Best in Arlington TX

JEFF, MAN YOU ARE THE BEST! Used AllAces Plumbing services a couple of times to repair a kitchen sink/main line clog. Speedy appointments, fast, friendly, skilled and professional...THANKS, THE EDMONDSONS.

Called this morning and they were out by 9:15am.  Within 45 minutes the job was done.  Tech was friendly, professional and thorough.  I highly recommend this company.

We called because my grandparents had an issue with their Guest House toilet. So we decided to call GP Plumbing they came on time they gave us an estimate that was accurate and we went ahead and agreed with the work and they wanted and they completed the work for us within a day. everything works great now and we couldn't be happier with the service that we were provided.

***revised 12/11 to three stars for:
Pros:
-Upfront pricing
-resolution of two problems after calling them back out
-camera-ed my system at no charge after the error
-Carissa Stinson makes genuine efforts to hear my frustration
-warranty on work good for 12mos

Cons:
- felt like I didn't get what I initially asked for in inspection of system BEFORE installing flooring, which will now cost me time and money
- didn't perform quality inspection after work causing me to call them back out more than once
- didn't perform thorough testing/inspection of gas line to fireplace before selling me new line
- didn't provide me with requested materials for insurance and have no recorded notes of phone conversations requesting this info

Still, they have plenty of 5-star reviews. Sometimes relationships just don't work out. Might have just been a bad time for them. You may have better luck, and they might make the necessary changes so that my experience does not get repeated. This is my hope for them as I desire small, local businesses to be successful. I had really high hopes about them based on the recommendation....it just didn't work out for me.

****Original post:

Highly recommended by a trusted source...ultimately let me down.  

After buying a house I had some time before move-in to get some necessary repairs and renovations done. LS Plumbing was highly recommended by a close friend. They came out as scheduled. Upfront pricing so no surprises. Pricing was high, but based on recommendation I assumed it would be good work, and I was tied up with other things.  I asked for an inspection of total system, and let the tech know of a specific issue relayed to me by the seller. He diagnosed the first minor problem he saw and went no further. I asked That's all? and the tech indicted yes. I felt confident in their expertise and moved forward with installing flooring throughout the house. After move-in we had a major backup and called them back out. They diagnosed a sewer line issue under my living room slab (and brand new floor). The tech's response was wish we had known about this a month ago.....which did nothing to make me feel better about the new flooring having to be taken up at my own expense and the disruption for my family...which again, I wanted to identify and resolve BEFORE moving in.  The rest of the work was poorly done and they made two more trips out to try and resolve....which could've been caught in the initial call had there been some quality control, or even a simple thorough inspection. I diagnosed on my own that they had installed a part backwards. This was also extremely frustrating as I am NOT A LICENSED PLUMBER, and they missed it TWICE before.  The office manager (Mrs. Stinson) genuinely seemed to care about how their company let me down. However, there was very little accountability from Mr. Stinson beyond admitting that the work had been of poor quality.

I still have a sewer repair to complete, but I have vacillated between giving them another chance to do good work...and not giving them another penny.  

Ultimately, they self-selected themselves out. I needed a quote and description of work to turn into my insurance agent for possible claim. After multiple requests (and assurances from them that they would provide) I gave up. I think they were hoping I would go away. And this review will live on the internet forever, which is a shame because nobody is perfect...and they had opportunities to get it right, but they didn't want to.

While searching for a Dallas Plumber in Google I found Circle-E at circle-e.com.  I called them right away and I could not be more pleased with the quality of their service and the professionalism of their staff.

My family has worked with Jeff and his team for our plumbing needs for over 10 years. He has a family owned business and take pride in his work as he is truly apart of our community. While living in a historical 1923 Craftsman style home near the Bishop Arts district he knew the unique needs and challenges of older homes. He's done a waterheater, toilet, garbage disposal, replumbed under kitchen sink, repair shower, repair pipes in wall, changed out cast iron plumbing boxes under our Craftsman home. He's even come to our new 1973 home in Richardson. Each time he is professional, on time, knowledgeable about even the most tricky plumbing problems. He is honest will say all I need to do is fix this piece, where others would say no whole thing needs replacing. When he does a job it is done correctly, always passes inspection, and plumbed with the future in mind so no problems moving forward after a fix. After having worked with several plumbers and other contractors while completely renovating our 1923 home I appreciate Jeff's honesty, knowledge, ethics, and professionalism. I highly recommend.

