Description
At Colorado Comfort Heroes, we specialize in keeping our community cool and comfortable year-round with full-service HVAC repair and installation services. Everything we do is backed by decades of experience in the industry and an unmatched attention to detail. Plus, as a Veteran-owned business, we strive to implement the same standards of excellence we were taught during our time of service into every job to ensure your complete satisfaction and peace of mind. Whether the A/C has stopped blowing, you need help installing a new furnace, or you need expert commercial repairs, we'll always be there to get the job done right. So, when you need a helping hand, give your local heroes a call and we'll take care of the rest.
HISTORY
Established in 2015.
Local, veteran-owned, family operated business in Colorado Springs.
ABOUT BUSINESS OWNER
David is a Colorado native who loves to spend time with his family and friends. He was introduced to the HVAC career field when he joined active duty Air Force, and he immediately knew it was his passion. While on active duty, he earned his Mechanical & Electrical Technology degree. Fast forward a few years to 2015, David started CMSolutions to serve the community he was raised in and to bring a different level of professionalism to the HVAC world. For those of you who have met David, you know he truly cares about CMSolutions, and he is constantly putting in the work to make it the absolute best it can be.
SERVICES
Heater Repair, Emergency Services, Electric Furnace Repair, Heater Installation, A/C Installation, Air Duct Repair, Commercial Services, Electric Furnace Installation, Faucet Repair, Garbage Disposal Installation, Gas Furnace Installation, Electric Water Heater Installation, Gas Water Heater Repair, Hot Water Recirculation Pump Repair, Tankless Water Heater Repair, Water Heater Leak Repair, Residential Services, Thermostat Repair, Toilet Repair, A/C Repair, Water Heater Repair, Gas Furnace Repair, Electric Water Heater Repa… , Air Duct Installation, Boiler Services, Ductless A/C Services, Faucet Installation, Flame Sensor Repair, Garbage Disposal Repair, Gas Line Services, Gas Water Heater Installation, Hot Water Recirculation Pump Installat…, Tankless Water Heater Installation, Virtual Consultations, Leak Detection, Sink Installation, Toilet Installation, Water Heater Installation, , ,
Reviews
Michael K.
07/09/2017 12:00:00 SA
On our first call, David came out within 30 minutes to resolve our water heater issue. Due to his prompt, professional, and courteous service, we will be keeping Comprehensive Maintenance Solutions as are first source for all future installation and repair issues. A true relief in providing outstanding customer service. Thank you David!
We are extremely please with the level of service we experienced. We were charged a very reasonable rate and we had heat with in 30 minutes of their arrival with two new parts. This business is very professional and customer oriented. They kept us in the loop on ordering parts, the arrival of the parts and getting us in as soon as they could so we wouldn't go without heat. They answered all our questions and were very friendly and personable. We won't look at Home Advisor or Angie's list, we researched Comprehensive thru Yelp and Google and we won't call anyone else for any maintenance needs we will schedule.
I would give more than 5 stars if I could. My air conditioner was not cooling, so I called a few companies trying to schedule a service call. When I called Colorado Comfort Heroes, after describing the issue, she advised changing the filter, paying attention to the little arrows on the filter, etc. If that didn't solve the problem, they'd be happy to send a repair person out. Well; it solved the issue. 10 stars for honesty and integrity; and if I have any future servicing needs, this is the company I would give my business to!
I was having a furnace issue. It kept not coming on unless I turned the power on and off. Annoying in the dead of winter. I called and they were able to come out the same day. Other companies had me waiting a week or more. They were very reasonable in price. (Less than what other companies had quoted.) The flame sensor I needed was on the truck. He showed me with a multi meter how he knew that was the problem part, and after he fixed it he showed me again how he knew that he had fixed it. The technician was very careful about keeping my carpets clean, and clearly explaining the problem. I truly appreciate that they were able to fix it within hours of me calling, and for a very reasonable price. I will definitely use them again.
