Best Lighting Repair in Denver CO

Excellent service! I shall use anytime I need good
Adorable help. I was able to move forward on a project being unnecessarily held up! Thank you very much!

This company has problems with overcharging.

I appreciate some of my experience.  I did not appreciate all of it.

The front desk staff can be a little testy which I don't like.  They interrupt, are not good listeners and have a tone.

The tech was good the first time.  When I discovered, on the second visit, that they charged me hundreds of dollars (I think it was $350) for 10 minutes of his time and a $45 part, I was understandably upset.

The tech's response to my distress was not appropriate.  He got passive aggressive which I didn't like.

So, I think this company overcharges and they need to figure out a better way to deal with customers which is unfortunate.

In April of this year, I walked downstairs in my home to relax after a very long day.  Before I could sit down, I was horrified to see water leaking through my ceiling and dripping down a wall in the middle of my basement.  I then looked into the adjacent bathroom and was heartbroken to see the ceiling of my just painted bathroom sagging with a water balloon from the same plumbing catastrophe.  I had no recourse other than to poke it with a screwdriver to drain the water into a cooler.

The next day I began feverishly searching for a plumber, hopefully one that was independent and reasonably priced.  I could find none, so I opted to call a horrendously over priced company called Afford-A-Rooter.  They came out and charged me a total of almost $500 to snake a few pipes and take a video of the main.  Both the service rep and the office rep were unbelievably arrogant and rude.  I asked them for an estimate to replace my old galvanized and cast iron drain pipes, and they quoted me a preposterously large amount to repair only a small section, which I turned down.  

Over the next several days, I searched very seriously for an independent plumber to help me with my repairs.  I looked online extensively, inquired with friends and co-workers, and finally was referred to one person known locally as John The Plumber who I contacted.  After explaining the job to him, he asked me to take photos of the pipes needing replacement and to email them to him, which I did.  He didn't even bother to reply at all.  Neither did 3 other companies I left messages with to attempt to get estimates.  Finally I had one other large company come out, whose office clerk spoke to me like I was a naive child, and they too gave me an utterly absurd estimate to do a partial job, which I also refused.

At least a full week after the initial disaster, I looked on yelp again and found Eric with Everyday Solutions.  I called him and he responded within a day (on a weekend) and said he could come over to do an estimate early the following week.  Upon meeting Eric, I immediately felt uplifted, as it was the first time in all of my dealings with plumbers that I could tell I was in the presence of someone who was sincerely willing to help me and had more in mind than serving his own or his company's selfish, greedy interests.  He provided me with an estimate later that day.

I accepted his bid and we scheduled the work to be done in a few different sessions, as it was quite extensive, and I was no longer in an urgent crisis.  As Eric is not affiliated with any large, corporate plumbing companies, he is quite busy and his services are in demand.  Therefore he had to finish some existing work before he could begin repairing my plumbing.  But after what I went through with all those other companies, and the education I received along the way (they all have fleets of vehicles, uniforms, and tons of overhead which must be factored into the price, and all of the plumbers work on commission, so it is in their interest to charge you the highest price possible), I didn't mind waiting a few more days to get started.

Eric's first day of work in my home was wonderful.  He is a friendly, genuine, decent man who actually takes pleasure in helping people.  He came over and got right to work on my plumbing issues.  He took the time to do the job right, and was by far the most personable, respectful, kind plumbing and repair professional I have ever had in my home.  Literally the complete opposite of the two reps from the two large plumbing companies who came over, both of whom had arrogant attitudes and talked to me as if I was an uneducated idiot who should feel fortunate that they were taking the time to rip me off.

The second leg of the job required Eric to acquire specialty parts to replace, old outdated sections of cast iron piping, including a four way connector which isn't made anymore.  Therefore there was some additional waiting while Eric took the time to find and gather the correct parts (all of which he paid for up front and billed me for later - try to find a big company who will do that for you).  And, there was at least one incidence of rescheduling on Eric's part, due to his being so busy giving the same level of service to other clients.  I learned patience along the way, and after the first day of Eric doing first rate repairs and spending the time needed to do the job right without overcharging me, I had come to realize what a gem I had in finding this very nice and rare service professional.

