Best Tankless Water Heater Installation in Dallas TX

We just had Tony come out to clear our lines and he was early, the girl that called ahead of time was so kind, and pricing was fair! This was our first time using a plumber in the area and my husband and I will definitely be using Legacy Plumbing again.

Just like to ask question about smoke test. If you do the smoke test to check the sewer gas leak to the house, Should the plumber block the stack vent at roof?

Unfortunately I cannot recommend this company. We called them to come work on 3 repairs. The first 2 were very simple yet we were charged $168. The major repair was to unclog our shower drain that was not draining. The plumber was unable to drain it because the handyman who redid our bathrooms 4 years ago washed grout down the drain which overtime formed into cement. Therefore it needed to be addressed from the outside by digging under the house to replace the p trap. This company quoted us an outrageous amount of $7800!!! We had 3 other companies give us estimates which came out to $3800, $4600 and finally $2650. Obviously we hired the cheapest one and the job was done perfectly! Clearly pure plumbing is money hungry, so beware!

The crew came to provide an estimate for a leak at the meter. They say right away that the line will have to be replaced if it's a certain material, only copper can be patched. Of course they go ahead and start digging to see the color of the pipe. Then announce a $3500 job estimate. And a $225 digging fee, for about 30 seconds of hand digging, has to be paid right away (against their advertised free estimate policy). Not even once was the water turned on to see the problem. I didn't know I wasn't supposed to pay for the estimate, until my husband came home and told me.
We had a different company come and turns out, the problem is in a connecting plastic piece and it cost $350 to fix it.
We called to complain about this, and the manager offered to refund half if we take down the bad review. Unbelievable! Stay away or they'll take advantage of you!

These guy are so honest and helpful. We got them from yelp to replace and fixed faucets for my bathroom and kitchen They didn't charge me a lot. Also, they warranty their work for 6 months if something happens, just give them a call. I feel peace of my mind from now whenever i have a plumbing problem. However, they need to come a little more on-time  on their appointment. Everything is perfect. Highly recommended

I give this company 5 stars! Very nice and reasonable. They put in my hot water tank during the freeze last Feb. After the tech finished he cleaned up the space he was working. Great Job. I do recommend this company!

Amazing professional and punctual! Extremely happy to recommend Queen to all of our neighbours and friends!

Rey was terrific! On time and very courteous. A very professional man. He fixed an ongoing problem causing my kitchen sink to back up. I'll definitely keep his contact info handy. It's impossible to find a skilled plumber with fair prices. After renovating homes for 20 years, we learned that good plumbers were the most difficult to find. I'm so glad I found you, Rey! Thank you!

Had a nearly impossible project. Had an old 80gl water heater in a small closet that needed to be replaced with a similar capacity tank; but the newer tanks are wider and taller.

Stan responded on a Saturday when my tenants didn't have hot water and temporarily fixed the issue. He worked with me to order the right water heater. He provided his insightful advice along the way. The installation was not straightforward given the size of the closet and the need to reroute the pipes. His solutions were quite creative and he accomplished the project.

I highly recommend Stan. He is super talented and a really pleasant person to interact with. His rates are reasonable. Care, diligence, attention to details, integrity and high standards are integral components of his work and business. Thank you Stan and wish you continued success!

Very good worker. Our service man was Tyler, and he came out quickly and got the job done efficiently. We had some leaking from our old toilet on the second floor, and it needed a new wax ring. Tyler led us through the process, letting us know at every step the cost of each procedure. He also let us know what it would cost to replace any parts that may be needed in the future. He fixed our problem easily, and was done in a jiffy. We will be calling this company for future repairs.

Wow didn't have to wait long for help with busted pipe. Hunter and Chris showed up and we're very polite and wore masks. Thanks guys!

Local family owned business - we use them regularly with our personal and real estate business. Fair prices and very prompt service. All master plumbers and great at helping you think through your project

Very good customer service. When you have plumbing issues it's important that the plumber can also be able to educate you through the repair or job and that's exactly what this company does. Spent a lot time looking over all everything and finished the job in very professional manor, clean up, and fair pricing.

Robby Genzel replaced a tub/shower faucet set for us.    Very personable young (to me, anyway)  man with the necessary tools (mind and matter) to do job properly, quickly and left NO mess after.   Price was reasonable,  not cheap, for the job.   I would hire his skills in an instant if/ when I need a plumber again.

Bret was so nice! After calling the City, multiple plumbing companies, spending 24 hours completely stressed out about water coming from the main shutoff... or somewhere nearby I finally got help. My dad has been working with Alan (Bret's dad) and told me to call them. No kidding- on a Saturday after 5:00 he picked up the phone and said I'll be there in 19 minutes, ma'am! And he WAS! Still working on everything but he and his dad are top notch. They actually care about their customers. 100% recommend!

Came home midnight 12-23 to a garage and hall way full of water. The water heater decided to give out while we were out. Submitted an online request at  plumbing around 9am Saturday 12-24, (Christmas Eve) and left a voicemail with Jason.

I received a text instantly saying a rep would be with me as soon as possible. I received a second text 4 minutes later saying my time was important to them and someone would be with me momentarily.

Today, Monday the 26th at 10:48 am 9:22pm, I received another text asking me to call their office and schedule service. I asked what service? I had found another plumber through my son-in-law who came out and replaced the heater a couple of hours.

Their excuse was they were busy Saturday...

You know, I get it if you can't provide services because of a backlog, but I don't understand not responding to an emergency request at all until 48 hours later, especially when your website says you have 24/7 service, including weekends AND Holidays.

After a very disappointing experience with another plumber, I found Mark and Sunshine Plumbing.  So glad I did.  He listened, communicated well, arrived when he said he would, took care of business and was reasonably priced.  Can't do much better than that when it comes to a plumber!

When I called this company, they were the most friendly and most helpful of any that I called. I was looking around for help with the water heater and found some real losers till I came upon CTX Plumbing. They were honest, quick, and very informative. I feel like I could really trust him with what I needed done and that's important for a gas water heater. I had talk to some others that gave me bad advice and wanted to replace things that did not need replaced. Nathan from CTX came and told me exactly what was wrong and fixed it quickly.   I wish they were just a little bit cheaper.   But-you get what you pay for and CTX was worth every penny.

NTX left me hanging with a half-finished job. I won't be using them again.  I was referred to them by a contractor that I respect so I thought I'd give them a try. Long story short they came out, gave me an estimate and we scheduled a date to do the work.  One week prior to the job I provided them with the manufacturers installation instructions because every water filtration system is a bit different.  NTX didn't bother to view the information.  Half way through the job I realized that the installation was going all wrong.  The plumber said he's order the part and finish the job ASAP.  One week passed and I got no updates so I followed up and the message I got was sorry we can't finish your job.

Great service and relentless pursuit to fix our issue. Will be my first call whenever we have a plumbing issue.