We had an unexpected need for a new hot water heater and when I submitted the request on a Sunday evening David responded inside of 30 minutes. Their quote was very competitive and when they arrived my wife was very impressed with their professionalism. They provided a thorough explanation of what they were doing and provided consistent updates throughout. I am very particular regarding customer service and David and Norman exceeded my expectations. Look no further for your plumbing/HVAC needs!
Hollie A.
11/04/2022 12:00:00 SA
Sadly I called them multiple times over 6 a month period of time. I want to use this company for their reviews and like to support former military. My experience has been terrible. On 3 separate call backs of my initiative, I was told they would look into that lack of response and get back to me. In 6 months and a dozen calls with no action, I'm no longer interested in a company that 3 times tells you over the phone they will look into the problem and get back to me but instead goes silent. Was trying to give them business but apparently, they are not interested. That's fine but please give me the courtesy of a call and explanation.
Call these fine folks if you find yourself in need of an honest plumber who will do it right the first time. Hot water heater went out and they were out the following morning and were also able to help with a shower leak. Shout out to the whole crew! My new plumber in Colorado Springs
I couldn't be happier with the work Matt did on our water heater. We had it quoted by a couple other companies and they were by far the most reasonable. Matt called to confirm the appointment and let me know when he was going to be here. He showed up on time and took painstaking efforts to make sure that the job was done right. I had hot water within the hour just as promised. He was mindful of the house and left everything as clean if not cleaner than he found it. This is a solid company and I will recommend them to anyone who needs HCAC services.
Sara G.
06/11/2018 12:00:00 SA
I called CMS because every time I tried to run my AC it tripped the breaker. Matt came out and looked and it, he walked me through what I thought was going to be an expensive repair. We went through a few more things and went back out to check the breaker and it was still on. What ever he did worked! It should also be noted he called before he got here to say he was on his way, he arrived on time and went over things after he had already explained it, because I didn't understand perfectly. I will definitely be using CMS again.
Kellie M.
12/09/2020 12:00:00 SA
Responsive and reliable. Did a great job fixing a needed part for my furnace just before a snowstorm. Would definitely recommend.
These guys are the best! Prompt, professional, fair. Highly recommend for any of your HVAC needs. They show you the issue and what needs to be done and why. This is my third set of HVAC people and they showed me what the problems that the other guys didn't fix. Thanks CM Solutions!!
Super impressed with CMSolutions. They ended up charging half of what I was originally quoted, were in and out quick and did exactly what I wanted (some pipe modification to accommodate a recirc pump install). Plus they're vet-owned and mil friendly, and the communication I received from their office was superb. These are my new go-to plumbers, HVAC and fireplace guys!
Im so happy and impressed with the service I was given. David showed up in the timeframe given. He immediately looked at the clogged floor drain in the basement and saw it would have to be cleared out. He thought it would need to be jetted and would have to come back with the right equipment. Before leaving he wanted to make sure there was nothing else he could try so he unscrewed the drain screen and immediately saw the problem. It was a drain catch that shouldn't have been there. He removed it and the water went down right away. I'm thankful he kept at it so now I don't have to worry about water in the basement anymore. I will go to them for any home issues from this point on!
We lost our hot water heater around noon. I called Dave, after finding CM on yelp and they were here by 6pm. Very professional, friendly, and oh so helpful!!! Even agreed to do the warranty work on the hot water heater having never worked with our insurance before. We will keep CM on our call list.
My mom's heat went out the day before the weather temp dropped to 11 below. They were there in less than two hours. Worked all day. Jay (not sure if I got name right) . He was the lead both days. He was very polite and patient and went to the trouble showing mom how to use new thermostat. Jay and Vince get my highest recommendation and I will request them in future .
Chase H.
02/05/2022 12:00:00 SA
Pete and Jay were awesome! They helped with a water heater malfunctioning... they tested everything and gave me options for both repair and replacement. I ended up going the replacement route due to the water heater being 17 years old. Pete and Jay were able to install the new water heater the next day first thing in the AM and all under 90 min. Definitely recommend!
Shelly M.
