Best in El Paso TX

Jeff's Westside Plumbing is very fast and very efficient.  
I just moved into my new home, and right away I found a leak (every new homeowners nightmare!).  The leak was outside under the driveway.  I had seen Jeff's trucks all around town, so I decided to call them.  It was around noon and the lady on the phone said they would stop by between 3 and 5. It was much quicker than that, and they called in advance to let me know they were on their way.  The workers were very pleasant.  They told me I had to contact a leak detection company first, since the leak was underground and then they would come back and fix it.  So, after the leak detection guys went on Saturday morning I called Jeff's; however, on Saturdays they work on overtime hours, so they advised me to turn my water off when I wasn't using it and scheduled an appointment on Monday morning.  They arrived at my house at around 11 am, and by a little after noon had repaired the leak.  They were very fast, and they aren't too expensive either.  Very professional.

The only reason why I'm not giving them 5 stars is because they said they would bill me, and yet they called me a couple of hours later to ask for my credit card information.  I wanted to pay out of my checking account, which the lady said they could pick up a check later, but she was very adamant in me paying at the moment (which I understand). Other than that, it was a fantastic job.

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Excellent plumber on time and good price.  Highly recommend to call him he is great. Thank you for such great service and did a really good job on fixing our pipes in our shower and he's super fast.

I would have given this company more stars because they did have good price and did replace my sewer lines in record time.  We had asked them to be careful removing our brick wall as we have not been able to find matching brick to replace. They ignored us and destroyed our wall with a jack hammer not following any of the cement lines. They did not clean up or plug the holes they drilled into our kitchen. They also placed the clean out for the new sewer line right where we would mend the brick which looks awful and makes an already difficult patch job that much worse. For a can of spray foam insulation to plug all the holes to the exterior temporarily and a quick vacuum under the sink I would have give twice as many stars.

Not only is their service not good as you can see by the rest of the reviews but they will also make you work for them, have you finish the job and not pay a hard working man with his son. Shameful. May karma bite you in the ass and charges filed on you. You can't not pay for a service that was COMPLETED. PAY THEM THEIR MONEY. Your business is obviously not doing good for you to not pay the man $60!!!

These guys at Sun City Leak Detection are a criminally negligent fraud. They discovered two leaks in a water line between the city water supply at the street and our house and told us they could repair it.  They were supposed to start the repairs two days later, but never showed up AND never bothered to call us that they weren't coming.  When I asked them about it, the only response I could get was You can always cancel the order if you want. Next day they were available was three days later. Expected them at 8am, they didn't show up until sometime mid-afternoon long after we had left to go to work. All they accomplished that day was to dig three huge holes, none of which was where the leaks were marked on the ground. When I asked him about what the delay was about, he again said, You can always cancel the order if you want. Next day, same thing. Expected them at 8am. No show all day.  When I got home from work at 5pm, the three holes from the day before were unchanged. Again, I called and texted him asking what was going on. No response to multiple calls and texts. (Mind you, we have now been living in a hotel for a week and a half because these guys can't bother to show up and get the job started, let alone done!) It's now the Thursday before the Christmas weekend, they detected these leaks over a week ago and are nowhere near resolving the problem. They're clearly in way over their heads! I call the guy from work around 9am, again, to ask him for a status report. He says that today he'll need someone to be at the house. Remember, this is the guy who can't bother to show up, return calls or texts or even pretend to cooperate with me. And, now, after we're already gone off to work for the day, he's insisting that one of us drop whatever we're doing to meet him at the house. Last second arrangements are made and my wife drives home. After waiting for them at the house for over an hour, I call the guy back again. Incredibly, his only response is, you guessed it, You can always cancel the order if you want. When I tell him that we're at the house, as requested... and he isn't, he finally says, You know what, since you're not cancelling, I'm cancelling. I'm not doing this. That was it! They walked off the job, took our $276 for a fraudulent leak detection claim, left our front yard torn up, including brick pavers along the front sidewalk, left three holes, two in which the water line had been cut and left completely separated, no repairs, no refund, no referral for a legitimate leak detection company, nothing but pain and frustration! They detected our leaks on December 12th and, while the water was shut off to the house and they twiddled their thumbs, we had to stay in a hotel for a full two weeks, including the weekend just before Christmas. Thank God for Jeff's Westside Plumbing who came out on the weekend and repaired their two cuts in our water line. Once those cuts were welded back together, American Leak Detection came out and, lo and behold, confirmed that we had NO LEAKS all along. The reason we had no water getting into our house was because our water softener had broken down and resin particulate and glass beads from the unit had flowed into the home plumbing preventing water flow throughout the house. Thank God for Reliable Plumbing for coming out on the Sunday before Christmas to clear out our clogged lines so we could move back into our home for Christmas Eve. We still have reminders of this nightmare called Sun City Leak Detection every day we walk out our front door because the holes they left in our yard and front curb are still there nearly two months later. Do yourself a favor and avoid Sun City Leak Detection at all costs. They are incompetent, perpetually late, non-responsive, uncooperative and, as stated at the outset, a criminally negligent fraud.

Called in the morning and they're machine was broken, they said they'd be able to make it at noon and gave me a quote of $40. Called after noon and they're at another job. Finally got a call that they'd come at 4. They showed up at 4 and now the job was $10 more because it was sprinkling outside.

Don't waste your time or money here.

David and Sandy were unprofessional and condescending. Upon arriving at the job site, they were pleasant, but began rushing through things quickly, didn't bother taking measurements, nor photos. Sandy said that she handled the administrative side on the business and would be in contact by the end of the day through email to send a quote, and other pertinent documentation to begin the process of the job. I never received a call that day, nor a text, nor did she ever ask for my email. Two days later, I had to call Sandy to ask If she could send me the estimate, to an email which i provided through a text to her personal number. Sandy apologized, saying she had a meeting and that she was having a surgical procedure done but would get it to me later that day. No call, no text, no email nothing. The next day I call, and she says she is working on the quote, will have it to me by the end of the day. The end of the day comes, and nothing happens. I finally text her to ask if they actually want the job or not. As anyone reading  this review would know, septic and sewage problems need to be handled promptly. Sandy made more excuses about measurements, designs and calculations needing to be done, (which I would assume were done already, if they were meaning to be sent to me 'that night' every other day.) She then proceeds to insinuate that I'M the one who forgot about their surgery. I told them if they can't be honorable with their word, show integrity and humility, then I don't need to do business with them. Find someone who won't string you along when you need help with your sewage issues, these two clearly do NOT care about their customers and have no integrity.