This second phase of the job required two sessions to complete, and Eric put in an enormous amount of work to finish a very involved job - a huge amount of work for one person.  The final bill I got was extremely reasonable and was very, very fair for a job of this magnitude.  I did have one issue with a leak after all was said and done, and Eric came right over when I notified him of this, and fixed it perfectly and completely, all with a smile!

DO NOT USE. They quoted us $26,000 for a job another company did for $4,000. They are a bunch of salespeople that claim they're master plumbers. Pay a little extra for a sewer line clean. Don't be tempted by the cheap sewer cleaning. They will get their line stuck and threaten to charge you $500 to cut it and leave it. Other companies don't do that.

My AC died about a month ago.  Unfortunately it was not repairable (tried that and it didn't work).  I called 3 AC companies to get estimates for repair vs replacement.  Ultimate Heating and Cooling was the most professional, took extra time to discuss changing some venting to improve airflow, and thoroughly looked over my existing furnace as well.  
The representative didn't try and talk me into a model that was overpriced, offered suggestions to try and prolong my existing furnace (ended up replacing that as well), and took time to go through my old house to examine all the vents and airflow.
The gentlemen who did the work were fast and efficient - new furnace and AC in one day!  All mess was cleaned up and the new system explained.  The whole process was seamless.  I would highly recommend this company.

just want to reply to my last post.
when it comes to the customer service they are awesome, but after the sale it just kind of disappears..
all we are doing is filing a claim and they refuse to fill out a form for the claim, then our claim adjustor informs us that they are suspicious. What do you do with that? and told us that one of the parts we paid over 500.00 for the cost was 38.09. Good god, that's a lot to take in, yet even though they know that's what is suspected, they still refuse to even talk to the HVAC tech.
Disappointing that they would treat a customer like that, but like I was told,
they just won't do that, so remember that when your making expensive decision.

The Mainline backed up because of roots in the line.  AAA came out and was supposed to clear the mainline of roots.  They intentionally poked a hole in the roots but did not clear the line and it backed up the next day.  Mason (salesperson) came out and said he hasn't seen a line this bad in a long time and it needs to be replaced asap.  I called At Your Service Plumbing and they said, no the line just needs to be cleaned well and just clear it once a year.   I also showed the video of the line before the cleaning to Green Mountain Water (utility company) they said the line is fine just needs to be cleaned.  Mason also said when you clean a line it brings in more roots so you cannot maintain a line by just cleaning it periodically.  Green Mountain Water Company said that was not true.  AAA Service lied to me, do not use this company.

DO NOT use this company! Plumber, Jeff, showed up and took advantage of my 75 year old father-in-law by charging him nearly $800 to extend a gas dryer line a few feet in a very accessible CONDO basement area. (this was a printed price in their price book which of course is THEIR concoction. This job required No welding - just tubing and standard connectors + 1 1/2hours of time.

I called their main office to complain and was promised the Mgr (Matt) would get right back to me within 5 minutes. I was transferred to Matt's voicemail. It's been two days and still no return call to me...and no call to my father in law.

I researched other highly YELP recommended plumbing companies and they said the job should have been between $250-$350 tops. (we videotaped the work on an iPad so they could actually see it)

Again, DON'T LET THIS COMPANY SWINDLE YOU. I don't normally write letter like this but I am the author of several best selling business books on Customer Service and Customer Experience...and it is my duty to report this kind of horrifying behavior.

When my regular AC tech couldn't schedule me for 30 days, I called Blue Sky. They were able to send someone out the next day to service and repair our air conditioner. Tech was friendly, professional, and efficient. Will definitely use them from now on.