Best Water Heater Repair in El Paso TX

Real quick to come and fix the issue I've had for a couple days. They showed up and got to work, finished in less then 30 minutes very friendly and responsible. Would recommend and would definitely use again.

This company knows what they are doing. Talk about customer service at its best. Whenever we have plumbing issues, Gus knows how to address it. Also the prices are very good in comparison to orher companies ive used before. Whenever I need plumbing work done and have it done right at a reasonable price I always call A-one plumbing. Thank you Gus and thank you A-one plumbing.

WOW
This has been the most painless home repair I have ever had, what I thought was going to me long process turned out to be quick and easy well at least on my part.
Albert and his partner are fantastic, very polite and professional, kept me informed throughout the process.
Best part is the value which I think is very fair.
Thank you both for all your help and making this a peaceful experience.
We will definitely be recommending you to all our friends and family.

Two thumbs up for AJ at One-Call plumbing!  He came out next day to handle a minor gas plumbing issue.  He was incredibly polite and offered to put on a mask when he saw that I was more comfortable wearing one.  He arrived early and patiently answered all of my questions.  He handled the situation promptly and left me with a lot of confidence in the service.  Great experience!! Thank you!

Juan responded quickly to my message on yelp. I sent him pics of the bathroom sink faucet I needed replaced & he sent me a free estimate. When he came to install it I needed 2 extra parts & he was able to get them & install them the same morning. It took about an hour. & a half total & he cleaned up after. 2 thumbs up

Our toilet, shower, sinks flooded last night due to contractors working on a internet fiber optic connection. Well I didn't realize it at the time but the contractor had broken the main line at the street end. I called other plumbers but they were all busy. Professional plumbers answered and they came to my house in less than two hours. They fixed the problem and let me know what the contractor had done. He gave me a decent price and also gave me suggestions on what to do. With his advice I am starting to get the contractor to fix what they damaged as well as the damage within my home. Highly recommend these guys.

Needed to extend a tub faucet spout quickly. He was very responsive, showed up within a hour and got the job done properly. Only 4 stars as he left a small burn mark on my new tub where he probably dropped the hot copper pipe but that is nothing a light sanding and polishing won't fix. I will likely use him again to help relocate plumbing for new vanity in near future.

Truly Outstanding. I discovered a leak at about 9:30 AM and called for help. They were able to get Jesse and his helper out here in about a half an hour. It only took an hour and a half to determine cause, repair, and clean up afterwards. Extremely professional, explained everything as they went and just a truly top notch job.
I have called them for a similar problem last March, but my review is missing. They did an outstanding job then as well, which is why I knew who to call. Can't say enough about Jesse being a real credit to your organization. Keep up the terrific customer service. Thank you,

Really, really great service and very friendly repairmen.  Our water heater decided it was talking a break, the day before our out-of-town guests were do to arrive for my mother's funeral.  With all we had going on with my mother's side passing, the last thing we needed to deal with was a broken water heater.  
 It was almost exactly an hour from my frantic call for help to our water heater being fixed.  I highly recommend this company!

I had first thought that this would be a good business since he responded to my Yelp request pretty quickly as well as the subsequent texts.  We set an appointment for 10 am today (7 Jan 2022).  At 9:55 he sent a text saying that he was on his way. At 9:59 he sent another text saying that he was leaving in 20 mins along with a google map screenshot showing it would be a 20 min drive. At 11:37 he had still not shown up. Even if he had headed to my location at 10:20, a 20 min drive would have him arriving at 10:40, with an additional 20 mins for traffic it would be 11:00.  So at that 11:37, I messaged him to disregard coming.  That is just bad business in my opinion.  If I am paying my hard earned money, the least he could do is to be on time.

Hired them to install a dishwasher. Took more than 3 hours to do a 1 hour job and then charged over $400 dollars. I questioned the cost as being out of line for the service. Their response was we get $115 per hour and if it takes over 3 hours too bad. Lowered the charge to $370. I paid just to get them out of my house. I would never call them or recommend them. It seems their business model is to take as long as possible to do the work to charge as much as possible no matter the true value of the service.  Plumbers standards rate dishwasher replacement as 1 hour job - 2 at the most. These guys just want to get into your home and start the $115/hr clock running. Buyer beware of Pronto Plumbers. They should change the name to Despacio y Caro Plumbers.

I never write these but I had to share my experience with Nacho and Sons and their bad service. Nacho and Son installed a new water heater. I've had it less than a year and I called them because the pilot light doesn't stay on. After reviewing for 10 minutes,  they told me I had to call the water heater company and order the part. I was in disbelief. Why did I, the customer have to call to get the replacement part. Then they informed me they would be charging me to install the part once it was sent to me. I asked why if It was still under warranty. They told me it wasn't their fault the part went out.  I asked so it's my fault the part is defective? Unbelievable! I will never use them again. They do not honor their warranty. I don't recommend them at all!!!  If there was lower rating than 1 star I would give them a zero.

In December 2021, I had a leak in my shower. Frank told me the pressure in the house was too high and  suggested that we install a pressure regulator and change the faucet. Not sure what that would entail, I was quoted $950.00. I accepted. The job took about three hours. I paid him the full amount. Now here it is in June 2022, and the new regulator has a leak. I called Accept All Plumbing back and Frank said there is no warranty. He also said if that was unacceptable we should part ways. Really?