Best Flame Sensor Repair in El Paso TX

I had a hot water leak in the foundation.  After American Leak Detector marked the leak and discussed it with me, I called Sharp Plumbing to redirect the water lines in the attic.  Nick showed up and gave me an estimate that day.  I felt it was a fair price and his crew showed up Monday morning.  They knew what they were doing.  Completed the job in one day.  Left me house clean and free of any debris.  Nick checked on them twice during the job.  I was very pleased and so far so good - I have hot water and no leaks. I would definitely call them again.

Booking through Home Depot just made them show up, guess it's part of their contract. Stated they were going to order the parts ($1400) and they will arrive in about 3 weeks to repair my AC. In the meantime they were going to get a sales person to maybe get an upgrade unit as it might've been faster. 60 days later, no follow up, no sales person, but they definitely took those $100 on the spot for checking out the Unit. DO NOT recommend; maybe others had a great experience with SunTech but as for myself I suppose following through is too difficult.

I have lived in Elpaso for almost my entire life and I have never run into a plumbing company so irresponsible. They answered the phone the very first time I called and that was the end of it they showed up to assess the situation. Left to go order parts and never came back never answered the phone never answered the text messages back. I would say I would call my neighbors 12 year old son and have a better reply and probably be able to fix the problem then using thrive for maintenance.

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Kelley Riha

2 reviews

just now

NEW

Critical: Professionalism, Quality

If I could give no stars, I would. Gave a crap diagnosis of problem without throughly checking everything on elderly parents' house. Estimate for most invasive repair, which had we gone with them, would not have taken care of the problem and ... More

Ant Col

1 review

10 months ago

Critical: Professionalism, Responsiveness

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Kelley Riha

2 reviews

just now

NEW

Critical: Professionalism, Quality

If I could give no stars, I would. Gave a crap diagnosis of problem without throughly checking everything on elderly parents house. Estimate for most invasive repair, which had we gone with them, would not have taken care of the problem and would have been money waisted. Or more money in their pocket, depending on how you look at it. There is nothing affordable about that! I am not a plumber, but I am a homeowner, and I do have some basic knowledge to know that what my mother described as their diagnosis seemed off based on what they looked at.  When I called out of concern for my mother, he actually argued with me about where to look for the problem and threatened me with more charges to come back and investigate further. Was rude when I questioned him. Will never use or refer again. Found an awesome plumber that investigated fully on first visit. Diagnosised problem that did not involve cutting into slab! Problem fixed and was exactly where suspected it was, in the wall and not the slab! Although that could have been the issue, thankfully, it was not, and had they checked everything and not made a snap judgment, they might have kept a customers loyalty. My mother had used them in the past and had to have them come out multiple times at her expense for the same issues?  I am wondering if this is a pattern of behavior. Who knows, but beware!!! Educate yourself on what to look for!  If something seems off, always get a second opinion so you don't throw good money after bad!