Best Thermostat Repair in Columbus OH

Great business, very professional from the receptionist to the installers. We are so thankful we found these good people! Keep doing what you do!

We called twice to have our sump pump replaced and both times we were told it was fine. Both times the basement flooded after we were told it was fine and it had failed. Then, a temporary drain pipe was ran out the basement window. No one came to look at it for another seven days. (we had to call and remind them) Then, they didn't do anything, barely looked at it and told me it would be another 3 days to get an estimate and from there set an appointment to fix it. Meanwhile, my back yard is flooded from the temporary drain and vermin are given free access to my basement. I will NEVER use this provider again! Avoid the incompetence and save yourself a headache!

This company is the best in Grove city, there is no question about the customer service. My 93-year-old mother needed help, and they were there to help her every step of the way. If you have an older home or a newer home this is your company.

We had a need for a creative solution to installing a new bathroom vanity. The guys came out, assessed the problem and devised a solution that I never would have thought of. The cost was reasonable and we have our vanity up and running with no issues.

Our boiler was having a problem with the igniter and was failing to work on New Year's day.  We placed a non-emergency call (outside temp was in the 40s - we could wait until the 2nd.  We got a call back on the 2nd and they had a window and sent out Joe.  They couln't have sent a nicer guy... really pleasant and polite.  He figured out the problems we were having quickly, took the time to explain and demonstrate, got the parts ordered and was back in 2 days and completed the repairs.  He ran into a few snags (old rusting pieces in our system) and had to run out to get unexpected replacement parts, but finished the job so we'd have heat that night.  I can't say enough good things about them, and will call them for any and all plumbing issues.

This company is a joke. Providing very poor work. They dont follow code. Employees walking around job sites high out if their mind. If I could give negative stars I would. I would recommend going to any other business but this one. You dont get what you pay for even if they are the cheapest.

Just read through a couple of the problem reviews and thought I'd add mine. Jon's has done a good deal of work at my home and business. I've found them to be reliable and they've stood behind their work if and when problems arose. They're prices are a touch high, otherwise I'd have added the fifth star. Still having them show up when they said they would and do the job as promised is worth paying for. The guys have also been pleasant fellows happy to explain and discuss options. I
recommend them.

Austin is fantastic! Fixed our dishwasher in a timely manner. Even came out the same day we requested service. Will definitely reach out in the future.

I was quoted $350 to put in an outlet in a basement and this is reasonable.  It's an open ceiling, and I have drilled most of the holes.  Also, it's a new construction, so everything is straightforward.  

However, somehow the electrician didn't have any electrical supplies on his truck and he took over an hour to get them when there are several places close by.  Plus I had just put in an outlet a couple of days ago and even with a 20% markup on supplies it was outrageous more than what I paid at Ace Hardware and I got extra items.  Therefore the bill came in at $500 for 3 1/2 hours of work & supplies, over 40% of what I was originally quoted. To top it off, he never took his boots off when coming in the house which every other contractor I've had has done so automatically.

No way I would recommend them at all.

Our AC wasn't working right, and after we called several companies Atlas Butler was able to come out the soonest. I am going back and forth on exactly how many stars I should leave but I settled on 3. Here's why...
We paid the $89 trip/diagnostic fee. Our repairman diagnosed the problem but told us it would be $499 to replace the capacitor. This was an IMMEDIATE red flag. Typically this repair would run $150ish. So we kindly declined the repair (happy to pay the $89 diagnostic fee) and would purchase the $13 part and replace it ourselves. He said they they would have to make him charge something for his time, so he would have to charge a Level 0 repair fee. And that the $89 was just for the trip, not a diagnosis (which is not the truth). My husband said okay, but I immediately questioned it because he did not repair anything. He didn't even have to take apart or put the ac unit back together because my husband did that. We ended up paying the fee, but I called customer service right away because it didn't seem right. They confirmed the $89 includes the diagnostic and a manager would call me back. I got a call from the manager the next day. The conversation went really well- I feel like my voice was heard and at the end of it, the manager agreed to refund the $69 extra fee that we were charged.

Overall I feel like the manager handled my concern extremely well. HOWEVER if I wouldn't have questioned the extra fee and called, we would have been out an extra $69. I should be able to trust a company to not take advantage of its customers and for that reason, my rating is 3 stars.