Best Electric Water Heater Repair in El Paso TX

Real quick to come and fix the issue I've had for a couple days. They showed up and got to work, finished in less then 30 minutes very friendly and responsible. Would recommend and would definitely use again.

Diagnosed why my hot water tank's pilot light kept going out over the phone.  It turned out to be a known manufacturer defect of the gas control valve on my particular Rheem model. Manufacturer shipped me the new replacement part and then one of Jeff's plumbers responded the same day in a very timely and professional manner. Definitely recommend them for their customer service, competency, responsive, and value - thank you  Jeff's Westside Plumbing.

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Juan responded quickly to my message on yelp. I sent him pics of the bathroom sink faucet I needed replaced & he sent me a free estimate. When he came to install it I needed 2 extra parts & he was able to get them & install them the same morning. It took about an hour. & a half total & he cleaned up after. 2 thumbs up

They are good but SOOPER expensive. I bought a faucet and just needed it replaced... they were there 28 minutes and charged OVER $250. They were very professional and did a great job but very pricy

Fast and knowledgeable plumbing experts. Quick response and honest, no BS solution.  Guys knocked out the immediate problem and came back for follow up.

I had first thought that this would be a good business since he responded to my Yelp request pretty quickly as well as the subsequent texts.  We set an appointment for 10 am today (7 Jan 2022).  At 9:55 he sent a text saying that he was on his way. At 9:59 he sent another text saying that he was leaving in 20 mins along with a google map screenshot showing it would be a 20 min drive. At 11:37 he had still not shown up. Even if he had headed to my location at 10:20, a 20 min drive would have him arriving at 10:40, with an additional 20 mins for traffic it would be 11:00.  So at that 11:37, I messaged him to disregard coming.  That is just bad business in my opinion.  If I am paying my hard earned money, the least he could do is to be on time.

I never write these but I had to share my experience with Nacho and Sons and their bad service. Nacho and Son installed a new water heater. I've had it less than a year and I called them because the pilot light doesn't stay on. After reviewing for 10 minutes,  they told me I had to call the water heater company and order the part. I was in disbelief. Why did I, the customer have to call to get the replacement part. Then they informed me they would be charging me to install the part once it was sent to me. I asked why if It was still under warranty. They told me it wasn't their fault the part went out.  I asked so it's my fault the part is defective? Unbelievable! I will never use them again. They do not honor their warranty. I don't recommend them at all!!!  If there was lower rating than 1 star I would give them a zero.

He did answer email but then never showed up and did not call.
His email said check out what people say about us........I should
have done that. Beginning to think someone else was replying
through Yelp to my emails. Tried to call him and no answer.
We were happy to find another person, not from
California, who was happy to do a good job and get paid a good fee. This is the second Californian who has turned out to be a dud!

Made an appointment on 11/22/22 at 10:30 AM. Made this on 11/18/22.  Called at 11:00 AM - told runninig late, called at 12L00PM still late. Rescheduled for 3:00PM - 5:00PM Call at 4:00PM  message box full hang up. Never showed or contacted me. I used before they were OK. Wasted an entire day.