Best Virtual Consultations in Colorado Springs CO

We had a pipe leak with water coming through our ceiling. Patrick worked us in when all the others said it would be a week before they could come out. He was fast, efficient, reasonably priced, and offered advice for our other plumbing needs. He was able to fix the leak even in a tight spot in the ceiling. We will be customers in the future and would definitely recommend!

Response to ownder's public comment to my review:
How many times did I ask you if I needed to pay you anything? How many times did you say you would invoice me? When you came on 4/26/22 to help I asked you how much for that day as it was not planned, (we waited your availability) and I paid you that day with a check prior to you even invoicing me. I also paid your requested deposit on 4/26/22. I thought you had purchased 2 toilets, and did I not reach out to you to ask you if I owed you for a 2nd toilet? (You told me it had not been ordered.) If you think I owe you more money, minus the cost for toilet installation which is paid and not done, then you need to bill me so the bill can be reviewed. When you had me on the phone yelling at me and I was in tears starting to cry I told you, I can't talk about this right now. I am hanging up now. Goodbye. Then you texted me trying to argue with me telling me, I don't appreciate you hanging up on me. I am the customer. You had me in tears because again you were telling me I had to back up deadlines because of you. This was the 2nd time you attemtped to fight with me via texting. Mature business owners do not make their customer cry. And if I was a man, you would not have done what you did do to me. Others I employ on this remodel have complained because you put them behind and they had to clean up your work mess. I myself hauled the crating wood, bands, etc from the bathtub (which you could not get into the house for 10 days) to the dumpster. You left that for me to clean up. I myself scooped and put dirt and concrete debris from the bathtub installation into a large orange builders' bucket. This filled the bucket and I hauled it to the dumpster as you just left the trash instead of taking it out yourself. I did this so the tile person could work without having to clean up after you again. You removed the toilet and then put it in a bedroom. I had to pay someone to take the toilet out to the dumpster. You and one other person are no longer working on my home as not reliable. Everyone else is happy. I pay right away. What a shame that when a customer asks you to keep your time commitments that you believe the customer is too demanding. Perhaps if you showed up when you commit to being at a job you would not think the customer is too demanding and rude. Do you really want me to type out every date you said you would be here, and you did not show up? I think you will be very embarrassed if I type all these dates as well as the dates you didn't even bother to let me know you were not coming and then did not respond to phone call and/or a test. It is not demanding trying to coordinate others work around someone who does not show up. Perhaps if you don't bully a female customer and the customer has to tell you goodbye and hangup the phone you wouldn't think the customer was rude. I am not demanding. I am kind and I do not yell or shout. And in fact, I had consideration for your personal situation, and tried to work with you. You arrived one day, when not expected, and while I was talking with another plumber. I was trying to decide if I was going to change so I could get the work done. You saved me the trouble as you came the next day, again unexpected, and told me that I was not a good fit for your company. Note, for weeks instead of getting a different plumber I tried to be loyal to you understanding your personal situation. And here I thought I was being flexible agreeing to allow you to work one night from 8:30pm to 12:30am and another night 9pm to 11:30pm. And here I thought I was helping you when you told me you were too busy to keep the deadlines but if I allowed you to work in the evenings, you'd get my job done by the deadlines. I stand behind my review.

They were amazing!!!  Service in one day. Here and replaced water heater!!    a great job well done!!!   They did all show up in masks, which was awesome!

Mark does amazing work and is extremely nice, professional and efficient!  Very knowledgeable.

Stuvantae responded to me very quickly when I reached out. He was also flexible with my changing schedule. When he arrived, he was friendly and professional, talking with me as he worked. I will not only recommend his services, I will definitely call him the next time I have a plumbing issue.

Integrity.  The veterans of comprehensive maintenance Solutions learned integrity through their service in the Air Force and they continue to live that same way in civilian life.   Matt came to our house on a Sunday emergency call when our furnace stopped working and the outside temperature was just 5°. He got us up and running within 20 minutes and charged what I thought was a fairly reasonable rate for an emergency call. Matt phoned me about an hour later and let me know that he accidentally overcharged me and wanted to make sure that I got refunded the extra amount. There was no way I would ever have known that I was overcharged.  I am so impressed with this company and will continue to use them whenever I have any HVAC needs.   Responsive, less expensive than I expected, and they did a quality job.

If I could give zero stars I would. Don't waste your time or money with this company. They hold a shop vac up to the vent cover and claim that's cleaning the vents and ducts. I got up to look at my vents and they were covered in dirt and dust. None of the vent covers had been removed. I had to spend time scraping paint out of the screws to the vent covers to even get them loose and then had to use a utility knife to cut around the vent cover to get them off. I had suspected that the job had not been done, there was still black dust on my counter tops, stove top, and bathroom vanity that was blowing out of the vents. There are 7 vent covers in my house, NONE OF THEM WERE REMOVED! I ended up with a respiratory infection from doing the job that Furnace Universe claims they did. I've reported them to the BBB. They make excuses as to why they didn't do the job correctly. There was never any equipment or brushes that were sent down the duct work to clean as they claimed they were going to do. Imagine if I were an elderly person with health problems and trusted that they did the job they were paid to do and never checked the vents. It sickens me how dishonest this company is about the job they are going to do. When contacted about horrible job, all they do is give excuses as to why they didn't do their job. The tech Eric claimed that he found out his brother had passed away just before he got to the appointment and thats why he didn't do the job properly. If that were the case then he should have called and said I've had a death in the family, im going to have to re-schedule, sorry for the inconvenience. It wouldn't have mattered because they didn't have the right equipment to do the job they promised. He said that he would give a refund, which we have yet to see because these guys are scam artists. Do not hire them! Please look at the photos after they cleaned it, this is what you're breathing in after they supposedly clean your vents and ducts.

Used these guys for my business.  They did a pretty good job.  I loke the products the the quality of them.  The down side was we had placed the order via fax with a note saying to call with questions.  After a day, I can''ed them to make sure the order was received.  They told me it had been received and should be ready for pick up in a few days (they had to transfer a couple items from Denver which was expected).  I called a few days later to inquire and the order hadn't been processed yet...But, they realized the mistake and took care of it for me.

Note:  If you preorder your material, you can pick it up at the Kwik Desk and note have to wait as long!

10/10 would recommend!! Just got AC installed yesterday and I am so happy I went with Smith to get the job done! I'd like to give a shout out to Billy R., John H., Luis L., Nick H., and Jade for working so hard yesterday and doing a fantastic job. Everyone is so friendly and professional. Also, thank you to Mike R. for going above and beyond working with me to make this possible and figuring out a personalized plan. Huge projects like this can be overwhelming and stressful but he made it as simple as possible. Thank you to everyone!!