Best Home Cleaning in Durham NC

Anthony from Price Point Plumbing was INCREDIBLE! He unclogged our dirty disposal super fast, while also giving really helpful knowledge. He was personable and a joy to be around. Would highly recommend Price Point Plumbing for all your plumbing needs!

I've used still water plumbing for the last 2 years on numerous jobs and he has alway done an excellent job . I would highly recommend Joe at still water plumbing.

Seth was super responsive, quick and friendly. Went above and beyond repairing a section of our fence that blew out after a storm. Will definitely be using him in the future for inevitable household repairs. Fully recommended.

I noticed that my bathtub faucet was leaking in September 2020. After trying to fix it myself, I realized I needed to call an emergency plumber as it was the weekend and my children and I needed to shower, etc. I called this place and ultimately regret it. The employee who came to our home on the day of the call was very kind. He explained what we needed, about how much it was going to cost, etc. but that he wouldn't fix it that day because he didn't have time. Still, I had to pay the fee for him to come out. We made an appointment for someone else to come out the following day. This employee smelled very strongly of cigarette smoke, did not wear a mask during the global pandemic we're in, etc. He was kind and got to work. While working, he created a larger hole than necessary in the wall. He explained it was an accident that he would come out off the company clock to fix the drywall. Unfortunately, he never showed up and wouldn't answer when I attempted to contact him. We then had a huge issue with the bathtub taking several hours to drain, although we NEVER had the slightest issue with this prior to the work. I also noticed lots of plastic and debris were just washed down the drain instead of cleaned up. Frustrated, I called the company back to see what we could do to fix these issues. The lady I spoke with tried to tell me that this was not their fault, they were not liable, it must have been something else, I must have misunderstood him, etc. Finally, she scheduled for the same employee to come out and look at the drain a couple of days later. When he returned, he acted like he didn't know what I was talking about when I asked about the drywall, and then charged me an additional $280 to snake the drain and clean out his debris. Cool, thanks. If I never need an emergency plumber again, this will absolutely not be the place I call.

So the mitigation group I give 5 stars. Doc and his crew have been amazing.

The plumbing side not so much.

Yesterday they had a window of 1-3.  I took all day off and called first thing letting them know I was available in the morning too.

At 2:45 I get a call that they are super busy and running late I'm next.

At 3:30 I call them... same story.

At 4:00. I call them ... same story  I tell them I have to be gone at 4:45 for a 5:00 appointment.

At 4:45 they call and say they are on their way. I tell them off at this point.

At 5:15 I call and talk to a manager and she apologizes and sets up a 8-9 window today ( it's 9:13 and they aren't here)  she gives me a 50$ credit

At my appointment I looked for other services and see Roter rooter has a 60$ credit. I call back. They promise a guy will be here at 8-9 ( it's 9:15 not here). (9:18 here).

Well he quotes me 500 more than my high quote.

Let's see what he comes back at cause I'm not happy.

They get you for your desperation that's sad...  my floor is ripped up, the water heater that's 19 years old is leaking and at any moment can crumble, I've lost pay and possibly a job taking time off.

I'll keep you posted... I raised my rating from 2 to 3

They quoted higher by 500. I told him my budget and was able to move it down. It's getting done today.

So that is good!

Well update:  he got here at 9:15.  Left for an hour and is still here at 3:23.  I was told from two other companies it would take 3 hours. Going on 5. ‍. I'll update when he leaves.

Rooter Rotor came out to my home in December 26, 2022 to access our leaking well line from our well pump which froze during the 18 degree weather and then thawed. Water was splashing everywhere c when we turn pump breaker back on. The Rooter Rotor team told us our pipes and tank were obsoleted and had to be upgraded and required new lines, fittings and another tank totaling 1500+ dollars. They also told us they had to drive to Greensboro to get the parts and come back the following day by noon. They returned the following day late, arriving after 130pm. After 30 minutes they completed reelected c parts. The tank was the same color and model of the old tank, the lines and fittings were the same size and changed to white plumbing pipe instead of the metal. We were instructed to turn the breaker back on. The breaker immediately flipped off. I flipped it back on. It flipped off again. I told them wiring was wrong. They stated it breaker was bad and we need a electrician. Even c though we had water running before they came. We begged them to wait on electrician. After 40 minutes the Pendegraph Electric of Durham nc arrived on emergency call. They Rotor Rooter tech spoke with electrician and stated to him they rewired pump correctly and they left. The two electricians started troubleshooting from breaker box, and found power and no issues. Then they moved under our home and to the got water heater and wiring. All lines were hot with power. They followed lines back to well pump and found no fire at pump. The rotor Rooter technicians had reversed wires causing no fire or water to flow from well. We ended up paying 500+ dollars for the hours they spent troubleshooting the mistake made by the Rotor Rooter technicians. We called Rotor rooter office after 5pm and asked for a manager to report the mistake. Additionally my credit card has been charged 1534 dollars even after my military discount was not applied nor our 50 dollar deposit subtracted. The Rotor rooter agent told us to call beck on Monday which was January 2nd 2023. Five days later. We called yesterday and none answered after 5 calls. We left the messages on a voicemail. No one has called back. Today we received a copy of the invoice and pictures of pump. We received a text message to call 5 times and no answer. We receive a email asking for electrician bill. No person call returns ever. We have disputed invoice on our credit card for further action by our bank. Be careful with Rotor Rooter because they had charged to your bill not authorized. A advantage plan for 99 dollars was added to my bill. I hence no idea what that was. I told the rotor agent Dec 27, 2022 that I did not request a plan and don't know what that is. The Rotor agent responded its is my word against Daniel the tech. Even after I requested she remove the charge she did not. What a mistake calling Alamance Rotor Rooter. They have ethical issues and are dishonest people. Be careful!!!