Best Water Pipe Installation in Fort Wayne IN

Thank you for traveling to my home in Auburn, Indiana and giving us a quote! Great friendly staff! Very Kind! Highly recommended!

I am a returning customer, I used Legacy many years ago, they do excellent work! A+++

Absolutely the best. They work clean, and can definitely solve your issue. They uncapped two dump pits that were covered with 8 inches of concrete each, installed a sump pump, and left it cleaner than when they began. John is willing m to work within your budget, but be realistic. They have to make money too. Not a discount service, but you get quality service at a fair price.

My hot water heaters were failing after 17 years (I know, living on borrowed time).  I called Freedom and they were here right away.  We agreed on a path (I went tankless), a price, and a timing.  The guys were on time, hit their estimated times, and left my house cleaner than they found it.  

I highly recommend them and will be using them for all my future heating, a/c, and plumbing needs.

I had Adam come out to give me a quote on a ductless heating/air system. Punctual , professional with great solutions. My home is a 100 year old cottage. Based on his representation this company is professional in all aspects. I hope the quote is inline with my expectations.

After many times asking for someone to drain my pressure tank, put 25 lbs of pressure in, then refill, I bought a new one due to their insistence, that I needed to do so. The Manager ordered the pressure tank, not seeing my old one which was 81 gal. When the new pressure tank came in he called and quoted me the price $750.00 but didn't say how many gal.  Thinking the workman told him the size, I agreed to let them install it. Turns out the pressure tank is a mere 20 gallon, same name brand, which cost $180.00 on the internet. Along with the pressure tank fittings was also installed, at the cost of $109.00. So the total cost for the tank and fittings was $289.00, making Flow Tech $461.00 for the installation. Now if they pay the worker $25.00 an hour, his total time here was close to one hour, Flow Tech made $436.00 profit and I got something worse than I  previously had. Reason for replacing was the pump motor ran everytime when you flushed the toilet, got a drink of water, etc. Fearing I would burn up the  motor that pumped the water to the tank and the cost would be very expensive, I gave them the job. If they would have agreed to drain my old one, put 25 lbs of air in the old tank, then refill, I really believe i would still have a quality tank. Flow Tech is in business to earn money and not satisfy their customers. A business like this will not prosper. I talked to the Flow Tech manager about this and his answer was, you need to find you another plumber.  I talked to the Flow Tech owner and he stated the same.  A meeting was scheduled before the owner talked to me. My advice, use at your own risk!  (Edited) Sept 30th. I did hire another Plumber. He tells me my old pressure tank does not have a bladder (what Flow Tech told me had burst) and as long as my old pressure tank was not leaking, it didn't need replaced. So what my departed Husband did for so many years, (drain the old one, put 25 pounds of pressure in it, then fill back up) is all they would have needed to do, which is what I told them to do. As I said before use Flow Tech at your own risk. Mary S.  Oct 15th 2017. After many weeks since Flow Tech did this job, they hesitantly returned $250.00 of the $750.00 I paid them. I had two options, let them back into my home to install a 40 gal. tank or accept the $250.00 check. Not wanting to admit them to my home again, I chose the latter option.  Mary S.

As a Waterfurnance GeoPro I expected more! Paid extra to get someone out the same day only to then have to wait 5 days ( in 100 degree heat non the less)  to have a board replaced. They didn't care that we were without either. Unit was also under warranty! The service manager even tried to compare it to his camping vacation he was on by choice.  They do not carry Waterfurnance parts on their trucks and ship parts to their shop in Laotto from Fort Wayne rather than picking up.  Huge disservice to the customer. Was not given any other option but to wait. I had to call multiple times to follow up - lack of communication all the way around . Will use someone else next time and would never recommend them to anyone I know.

I wish I could give negative stars because they don't deserve anything at all. Shady employee. First off, I was given a time and nobody showed. I called and was told he was running late. 7pm comes and a guy calls saying he was on his way. 11pm comes and the guy calls again and asks if I want him to come over still or wait until in the morning. I said wait till morning so you can see what you are doing. My roommate or myself had to help him a lot of times because he couldn't get behind the washer or he had to have help for certain thing. I got so annoyed I had to leave for awhile. He was at my house from about 9am to after 10pm and nothing accomplished. Had me pay over $400 in cash so he could tell his boss the reason why he was at my house all day and fixed absolutely nothing was because he was fixing machinery. He said they were taking money out of his pay due to him breaking another piece of equipment that wasn't his fault. So he was going to give them $90 out of it. He was so fat, he bent my gutters trying to get on roof. He NEVER FIXED problem so I have been without a toilet and shower in my main bedroom with stuff coming up through shower when he promised to come back and fix.  I tried calling office but she didn't want to listen. I just want to be able to use my bathroom again. That's all!!

They were prompt and did their job. However, they did not respect the fact we have carpeting and walked through sludge and through the house. I had to clean my carpets and kitchen rugs after they left. Other than that, drains are cleared and thats a big deal.

So not only did they install the dishwasher crooked. 23 days after my last review, the kitchen cabinet was wet to the point water was on the floor. If there wasn't water on the floor, I probably wouldn't have been alerted to the problem. I don't know if the pipes were installed incorrectly or not tightened enough, but either way the pipe came loose from the garbage disposal so when the dishwasher was running it was just pouring water out into the cabinet. Do not use these people for plumbing!