Best Sink Installation in Fort Wayne IN
I highly recommend this plumbing service. The customer service was fast, polite and responsive. The plumber was clean and very courteous, went out of their way to please us by following up with a call and a note. The response time was 1 day ( mine wasn't an emergency). The woman that makes the appointments was very polite and flexible, as I am a night shift person. Great business if you need plumbing work done!
4131 N 300th E, Marion, IN 46952
Used Perkins Septic and Drain Service for the first time as they were recommended by our plumber. Our main sewer line was clog. Called their office and was nicely greeted by Ashley which told me she would see when someone could come out to take care of the problem. Several minutes later she called me and said they could have a team out to our place later in the afternoon. In about an hour later I received a phone from the team to inform me that they would be there in an hour. Sure enough Nick and Ryan arrived when they said they would. I explained the issue to them and they asked about our plumbing and layout. They determined they wouldn't use hydro-jetting as it could create flooding from the drain in our basement. They worked several hours fixing the problem and were very informative about what they were doing and why. In the end they fixed the problem. I would highly recommend Perkins Septic and Drain Service. Thanks Nick & Ryan for doing a great job.
1351 County Road 2, Ste 100, Ashley, IN 46705
Everyone at Legacy was top-notch! The technician was on time, thorough, professional and friendly! We called them to remove a bird's nest in our dryer vent, and we are very satisfied with the job well done. The price was fair and affordable, and I would HIGHLY recommend them to anyone!
6502 Bluffton Rd, Fort Wayne, IN 46809
If you have a plumbing issue, more often than not, it requires immediate attention. With Freedom Heating and Plumbing, after a week to schedule an estimate, and 2 and a half weeks of calling and emailing to get the results of that estimate, Freedom finally called me back to tell me too many of their plumbers took off work for spring break and they can't get me scheduled to fix my plumbing. Maybe stop doing giveaway contests and home and garden shows to get clients you're apparently too understaffed to fulfill and just focus on doing the work you already have. Probably avoid this company and their crap business ethics. If I were Will Smith, I'd slap everyone who works for Freedom heating and plumbing. But I'm not Will Smith, and I'd get arrested. So this review will have to do...
6015 Highview Dr., Ste B, Fort Wayne, IN 46818
Adam came back twice to make sure we were properly taken care of. He worked late cleaned up after himself and did an amazing job, exactly what we needed to have done. He was knowledgeable he was helpful and he answered a lot of the questions so that we understood how our furnace was working. We have a lot of confidence in Home Comfort and the people that they have trained to take care of people like us! In this day and age it means so much to be able to trust people in your home. Home Comfort is so thorough, they introduce us by texting the picture and the information about the person they are sending to your home. They take great care and making sure they're not tracking dirt or anything into your home. We are so glad we chose this company to take care of our heating and cooling needs!
Fort Wayne, IN
Great service. Technicians are very professional and trustworthy and do the most to get the job done the RIGHT way! Will call them every time for any of my heating or plumbing needs
208 E Chicago St, Columbia City, IN 46725
I called for some bathroom work. The receptionist was very nice and did a thorough job, which made me feel I was off to a good start. The price was very reasonable, so I chose to work with ASS (this acronym is pretty fitting, because that's how I feel about their service). Anyway, scheduled the appointment for 12:30-2:30 on the following Monday. I get a call at 9:00 asking why I'm not at home. I say appointment is for 12:30. He apologizes and said no one gave him an appointment time. Sure, that's fine. At least he is there early, ready to work.
The problem starts when he starts to work. He sends me out to get some parts. I come back with parts. He then says he can't finish that day because he needs different parts. He says he'll be back the next day. He never shows up the next day. I call ASS twice, and both times I am told he will be there soon. He NEVER calls to say he won't be able to make it. I should have just cancelled the service there and found someone else, but by now I'm in it. I call the next morning to see why I never even received a call that the plumber wasn't coming. I am told that he came by and told us he would be back the next day (which obviously did not happen). Anyway, AGAIN, we are told he will be there at 1:30 that afternoon (we are now on Wednesday). I call at 2:00 to see where he is. The receptionist says he is picking up some things and will be there soon. Fast-forward to 5:00 and STILL no one. I call again. Again I'm told he is on the way. Guy finally shows up at 5:30. He starts (barely) to work and says he needs some parts that he doesn't have and he'll be back tomorrow. He leaves without turning the water back on, but I am able to stop him before he pulls out of the driveway. He turns the water back on, but now the shower won't stop running. He now HAS to finish what he started, otherwise I'd have to choose between the water being off or the shower running all night. He finally comes back and manages to get the shower to turn off. Cue I'll be back tomorrow morning at 9:00. Tomorrow (now Thursday) at 9:00 rolls around and he is not back. Finally shows up at 9:45. I am at work, so my roommate, who had to wake up early to make sure the guy gets in, is there. He is PISSED. The guy bumbles around and leaves again because he doesn't have the proper parts. AGAIN! He has seen the shower on three separate days now. How does he not have the correct parts. I feel like this is some sort of scam. I call ASS and tell them they need to send out someone who knows what they are doing. They say someone is on the way. It is now an hour and a half later and no one has come back. The shower is leaking like crazy and it is still not fixed. I've heard the adage you get what you pay for, but this is ridiculous. I feel like I have to stick with ASS through to the bitter end because they owe ME money by now, right? Anyone else ever had a similar experience? I still can't wrap my mind around it.