Christopher has all of these 5 star ratings for a good reason.  He was on time, professional, and knowledgeable.  He diagnosed my issue and fixed it quickly and didn't leave a mess.  I could tell he takes a lot of pride in his work, and he replaced my old parts with better materials than were used in the original construction.  All of this, and I would have expected to pay much more than I did.  

I will definitely call Christopher for any plumbing needs that we have, and I will also recommend him to anyone needing quality service at a reasonable rate.

Victor was awesome. He responded to my request in less than 10 minutes to a late night request and made a trip out to fix the issue. He did great work while there and I'm really happy with thr results, value, and customer service.  I would highly recommend.

Excellent service! Adolf and Becky were knowledgeable, timely, and considerate when fixing a leak at our house. They were extremely professional and were able to locate the leak quickly. They did the job well and answered all of our questions. Would highly recommend!

Alex was great to deal with. I had an outdoor faucet that was leaking and he was able to come out the next day and fix it. He arrived at the exact time we scheduled and got the job done quickly. His price was very affordable as well. I highly recommend Accountable Plumbing Services for their prompt and great service. We will be referring others in our neighborhood to them. Thanks Alex!!

Highly recommend J Rowe, after looking online for a plumber that I felt I could trust I decided to try out J Rowe. I called them after 8:00 and Meshell actually answered me. She was professional and was able to make me an appointment for the next day. Then on the next day, she called and was able to get a plumber out to me sooner. Dillon was our plumber, no hassle and didn't try to up sell us additional things. He was also professional and respectful and got the job done fast and right. I will definitely spread the word for them.

I don't remember what I called them out for last year and I guess I was pleased but the service yesterday was a nightmare.....the idiots in Dispatch got the times all wrong and didn't bother to let me know so while I was thinking the repairman would be there between 8 and 9 he actually showed up a noon....whole morning wasted. And to charge $368 to install a kitchen sink faucet??? and I had already purchased the one I wanted and had it there at the house? That is outrageous and totally overpriced. I know all plumbing companies over charge, but they took it to the extreme!

So far the worst customer service I have experienced in my life. These guys are a total rip off. Big scam.
I had asked for an estimate for sprinkler repair and might have misunderstood/ misheard over phone of their policy of charging $80 just to visit. The technicians came to look at the issue and quoted $575 just to replace two sprinkler heads and fix a broken pipe at a T-section. When I asked them for a coat breakdown for their estimate, they refused to answer and the guy said he is the supervisor and that's the only price they would do it for.  The sprinkler head  that I was looking to replace does not cost more than $20. So, obviously they are either quoting whatever comes to mind or just jacking up costs at their will.
To add to this, the owner lady was very rude over phone and spoke in an extremely threatening manner. Instead of  trying to understand what the issue was and attempt to hear from the customer
, this lady was yelling at me on the phone and said she was going to call the police for theft of service.
Really?? Is this the way how you earn business? They probably have not heard a thing about how to talk to customers. The owner lady said she had my address and phone number and was calling to let me know that she was calling the police on me. I have never seen such pathetic behavior from a business ever!!! I decided that I would pay the inspection fee of $80 but not go ahead and give them my business. At this, the lady yelled again at me saying if I was going to pay by card, they would charge me 4.5% extra as that was the service fee for making card payments. She added that she wouldn't get off the phone until she got her payment. Again, like really??? Where on earth do these guys come with such ridiculous rates? I've worked for banks and I know how these things work!!!
Thankfully, I did find someone to fix my sprinklers at half the cost these guys were charging me. My advice to anyone looking around for sprinkler service/ landscaping is to please do yourself a service by not approaching these guys!!! Atrocious prices and totally appalling  behavior.
Posted below is a pic of a quote I received from another company for the same job ($250) for which these guys were asking $575. Enough said, their whole business ( if that's what they call it) is a scam. Stay miles away from such cheats!!!