Best Thermostat Repair in El Paso TX
Plumbing Service
We cannot recommend this firm. After a few hours of unsuccessful effort to unclog a drain line they recommended installing a new drain line for in excess of $1,000. An alternate plumber we consulted cleared the drain line in 15 minutes.
3733 Shell St, El Paso, TX 79925
Plumbing Service
Booking through Home Depot just made them show up, guess it's part of their contract. Stated they were going to order the parts ($1400) and they will arrive in about 3 weeks to repair my AC. In the meantime they were going to get a sales person to maybe get an upgrade unit as it might've been faster. 60 days later, no follow up, no sales person, but they definitely took those $100 on the spot for checking out the Unit. DO NOT recommend; maybe others had a great experience with SunTech but as for myself I suppose following through is too difficult.
7505 Alameda Ave, El Paso, TX 79915
Plumbing Service
I have lived in Elpaso for almost my entire life and I have never run into a plumbing company so irresponsible. They answered the phone the very first time I called and that was the end of it they showed up to assess the situation. Left to go order parts and never came back never answered the phone never answered the text messages back. I would say I would call my neighbors 12 year old son and have a better reply and probably be able to fix the problem then using thrive for maintenance.
El Paso, TX 79924
Plumbing Service
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Kelley Riha
2 reviews
just now
NEW
Critical: Professionalism, Quality
If I could give no stars, I would. Gave a crap diagnosis of problem without throughly checking everything on elderly parents' house. Estimate for most invasive repair, which had we gone with them, would not have taken care of the problem and ... More
Ant Col
1 review
10 months ago
Critical: Professionalism, Responsiveness
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Kelley Riha
2 reviews
just now
NEW
Critical: Professionalism, Quality
If I could give no stars, I would. Gave a crap diagnosis of problem without throughly checking everything on elderly parents house. Estimate for most invasive repair, which had we gone with them, would not have taken care of the problem and would have been money waisted. Or more money in their pocket, depending on how you look at it. There is nothing affordable about that! I am not a plumber, but I am a homeowner, and I do have some basic knowledge to know that what my mother described as their diagnosis seemed off based on what they looked at. When I called out of concern for my mother, he actually argued with me about where to look for the problem and threatened me with more charges to come back and investigate further. Was rude when I questioned him. Will never use or refer again. Found an awesome plumber that investigated fully on first visit. Diagnosised problem that did not involve cutting into slab! Problem fixed and was exactly where suspected it was, in the wall and not the slab! Although that could have been the issue, thankfully, it was not, and had they checked everything and not made a snap judgment, they might have kept a customers loyalty. My mother had used them in the past and had to have them come out multiple times at her expense for the same issues? I am wondering if this is a pattern of behavior. Who knows, but beware!!! Educate yourself on what to look for! If something seems off, always get a second opinion so you don't throw good money after bad!
All
responsiveness1
Sort by
Most relevant
Newest
Highest rating
Lowest rating
Kelley Riha
2 reviews
just now
NEW
Critical: Professionalism, Quality
If I could give no stars, I would. Gave a crap diagnosis of problem without throughly checking everything on elderly parents' house. Estimate for most invasive repair, which had we gone with them, would not have taken care of the problem and ... More
Ant Col
1 review
10 months ago
Critical: Professionalism, Responsiveness
Call
Website
Kelley Riha
2 reviews
just now
NEW
Critical: Professionalism, Quality
If I could give no stars, I would. Gave a crap diagnosis of problem without throughly checking everything on elderly parents house. Estimate for most invasive repair, which had we gone with them, would not have taken care of the problem and would have been money waisted. Or more money in their pocket, depending on how you look at it. There is nothing affordable about that! I am not a plumber, but I am a homeowner, and I do have some basic knowledge to know that what my mother described as their diagnosis seemed off based on what they looked at. When I called out of concern for my mother, he actually argued with me about where to look for the problem and threatened me with more charges to come back and investigate further. Was rude when I questioned him. Will never use or refer again. Found an awesome plumber that investigated fully on first visit. Diagnosised problem that did not involve cutting into slab! Problem fixed and was exactly where suspected it was, in the wall and not the slab! Although that could have been the issue, thankfully, it was not, and had they checked everything and not made a snap judgment, they might have kept a customers loyalty. My mother had used them in the past and had to have them come out multiple times at her expense for the same issues? I am wondering if this is a pattern of behavior. Who knows, but beware!!! Educate yourself on what to look for! If something seems off, always get a second opinion so you don't throw good money after bad!
1595 W Amador, Ste J, Las Cruces, NM 88005