Best Gas Furnace Repair in El Paso TX

We cannot recommend this firm.  After a few hours of unsuccessful effort to unclog a drain line they recommended installing a new drain line for in excess of $1,000.  An alternate plumber we consulted cleared the drain line in 15 minutes.

Booking through Home Depot just made them show up, guess it's part of their contract. Stated they were going to order the parts ($1400) and they will arrive in about 3 weeks to repair my AC. In the meantime they were going to get a sales person to maybe get an upgrade unit as it might've been faster. 60 days later, no follow up, no sales person, but they definitely took those $100 on the spot for checking out the Unit. DO NOT recommend; maybe others had a great experience with SunTech but as for myself I suppose following through is too difficult.

I'll go out of my way to not work with this contractor again. Failed to not show up at least 3 times. Was referred to this contractor by my home warranty company. Waited over 4 weeks without a heater during the holiday season (December to January) waiting for them to come out and diagnosis issue. Was finally able to have ticket reassigned after being stood up 3 times.

I made an appointment for 10:00 a.m. I called to make sure they were coming. By 10:26, they still hadn't come so I called back. They said they had an emergency call, so I asked why they didn't call me to let me know. I was upset and they became indignant with me, hung up. The nerve of them. Rude staff and customer service. I now see by other reviews that they are always like this. They don't respect their customers time.