Best in El Paso TX

Excellent service. I had my master cool unit turned on for the year... about a month later it quit cooling.  Casa plumbing cane right away and replaced the water pump.   They only charged me the cost of the water pump .  I think that's more than fair!

Job: remove water valve cartridge which was stuck; Price: $150 for only manual labor; Time spent: 30 minutes from time of arrival to completion. Positive: came out within 20 minutes of call out. Negative: Pricing is exuberant. I had already removed everything minus the white part of the valve cartridge. Initially, they attempted to say my entire piping would need to be replaced, that's them gauging your knowledge for pricing. They used my vinegar and water, flat head, and steel scrubber. Would I use them again, no. Prices are ridiculous for their labor and I had to re-fix the hot water setting on the shower as it was not set correctly.

Worst company to hire. They don't show up and then when you call them to find out why they didn't show on time or give you a heads up they got upset at me! Because i was asking him why they didn't show up or let me know something about failing to show up so he says im canceling the appointment I don't like your attitude. Certainly not worth my time or anyone's for that matter with that kind of customer service or lack there of.

Soooo, into each garden a little rain must fall, and so last week I had not hot water for a few days. It is awful having to go to the gym to take a shower!
This plumbing issue is covered under my home warranty plan and they called the plumber they contract with. In this case, it was Reliable Plumbing. The lady in their office called me immediately and told me they would not be able to have someone out for a few days because they has water leak emergencies and my situation was not in this category- the water went cold on me at 5 am and thank goodness I was almost done and had already rinsed the shampoo out of my hair. I wrapped a towel around me and immediately went to the garage to see if the tank had leaked- no Thank God. I then wen to the kitchen and bathroom sinks and there was no hot water there either. When I came home my brother got in face time with me and told me how to shut off the gas that was coming in- it appeared like the flame was out but we did. It know why.
Reliable plumbing called me two days earlier than anticipated and said they could get someone out to my house in 20 minutes so I was thrilled. Anthony arrived and he was so polite and got on the phone with my brother and explained what was going on. Everything was in working order so all he could think is that a heavy gust of wind came down the air vent and blew out the flame. He got everything working and waited until the unit got up to the proper temperature and shut itself off. He said if it shut off prior to coming to proper temperature, that would have been an indication of another issue.
As soon as he left, I had to do a product test and stayed under the hot water in my shower for a long time- it was delightful!
I am grateful they were able to get to my job a few days early!

This place sucks. Don't come! They steal your clothes and the workers are rude as fuck.

This company was used via contractor for a home addition, nothing but problems with the plumbing and fixtures they installed. They actually never finished the outside plumbing and there's still pipes sticking out of our home and piles of dirt they left behind. They go by different names so be cautious, I don't know the owners name. He does plumbing out of the northeast part of town, but he's still in business.