Best Air Duct Installation in Detroit MI

I have called this business twice to get work done. They are definitely my go to! They suggested 2 brands for new faucets, both come with a guarantee and free replacement parts! A leak was repaired, as well as a kitchen flood! They provided me with the requested paperwork for my insurance company, quickly.  

Their work is effective & efficient. They were also a little flexible with my work schedule. I still need a quote to replace my sink, but the work they did was great!

I initially contacted Warkentin as I wanted to install a sump pump. They came out and quoted a price and although they weren't the cheapest, they came highly recommended. After I gave them the go ahead to do the job, I decided to waterproof my entire basement. As this is out of their realm, they recommended a few places to me and also advised me to ask if they still installed the sump pump afterwards would it affect the waterproofing warranty...which it would. Thanks to this piece of advice from Dawn.
Dawn recommended that I have the same company install the sump pump, which I ended up doing.

Flash forward a couple of months and I had decided to remove a tub and replace it with a shower. This would require changing the plumbing and setting a shower base. I contacted Warkentin specifically based on Dawns integrity with my previous issue. Her team came out and ran pipes and move the floor drain. As the shower walls were not yet installed, their plumber said he'd come back to set everything to the proper depth and ensure they were aligned properly. Once the walls and tiling were up, I contacted Dawn and she sent someone the following day.

Very happy with their professionalism, integrity and efficiency.

Would have no hesitation in recommending them.

I was very pleased with this company.  They are very professional and prompt. I have recently had them out for an airconditioner problem which was thankfully a small fix and it is now up and running.  But a few months ago in the dead of winter, Our furnace went out, and we had to have our furnace replaced. I can't say enough about how quickly they were able to replace it.  We have a finished basement where the furnace is located, and the men were very careful not to make a mess on my carpet, using tarps and covers on there boots, etc.  Everything went so smooth and they were so organized, filing for rebates for me, making a place on the furnace cabinet for all the paperwork and warranty.  I was very impressed and would definately recommend this company.

They explained to us about our drain system and how it was failing, showed pictures of everything and provided pictures on the write-up.

Friendly, professional, and most importantly (for us at the time) efficient!

Hopefully we don't have to do business with them again, but if we need someone we will know who to call!

It saddens me to be giving this company a 2-star rating.  This was my experience.

I needed an electrician to remove a wall fan, venting my kitchen to the outside.  I yelped an electrician, and got 5 added quotes from Yelp.  Darin, the owner of Burton HVAC, was the very first response, and he gave me a low-ball quote of $85 fixed rate.

Well, they weren't rated on yelp, and had zero reviews.  Their page said they had been in business for 19 years, and had electricians on staff, among others, so I decided to try googling the company to see if I could find anything else out about them.  They had 5 5-star ratings on google.  This being said, I assumed they were trying to increase their presence on yelp, by taking a loss on a few projects in order to get some 5-star reviews here.  So, I decided to give them a try.

I called the number given in Darin's response, only to be met with Hello.  It took me aback, and I had to ask twice if I was reaching Burton HVAC.  I was, and Darin said he could come straight over!  Unfortunately, it was a Wednesday or Thursday when I called, and I told him I would not be available until the following week.  He could choose his date and time to visit, but it couldn't be Monday.  Darin told me Tuesday at 1pm would work for him, so I put his visit on my calendar.  He also asked me to text him my name, address, and the time and date of the appointment so he could add it to his calendar later.

On Monday, I received an invoice via text for the services he was going to provide.  I've never been billed before meeting the service provider before.  And on Tuesday at 11:47am, I received a text message saying that my appointment at 1pm was 'coming up'.

At 1pm, my son took our dog and left the house for an hour trying to get him out of the way during the service call.  No one had arrived at that point.  At 2pm, my son came home from lunch with our dog, and was surprised to see the fan still in the wall.  I had not received a phone call or any communication from Burton HVAC at this point.

I texted Darin and said Weren't you supposed to be at my house at 1pm today?  His response was Yes I was sending a technician your way and he should have been there at 1:00, let me see what's going on.

Darin called me 10 minutes later to tell me his technician was working on a job that was running over, and he still needed to do another job after that before he could see me!  He then stated that he would just come over himself to do the work.  I said that would be fine, and then he told me that it would be another 2 to 4 hours before he could make it to my house.  I clarified with him that it meant he would be arriving at my house sometime between 4pm and 6pm.  Darin then asked if I would like to be kept in the loop, and I told him Yes!  Please let me know what is going on.

Well, 4pm came and went, 5pm came and went, and 6pm came and went, and STILL no contact from Darin or anyone at Burton HVAC.

At 6:24pm Darin texted.  It read Okay if it's not too late I'll be heading your way.  That will put me there at about 7:30

My husband was home, and was definitely not happy with the way things were going, but at that point I just wanted the work done.  I was not confident that the guy would be able to be on time on any other day, and I didn't want to waste another 7 or 8 hours waiting again, so I told him We'll be here.  And he responded with On my way!

Well, as you can guess, 7:30pm came and went without word from Darin.  At 8:04pm, Darin texted I'm about 5 minutes away.  He arrived by about 8:15pm... for a 1pm appointment.

Darin and his co-worker were very nice.  They were obviously having a long day, but still trying to do the best job they could.  I realized after they arrived that (I'm 99.9% sure) neither one of them were electricians.

They worked really hard to remove the fan from the wall of my house.  It was in there good.  Then, they just cut and capped the live electrical wires and dropped them in the wall of my house!  An electrician would have known that doing that is a violation of building codes.  My husband knew it, but at the time, I did not.

Anyway, the two gentlemen both worked hard while at my house.  The fan is removed.  They even put a towel in the hole and taped a bag over the opening to keep bugs, etc. out until we can have the gap sealed properly.

After they left, I returned a microwave cart to the area below the fan, and plugged it into the electrical receptacle there.  After their visit, there is now no power to that receptacle.  We now need to have another electrician come out to properly remove the electrical wires in the wall and fix the outlet for our microwave.

I feel Darin bit off more than he could chew with my job.  He needed to send an electrician & if one wasn't available, he should have rescheduled.  Or perhaps he should have never quoted my job in the first place.

Awesome job by Scott. Very pleased with timing...they squeezed me into a cancellation spot, with professionalism and price.

There are scammers don't trust them they told me to change the water tank would cost me $4000 and I found somebody right away $650 including a new Rheem 40 gallon tank with 6 years warranty.They said just to fix my old tank pilot they said it will cost me $1300.. crazy they just there to take the fee that's it

They came out to my home on a Monday. Reviewed work I required. Was told that the quote would be emailed to me. I followed up two days later when I still hadn't received anything; was told they were busy and would get around to it. One week later and still no quote. I obviously took my business elsewhere.

I purchased a new furnace and AC unit from Reliance 3 years ago and tonight was my sixth service call.  Every winter the furnace fails to start up and every spring the AC unit doesnt work.  At least this technician was honest - he admitted he didnt know what the problem is or how to fix it.  He also admitted that the technicians are not trained to properly fix some of the product that Reliance sells to its customers.  Last month it took 3 different technicians over a week to fix the furnace (each one ordered the wrong parts).  I spoke to their customer service manager to get a credit or to just replace the equipment and she still hasnt gotten back to me.  Stay away from Reliance!!!!!!