Best Gas Water Heater Repair in Fort Wayne IN

A while back I called A&A Mechanical to service my Generac generator. I called Generac directly as the home I bought this year came with a large generator. I have never had a generator before and didn't know what needed to be done on it. They gave me a list of companies that service their generators near my home, and A&A was a company within my town. I called and scheduled an appointment with them in a few days. What was great was that I found out from them, that they used to service the generator for the old owner of my house.

They came, performed service on the generator and set it up so I get it serviced once a year. Technician was friendly and explained to me how my generator worked, how it would test the system every week, pretty much gave me a lot of useful info. I am very glad I did get it service because two weeks later, my area lost power for an entire day. Seems some squirrel(s) messed around a nearby electrical substation. Immediately my generator kicked in... and it's an amazing generator powered my entire home! I so could have used this when I lived in Miami during hurricane season! If I didn't get it serviced, I would have been without power and I would have lost a stand alone freezer and a refrigerators worth of food... so I saved a lot of money!

If you have a generator, get regular service.... and get it from A&A!

Seems also per the website they also do work in plumbing, heating and A/C... so something to keep in mind too.

We have used Andrews Plumbing for several years and I highly recommend the company.  Vern Andrews, the owner, is the most cheerful and helpful plumber imaginable,  and his technicians are always cheerful, professional, and provide excellent service.
After enduring frequent sewer clogs for several years, which Vern and his technicians unclogged each time, we finally had Vern put in a new sewer a couple years ago. All the work was done very professionally.  Vern even recommended a landscaper to re-do the yard after all the digging.
In July 2018, technician Lance replaced our water heater.  First he assessed the floor under the water heater and  decided to add a piece of 3/4 inch plywood to reinforce the subfloor under the water heater.  Then he installed the new water heater. Again the work was very professional .

Again with these people. Had Legacy come out in the winter last year for the heater. Which was a simple fix and only cost the service fee. I call them the Monday after July 4th for my ac, not expecting much in the way of appointments because of the heat wave. Got an appt for 2 days later in the evening. They call the day before. Repairman is running ABOVE schedule and can he come out the next morning? Yes, please. Super nice guy. Fixed the problem, walked me through everything. And STILL the labor and parts was almost the same as the service call. I will ONLY call this company for HVAC and I will only recommend this company from now on.

The service guy came to my house for an appointment on a Wednesday early afternoon. He pulled my toilet and told me it would need snaked but also I needed a new flange. He then told me he couldn't snake it because they only have one guy who does that and he was busy all day. He then said he couldn't do anything with the flange because he didn't have what he needed in his truck because it was a loaner truck because his truck broke down. He said his truck had basic, minimal supplies and that I would have to call to reschedule. He then asked me if I wanted my only toilet back down and of course I said yes because it's my only bathroom. I thought it was ridiculous that he even came out if he was not equipped to do anything that day but here we are a month later and I get a bill for almost $200. I'm appalled at this company for their unprofessionalism and feel completely ripped off and scammed and wonder if this is something they do regularly. Why would you even come out if you couldn't do anything? My time was wasted and quite frankly I could have pulled the toilet off and put it back on myself for free. I think being charged almost $200 is outrageous and I will never do business with this company again!

My hot water heaters were failing after 17 years (I know, living on borrowed time).  I called Freedom and they were here right away.  We agreed on a path (I went tankless), a price, and a timing.  The guys were on time, hit their estimated times, and left my house cleaner than they found it.  

I highly recommend them and will be using them for all my future heating, a/c, and plumbing needs.

Technicians are professional and knowledgeable in their field. They and receptionists I have encountered have all been friendly.

I have so far used plumbing, A/C, and furnace services. Workers are thorough in finding any problems or simply just tuning up the system. I know I can call them any time day or night and there will always be someone available to help.

As a Waterfurnance GeoPro I expected more! Paid extra to get someone out the same day only to then have to wait 5 days ( in 100 degree heat non the less)  to have a board replaced. They didn't care that we were without either. Unit was also under warranty! The service manager even tried to compare it to his camping vacation he was on by choice.  They do not carry Waterfurnance parts on their trucks and ship parts to their shop in Laotto from Fort Wayne rather than picking up.  Huge disservice to the customer. Was not given any other option but to wait. I had to call multiple times to follow up - lack of communication all the way around . Will use someone else next time and would never recommend them to anyone I know.

So not only did they install the dishwasher crooked. 23 days after my last review, the kitchen cabinet was wet to the point water was on the floor. If there wasn't water on the floor, I probably wouldn't have been alerted to the problem. I don't know if the pipes were installed incorrectly or not tightened enough, but either way the pipe came loose from the garbage disposal so when the dishwasher was running it was just pouring water out into the cabinet. Do not use these people for plumbing!

Horrible experience with Wayne not returning our phone calls after we paid $1,300 for a new water heater with a recirculating pump. After installation, Wayne promised us a refund of $300 because he didn't install recirculating pump but instead installed a pressure pump. We were not happy because that is not what we requested or paid for.  Wayne has ignored our calls and as a result we are initiating a small claims suit. My family has never encountered such a dishonest man in business.