Best Sump Pump Repair in Fort Wayne IN

A while back I called A&A Mechanical to service my Generac generator. I called Generac directly as the home I bought this year came with a large generator. I have never had a generator before and didn't know what needed to be done on it. They gave me a list of companies that service their generators near my home, and A&A was a company within my town. I called and scheduled an appointment with them in a few days. What was great was that I found out from them, that they used to service the generator for the old owner of my house.

They came, performed service on the generator and set it up so I get it serviced once a year. Technician was friendly and explained to me how my generator worked, how it would test the system every week, pretty much gave me a lot of useful info. I am very glad I did get it service because two weeks later, my area lost power for an entire day. Seems some squirrel(s) messed around a nearby electrical substation. Immediately my generator kicked in... and it's an amazing generator powered my entire home! I so could have used this when I lived in Miami during hurricane season! If I didn't get it serviced, I would have been without power and I would have lost a stand alone freezer and a refrigerators worth of food... so I saved a lot of money!

If you have a generator, get regular service.... and get it from A&A!

Seems also per the website they also do work in plumbing, heating and A/C... so something to keep in mind too.

We have used Andrews Plumbing for several years and I highly recommend the company.  Vern Andrews, the owner, is the most cheerful and helpful plumber imaginable,  and his technicians are always cheerful, professional, and provide excellent service.
After enduring frequent sewer clogs for several years, which Vern and his technicians unclogged each time, we finally had Vern put in a new sewer a couple years ago. All the work was done very professionally.  Vern even recommended a landscaper to re-do the yard after all the digging.
In July 2018, technician Lance replaced our water heater.  First he assessed the floor under the water heater and  decided to add a piece of 3/4 inch plywood to reinforce the subfloor under the water heater.  Then he installed the new water heater. Again the work was very professional .

Again with these people. Had Legacy come out in the winter last year for the heater. Which was a simple fix and only cost the service fee. I call them the Monday after July 4th for my ac, not expecting much in the way of appointments because of the heat wave. Got an appt for 2 days later in the evening. They call the day before. Repairman is running ABOVE schedule and can he come out the next morning? Yes, please. Super nice guy. Fixed the problem, walked me through everything. And STILL the labor and parts was almost the same as the service call. I will ONLY call this company for HVAC and I will only recommend this company from now on.

Searched on yelp and saw he had a good rating so I called him up Monday at 2:30 and I was so surprised when he said I can be there in 10'!  He just happened to be in our area and had a few moments to spare. I felt very lucky because our bathtub in the spare bath was backed up and sitting water was in the bottom.
I gave him the address and he was there within 10'. Very friendly and had his tools with him. As well as another employees who was also very friendly and courteous. He knew exactly what the issue was, how to fix it and was in and out in a very quick fashion.
Paying was a breeze as I wrote him a check and he issued a receipt. Very nice man, would use again and recommend. I like to use local companies and was so happy he was available so soon!  That is a rarity in itself. Thank you for great service!!

The service guy came to my house for an appointment on a Wednesday early afternoon. He pulled my toilet and told me it would need snaked but also I needed a new flange. He then told me he couldn't snake it because they only have one guy who does that and he was busy all day. He then said he couldn't do anything with the flange because he didn't have what he needed in his truck because it was a loaner truck because his truck broke down. He said his truck had basic, minimal supplies and that I would have to call to reschedule. He then asked me if I wanted my only toilet back down and of course I said yes because it's my only bathroom. I thought it was ridiculous that he even came out if he was not equipped to do anything that day but here we are a month later and I get a bill for almost $200. I'm appalled at this company for their unprofessionalism and feel completely ripped off and scammed and wonder if this is something they do regularly. Why would you even come out if you couldn't do anything? My time was wasted and quite frankly I could have pulled the toilet off and put it back on myself for free. I think being charged almost $200 is outrageous and I will never do business with this company again!

So not only did they install the dishwasher crooked. 23 days after my last review, the kitchen cabinet was wet to the point water was on the floor. If there wasn't water on the floor, I probably wouldn't have been alerted to the problem. I don't know if the pipes were installed incorrectly or not tightened enough, but either way the pipe came loose from the garbage disposal so when the dishwasher was running it was just pouring water out into the cabinet. Do not use these people for plumbing!

My name is Earl Harts
He came to our home to do a service repair. He charge us $450.00 to pump water out from our basement.  He then referred us to Direct Flow Service to dig to replace a broken tile at the tree.  We gave him $1500.00 to start the job. He never came back to finish the job. He wants to collect another $1000.00 without finishing the job. He covered the hole and left about 3 ft of dirt on top of the hole.  He verbally gave us a 90 day warranty with work done from the house out about 10 ft to the sidewalk . The problem as I have been previously advised exists at the tree which is aprox. 50 from the house. We have had this same problem prior several times and each time was roto rooted  at the tree which took care of the problem temporarily.  

He said if we didn't pay in full he would add on $30.00 a month until paid.  He never gave us a Contract - just receipt for the $1500.00. We wonder if he even has a permit to do this work.

Had a good experience in the past. Don't know what is going on now with this company. Was led on for a whole week a plumber would be coming and that never happened. I called on a Friday asking if there was an availability for the next week. Was to by the receptionist that possibly Monday or Tuesday and they would call me Friday with a time. Never heard back so I followed up on Monday. She then again said still that day or Tuesday. They never came. Wednesday no call from them. I follow up on Thursday asking about availability and I was told I was never put on for Monday or Tuesday and that I was for Thursday Friday. That wasn't even a guarantee. I asked if I should look for someone else because I have a non-working water softener. She told me go ahead and look for someone else that they would keep me on the schedule and call me when a time was available. They never called never replied to my email I sent. Nothing was miscommunicated or interpretated incorrectly. If you don't have the availability be honest about it.

I'm leaving a negative review due to the disrespect and lack of the communication. I mentioned in the email that I work in the medical field and I don't get any more days off for a few months. My time is just as valuable as theirs. If there was no availability that should have been clearly and honestly communicated and I would have understood. To lead somebody on an entire week and waste their time waiting around is disrespectful and very unprofessional.

I will be sharing my experience with people that use this company currently.

I just arrived at my mother in laws house.  She told me she was having trouble with her faucet.  I offered to help but it needed to be done before I could get there.  She called Korte.  I had no idea that they would charge her more than $900 to install a P-trap, put in a faucet that we provided, and a new garbage disposal they supplied which costs $99 on Amazon.  About 3 hours of work to install.  I have been in the trades all my life.  There are good people out there willing to work for a fair price, and then there are companies like this....