaned up in under a hour. No leak. This is the second time we used them and it is the second time they exceeded our expectations. Use them and save you the time of firing another plumber.
Bob Spruce

Clete was very responsive and immediately came to help diagnose a plumbing problem I had. The work appears to be holding up.  He was courteous as well.

I knocked off 2 stars due to miscommunication. I asked how much the work would cost. He quoted a service call and the price of the materials. I asked if he could also do a cracked hose bib. He agreed but needed to confirm the price of materials.

I get home and find the invoice he left my wife includes 2 service calls. Upon asking him why he said he quoted my wife the first one when he arrived (before I got home on the first day) and quoted me (15 minutes after he spoke to my wife) the second service call. My wife said a service call was never discussed.

You judge. If we should have known we were getting two service call charges, add in the other two stars as everything else was fine.

During the winter storm of February 2021, billyGo's team showed up at the scheduled day/time to repair our busted pipes (our water had already penetrated the house a couple days before and been turned off). However, billyGo's team also were also able to service several of our neighbors' homes that were experiencing immediate flooding (i.e., as temperatures climbed above freezing that day, pipes were busting all around us). It was a blessing.

And, in just a couple short days, billyGo's team came and installed two tankless water heaters for us, resulting in our pipes and water heaters being repaired before the week was over.

I highly recommend billyGo for any of your mechanical, plumbing or electrical needs.

This company misdiagnosed an issue with my sprinkler and charged me for un-needed parts. To make matters worse, they cut into a corrugated drain pipe when digging to repair sprinkler and said nothing to me about it. Maybe they didn't realize it when it happened, but when I brought to their attention, the owner Kathlyn dismissed me.

DoRite Plumbing out of Arlington, TX
Is it possible to have a negative 5 Stars?  I called AHS (American Home Shield) to have a plumber come and fix two simple leaks.  The contractor was in a plumbing truck with some basic supplies.
#1 problem is a bad valve on the water supply line coming out of the wall to the base of the toilet. It is supposed to shut the water off to the toilet in case it keeps running and overflows, which mine did.  In trying to turn it off, the valve appears to close but doesn't shut off.  Mark proceeds to say the floor is dry so there is no leak so AHS won't cover the call or part.  You can see where the water went over the floor into the living room by the mildew forming on the carpet.  According to him (and this is where he gets rude & arrogant and he implied it wouldn't be covered by AHS but could be fixed by them.  
Now we go to the second problem, which was the shower control valve that is leaking very badly.  I told AHS when making the service call, what type valve and brand I had.  They couldn't fix it right now due to no parts.  When I asked if they could fix the valve on the toilet they said they didn't have that little valve (which is basically the same on every toilet in America).  
They had a stack of orders to complete before the end of the day and they couldn't go get parts for all the service calls or that would put them behind.  They would have to reschedule.  It turns out that if they make the call, they get to charge AHS. They also try to say AHS won't pay for certain repairs but imply they could fix them and I would just pay them, after they come back.
What a racket...when I tried to complain, Mark started yelling at me and said I was not his customer, I was AHS.   Mark was extremely arrogant, abusive...we did not part under good conditions.
Read the other reviews, I think there might be a pattern here.  Let's say, NO ONE FROM THIS COMPANY WILL DARKEN MY DOOR AGAIN!,

TERRIBLE! Very unprofessional and disrespectful. Never showed or would call at the end of the day saying they were not coming (8 hours after they were supposed to be present). And if they showed they would show up LATE EVERY single time. Was not considerate for their clients' time.

CODE - they are NOT up to date on code regulations. When the inspector came he noted NUMEROUS code violations. Including, most notably, a leaking gas line! They delayed our project significantly.

Workers SMOKED on property without asking. Left cigarette butts all over the property. And left trash all over. Did not clean up their mess.

We tried to give them the benefit of the doubt but finally had to fire them. The final straw was scheduling a time to install the toilet and he called at the time he was supposed to arrive saying he never ordered the toilet. We had already taken off work to allow them in the home to work.

Charged me $75 for the service fee which I understand but he said the leak was not from the water heater. I called another plumbing company and they said it was from the pipe behind the water heater. Waste of $75.