Update: They finally managed to finish everything after 4 days of trying. I will admit, the price really can't be beat. They kept their original quote (which was almost $600 less than Roto-Rooter). I'm thinking the one guy was fairly new. They were nice at least. I feel I was a bit harsh, but they came on four different days and stayed for about 10-20 minutes on 2 of those days (doing it multiple times during those days too). The more I think back on it, I guess I was not too harsh. This is pretty unacceptable.
Update 2 (September 23rd, 2015): The shower they fixed has been leaking from the shower head since Saturday. My landlord called these guys back to fix it (as it has only been a few months since they were here). As you can imagine, I am not the biggest fan of this idea, considering the crap I had to deal with last time. Anyway, they were supposed to call me when they were on their way to fix the leak. I called twice throughout the day to make sure this was still happening and was assured that they would be out at some point during the day. I was told they always work past closing hours to finish any jobs they had promised, and they were behind because of a job earlier in the day (I'm assuming they were behind because they had to go back to the site multiple times as they did not have the proper parts/equipment/knowledge of how to do the job). Remember, I called TWICE, knowing they aren't very good at sticking to their word. Of course, as you can guess, they never showed up. I'm pretty much at my landlords whim right now, as he understandably wants it fixed for free as they couldn't get it right the first time. Unfortunately, I am the one who has to deal with them no-calling/no-showing because they can't even be bothered to let me in on the fact that I'm not worth their time (perhaps they didn't like my initial review). It would be comical in a comedy-of-errors/sitcom type of way, if it weren't happening to me.
The problem starts when he starts to work. He sends me out to get some parts. I come back with parts. He then says he can't finish that day because he needs different parts. He says he'll be back the next day. He never shows up the next day. I call ASS twice, and both times I am told he will be there soon. He NEVER calls to say he won't be able to make it. I should have just cancelled the service there and found someone else, but by now I'm in it. I call the next morning to see why I never even received a call that the plumber wasn't coming. I am told that he came by and told us he would be back the next day (which obviously did not happen). Anyway, AGAIN, we are told he will be there at 1:30 that afternoon (we are now on Wednesday). I call at 2:00 to see where he is. The receptionist says he is picking up some things and will be there soon. Fast-forward to 5:00 and STILL no one. I call again. Again I'm told he is on the way. Guy finally shows up at 5:30. He starts (barely) to work and says he needs some parts that he doesn't have and he'll be back tomorrow. He leaves without turning the water back on, but I am able to stop him before he pulls out of the driveway. He turns the water back on, but now the shower won't stop running. He now HAS to finish what he started, otherwise I'd have to choose between the water being off or the shower running all night. He finally comes back and manages to get the shower to turn off. Cue I'll be back tomorrow morning at 9:00. Tomorrow (now Thursday) at 9:00 rolls around and he is not back. Finally shows up at 9:45. I am at work, so my roommate, who had to wake up early to make sure the guy gets in, is there. He is PISSED. The guy bumbles around and leaves again because he doesn't have the proper parts. AGAIN! He has seen the shower on three separate days now. How does he not have the correct parts. I feel like this is some sort of scam. I call ASS and tell them they need to send out someone who knows what they are doing. They say someone is on the way. It is now an hour and a half later and no one has come back. The shower is leaking like crazy and it is still not fixed. I've heard the adage you get what you pay for, but this is ridiculous. I feel like I have to stick with ASS through to the bitter end because they owe ME money by now, right? Anyone else ever had a similar experience? I still can't wrap my mind around it.
Update: They finally managed to finish everything after 4 days of trying. I will admit, the price really can't be beat. They kept their original quote (which was almost $600 less than Roto-Rooter). I'm thinking the one guy was fairly new. They were nice at least. I feel I was a bit harsh, but they came on four different days and stayed for about 10-20 minutes on 2 of those days (doing it multiple times during those days too). The more I think back on it, I guess I was not too harsh. This is pretty unacceptable.
Update 2 (September 23rd, 2015): The shower they fixed has been leaking from the shower head since Saturday. My landlord called these guys back to fix it (as it has only been a few months since they were here). As you can imagine, I am not the biggest fan of this idea, considering the crap I had to deal with last time. Anyway, they were supposed to call me when they were on their way to fix the leak. I called twice throughout the day to make sure this was still happening and was assured that they would be out at some point during the day. I was told they always work past closing hours to finish any jobs they had promised, and they were behind because of a job earlier in the day (I'm assuming they were behind because they had to go back to the site multiple times as they did not have the proper parts/equipment/knowledge of how to do the job). Remember, I called TWICE, knowing they aren't very good at sticking to their word. Of course, as you can guess, they never showed up. I'm pretty much at my landlords whim right now, as he understandably wants it fixed for free as they couldn't get it right the first time. Unfortunately, I am the one who has to deal with them no-calling/no-showing because they can't even be bothered to let me in on the fact that I'm not worth their time (perhaps they didn't like my initial review). It would be comical in a comedy-of-errors/sitcom type of way, if it weren't happening to me.
1719 N Harrison St, Fort Wayne, IN 46808
Tressler Plumbing used to be good, but not anymore. They are very unprofessional make promises they don't keep, won't return calls etc. they will actually set up an appointment not show up and not respond to any inquiries. Find someone else or you will be disappointed
Defiance, OH 43512
So not only did they install the dishwasher crooked. 23 days after my last review, the kitchen cabinet was wet to the point water was on the floor. If there wasn't water on the floor, I probably wouldn't have been alerted to the problem. I don't know if the pipes were installed incorrectly or not tightened enough, but either way the pipe came loose from the garbage disposal so when the dishwasher was running it was just pouring water out into the cabinet. Do not use these people for plumbing!
1830 Wayne Trace, Fort Wayne, IN 46803