Best Sump Pump Repair in Fort Wayne IN

A while back I called A&A Mechanical to service my Generac generator. I called Generac directly as the home I bought this year came with a large generator. I have never had a generator before and didn't know what needed to be done on it. They gave me a list of companies that service their generators near my home, and A&A was a company within my town. I called and scheduled an appointment with them in a few days. What was great was that I found out from them, that they used to service the generator for the old owner of my house.

They came, performed service on the generator and set it up so I get it serviced once a year. Technician was friendly and explained to me how my generator worked, how it would test the system every week, pretty much gave me a lot of useful info. I am very glad I did get it service because two weeks later, my area lost power for an entire day. Seems some squirrel(s) messed around a nearby electrical substation. Immediately my generator kicked in... and it's an amazing generator powered my entire home! I so could have used this when I lived in Miami during hurricane season! If I didn't get it serviced, I would have been without power and I would have lost a stand alone freezer and a refrigerators worth of food... so I saved a lot of money!

If you have a generator, get regular service.... and get it from A&A!

Seems also per the website they also do work in plumbing, heating and A/C... so something to keep in mind too.

We have used Andrews Plumbing for several years and I highly recommend the company.  Vern Andrews, the owner, is the most cheerful and helpful plumber imaginable,  and his technicians are always cheerful, professional, and provide excellent service.
After enduring frequent sewer clogs for several years, which Vern and his technicians unclogged each time, we finally had Vern put in a new sewer a couple years ago. All the work was done very professionally.  Vern even recommended a landscaper to re-do the yard after all the digging.
In July 2018, technician Lance replaced our water heater.  First he assessed the floor under the water heater and  decided to add a piece of 3/4 inch plywood to reinforce the subfloor under the water heater.  Then he installed the new water heater. Again the work was very professional .

I just had Jason from Legacy air come over to fix my HVAC system which was not working and the line were freezing up. I told him what was going on and the symptoms and he immediately knew what to check. He had the system tested by a machine and found the my Freon was a pound low by the system was holding pressure. He gave me the price before starting the repair and was in and out within an hour. He also answered some questions I had while he was here and he was very pleasant. They will be my HVAC contractors going forward.

Chet was great. Our kitchen sink was terribly clogged and my husband tried in vain to clear it. Turns out, it was a grease clog that was about 18 feet out. So we never would have gotten it. He was there for about 30 minutes and had it completely clear! Thanks!

The service guy came to my house for an appointment on a Wednesday early afternoon. He pulled my toilet and told me it would need snaked but also I needed a new flange. He then told me he couldn't snake it because they only have one guy who does that and he was busy all day. He then said he couldn't do anything with the flange because he didn't have what he needed in his truck because it was a loaner truck because his truck broke down. He said his truck had basic, minimal supplies and that I would have to call to reschedule. He then asked me if I wanted my only toilet back down and of course I said yes because it's my only bathroom. I thought it was ridiculous that he even came out if he was not equipped to do anything that day but here we are a month later and I get a bill for almost $200. I'm appalled at this company for their unprofessionalism and feel completely ripped off and scammed and wonder if this is something they do regularly. Why would you even come out if you couldn't do anything? My time was wasted and quite frankly I could have pulled the toilet off and put it back on myself for free. I think being charged almost $200 is outrageous and I will never do business with this company again!

So not only did they install the dishwasher crooked. 23 days after my last review, the kitchen cabinet was wet to the point water was on the floor. If there wasn't water on the floor, I probably wouldn't have been alerted to the problem. I don't know if the pipes were installed incorrectly or not tightened enough, but either way the pipe came loose from the garbage disposal so when the dishwasher was running it was just pouring water out into the cabinet. Do not use these people for plumbing!

My name is Earl Harts
He came to our home to do a service repair. He charge us $450.00 to pump water out from our basement.  He then referred us to Direct Flow Service to dig to replace a broken tile at the tree.  We gave him $1500.00 to start the job. He never came back to finish the job. He wants to collect another $1000.00 without finishing the job. He covered the hole and left about 3 ft of dirt on top of the hole.  He verbally gave us a 90 day warranty with work done from the house out about 10 ft to the sidewalk . The problem as I have been previously advised exists at the tree which is aprox. 50 from the house. We have had this same problem prior several times and each time was roto rooted  at the tree which took care of the problem temporarily.  

He said if we didn't pay in full he would add on $30.00 a month until paid.  He never gave us a Contract - just receipt for the $1500.00. We wonder if he even has a permit to do this work.

Had a good experience in the past. Don't know what is going on now with this company. Was led on for a whole week a plumber would be coming and that never happened. I called on a Friday asking if there was an availability for the next week. Was to by the receptionist that possibly Monday or Tuesday and they would call me Friday with a time. Never heard back so I followed up on Monday. She then again said still that day or Tuesday. They never came. Wednesday no call from them. I follow up on Thursday asking about availability and I was told I was never put on for Monday or Tuesday and that I was for Thursday Friday. That wasn't even a guarantee. I asked if I should look for someone else because I have a non-working water softener. She told me go ahead and look for someone else that they would keep me on the schedule and call me when a time was available. They never called never replied to my email I sent. Nothing was miscommunicated or interpretated incorrectly. If you don't have the availability be honest about it.

I'm leaving a negative review due to the disrespect and lack of the communication. I mentioned in the email that I work in the medical field and I don't get any more days off for a few months. My time is just as valuable as theirs. If there was no availability that should have been clearly and honestly communicated and I would have understood. To lead somebody on an entire week and waste their time waiting around is disrespectful and very unprofessional.

I will be sharing my experience with people that use this company currently.

Showed up on time, unclogged our kitchen drain at a fair price.
Highly recommend.