11/05/2021 12:00:00 SA
We discovered our water heater was leaking in the morning. I looked for companies with solid reviews and decided to give this company a call for an estimate. They offered the best warranty in town and they were able to come out same day to replace our hot water heater - and actually got here 2 hours earlier than planned! Alyssa was very helpful, and Pete and Jay were professional, polite, and efficient throughout the install. It's never any fun to have to pay for this stuff, but Colorado Comfort Heroes made the process painless.
Brian B.
10/11/2021 12:00:00 SA
our heater and water heater went out over the weekend. These guys came in on Weds of that week, and replaced the water heater, and fixed the heater, all while providing us with a number of viable options to help us decide how much we needed to spend. The guys were knowledgeable, well spoken, polite and took care of everything effectively, in just one day.
Specifically I want to shout out to Pete, Chance, Jay and Dom for their excellent work. The new tankless system is beautiful!
Really great team. They've made time to help us out on a few emergency calls and always do great work. They're timely, professional, and courteous.
Kathy B.
07/06/2020 12:00:00 SA
I have been so impressed with Matt. I have an older AC unit and it has gone out a few times over the last 2 summers. Matt responds so quickly and always fits me in even if he has to come after hours. He guarantees his work and checks in afterwards to make sure everything is still working well. His prices are extremely affordable. He is honest and reliable and someone I highly, highly recommend.
Joe L.
03/09/2021 12:00:00 SA
Had them come to install a new water heater. Took about 80 minutes for them to get the old one out and put the new one in. All new connecting piping was really well done. Super happy with the quality of work and the price.
R G.
10/08/2020 12:00:00 SA
Fabulous service!!!! After requesting a quote, we were contacted within an hour, scheduled an appointment and met with David to discuss our needs and concerns.
He handled all our questions without hesitation, offered a competitive quote and performed the work the same day.
He and his personnel were very friendly, knowledgeable and thorough.
We give this company our HIGHEST recommendation!!!!!
Daniel N.
05/02/2017 12:00:00 SA
Great job guys, would definitely recommend them. They were professional courteous and knew there stuff. Had them replace a water heater stayed right were they quoted me and did a clean job.
Joseph Y.
11/07/2016 12:00:00 SA
I have worked with several HVAC contractors since the lightning strike at my house. My only regret is not calling them sooner. So far, these two gentlemen are the best I have dealt with. David and Norman are prompt and we're done with my fireplace repair in under an hour. Not only are they reasonably priced, but they are reasonable with working around my schedule, not just their own.
I know now that if I ever need any maintenance related to heating, cooling, electrical, or plumbing, I'll be calling these two guys for all of my maintenance needs! Thanks guys! :)
Bobby S.
04/03/2017 12:00:00 SA
These guys (David and Norman) were amazing. Service was fast and efficient. They were never pushy and explained every step of their process to us. Their dealings with us were polite and respectful. They showed us the back of our old water heater after it was pulled out and the seam was bursting! We could've had a major explosion in our basement. Cost was reasonable too. We highly recommend this company.
FANTASTIC! Highly recommended! They installed a sink/dishwasher and associated plumbing and ran a new water line for a refrigerator ice maker. Came when they said they would, worked efficiently, beautiful installation, and cleaned up! Reasonably priced! Comprehensive Maintenance Solutions is now our go to company for plumbing, heating & air conditioning in the Colorado Springs area. Thanks, guys, for a job well done!
Update: AC went out over Memorial Day weekend. They came out the next day, quick, efficient diagnosis then came back the following morning with the parts and completed the repair. Very reasonable cost....valuing the responsiveness it's extremely reasonable cost. Excellent work...my only call for HVAC service now.
Previous review:
Called Comprehensive for an AC check up on my home. These professionals were able to fit me in for an appointment on short notice around my out of town work schedule. They were timely communicating, were prompt at the appointment time and very considerate keeping my home clean. Despite a torrential downpour they did a thorough check my my system (as I watched from my window warm and dry!). They gave me a complete summary of its status. I was very impressed that they told me of cost conscious ways to maintain my system without trying to sell me a repair that wasn't needed yet. Comprehensive is now my first and only call for service! I am beyond impressed....and it takes a lot to impress me. Thank you Comprehensive.
