Best Air Duct Cleaning in Columbus OH

I needed help with two things - problems with a hot water heater and a broken fill valve in one of the toilets. I received a very prompt reply from Apex and was able to get an appointment within a day.

The plumber arrived on time. His name is Dusty and he reviewed the two problems. He provided clear information regarding his assessment and potential options. Because I had similar problems with the hot water heater several months back and got a similar recommendation from a plumber from a different company, I chose to go with Dusty's recommendation for getting a new heater.

Dusty came back with all the materials he needed and worked for several hours straight. He was conscientious and professional. I was very happy with his work and would request him in the future.

And all those problems with not having hot water, a mother board that gave confusing error messages, and a fill valve that jumped up into the air every time the toilet was flushed are now fixed. I have hot water in every shower and in all faucets - the first time since moving here about a year ago. Although it cost more than I had anticipated, it was well worth the money.

Thanks, Dusty and Apex Plumbers. I will keep your information for future reference.

We called twice to have our sump pump replaced and both times we were told it was fine. Both times the basement flooded after we were told it was fine and it had failed. Then, a temporary drain pipe was ran out the basement window. No one came to look at it for another seven days. (we had to call and remind them) Then, they didn't do anything, barely looked at it and told me it would be another 3 days to get an estimate and from there set an appointment to fix it. Meanwhile, my back yard is flooded from the temporary drain and vermin are given free access to my basement. I will NEVER use this provider again! Avoid the incompetence and save yourself a headache!

don't waste your time. owner shows up unannounce. got him from home warranty company. slow, slow, and slow. Too busy trying to get more work from you instead of fixing the issues. touching stuff around the house. creepy

Highly recommend- I contacted them for a city issue that needed immediate attention. Not only did they come out quickly but fixed at a reasonable rate and did a great job! Would definitely be using them again for any needs. Thank you!

As it relates to Brian Stafford plumbing, we have had excellent experiences with their services. Specifically Tyler, who is both proficient and professional! We have had Tyler take care of our plumbing issues on a number of occasions and know we are in competent hands when he comes to the door. So...great work Tyler! I would hope that your company recognizes your worth! Give that man a raise!!!

Thanks,

Steve & Donita Murray.

Have had Todd out twice and very happy both times. We have a residential boiler (already installed when we bought the home) and it is difficult finding someone who knows what they're doing.

This company is a joke. Providing very poor work. They dont follow code. Employees walking around job sites high out if their mind. If I could give negative stars I would. I would recommend going to any other business but this one. You dont get what you pay for even if they are the cheapest.

Austin is fantastic! Fixed our dishwasher in a timely manner. Even came out the same day we requested service. Will definitely reach out in the future.

We were quoted $35 trip charge and $115 hourly charge for an AC service call.  The technician arrived at 10:45.  After working on AC unit for about an hour, he realized he did not have the specific tool needed and left to obtain one.  He was gone for about 45 minutes.  He then worked until about 1:40 (After taking 30 min lunch break).  We received an invoice for 3 hours of work which totaled $380.  We were never informed that Atlas Butler begins charging the hourly rate when they leave the previous job.  It is unfair to pay a $35 trip charge AND an hourly rate for 45 minutes of driving.  We have called Atlas Butler several times and have spoken with Cathy and Ken.  A manager has never returned our calls as requested.
Needless to say, we chose to go with another company that quickly diagnosed the problem and had the necessary tools.