Jason
Extremely courteous and efficient! I discovered my furnace was leaking at about 1pm. I had called another company who said they could fit me in next week. I called CMSolutions, and they had a team here at the end of day! I was very relieved since I did not want to go without heat during an overnight freeze down to 18 degrees! The guys that came were very nice and patient. They didn't seem to mind at all that they had to add another job to the end of their day. Will definitely keep using this company in the future!
Karen L.
01/10/2019 12:00:00 SA
They were able to see me the day after I called and during a small window of time I had available.
The two gentlemen who came out were, professional, polite, and quick with their task.
Will use them again.
Thankful for their help in our home, very professional, very detailed in their work. Fully recommend.
C L.
06/12/2021 12:00:00 SA
I scheduled an appointment for a leaky pipe under my deck. I was told a job went longer than they had anticipated so I rescheduled my appointment for the next day. The guys did get here and were able to locate the source of the leak and repair it. They were always in communication with me as to when they would be able to make it to my home and were very professional. I will definitely use them again.
What a great experience I had with CMS! My furnace quit working on the day of our first freeze & snow last week and Matt came out quickly. He was able to fix the problem right away. I had Matt come back for a furnace tune-up & inspection this week before winter sets in. Very fair pricing! I am so thankful I found CMS (and Matt!) and will be using them for future maintenance or if any further issues should come up.
Fantastic service! My heater stopped working so called Comprehensive Maintenance Services early in the morning and got same day service. Matt was right on time with scheduled appointment. He was very polite and got right to business. He advised me of the problem about 20 minutes after arriving. The cost for repair was less than I expected, so needless to say, I was very happy. Overall, outstanding on all points: price, customer service, timeliness, and service quality. Highly recommended.
Sean W.
03/03/2019 12:00:00 SA
Integrity. The veterans of comprehensive maintenance Solutions learned integrity through their service in the Air Force and they continue to live that same way in civilian life. Matt came to our house on a Sunday emergency call when our furnace stopped working and the outside temperature was just 5°. He got us up and running within 20 minutes and charged what I thought was a fairly reasonable rate for an emergency call. Matt phoned me about an hour later and let me know that he accidentally overcharged me and wanted to make sure that I got refunded the extra amount. There was no way I would ever have known that I was overcharged. I am so impressed with this company and will continue to use them whenever I have any HVAC needs. Responsive, less expensive than I expected, and they did a quality job.
Where do I begin? Dave and Norm went above and beyond expectations for us. Our water heater broke on a Saturday morning. Dave said the earliest they could be to our house was Sunday morning. They called and texted us Sunday morning at 9:00am. After we realized we had a high efficiency water heater they called one of their suppliers in the area to open their shop so they could get the correct one. The person never returned their call. They called another supplier in Denver, who said he could open his shop for them. They drove all the way to Denver to pick up the correct water heater! A lot of repair companies either aren't open on weekends or charge a large sum for weekend visits. They got back to our house and installed the water heater. For some reason the CO2 sensor wasn't working so they found out Home Depot sold it. They went and picked up a new sensor. After everything was said and done their Sunday started at 9:00 and didn't end until 7:30! They apologized several times for taking so long but we apologized for it being so cumbersome. They were professional, courteous and polite. They also offer a 10% military discount. We now have hot water! They also do electrical and HVAC repairs besides water heater repairs. We will definitely be using them again for next spring for our furnace and water heater maintenance.
These guys are fabulous. I have used them twice. First time our garbage disposal quit working. I called and got a real, live person. They had just had a cancellation and drove over directly from where they were when I called. They picked up a replacement on the way and in half an hour I had a working disposal.
The second time they cleaned my furnace and air conditioning system. No dirt tracked anywhere, everything looking almost new when they were done.
Great attitude, highly skilled, not looking to upsell. First time a person cleaning my furnace didn't try and lock in my business with a maintenance plan. The simple locked in my business by doing an outstanding job.
The igniter switch on our gas furnace stopped working on Christmas Eve 2017. I called Comprehensive Maintenance Solutions. They returned my call and stated they would be out between 8:00 and 10:00 a.m. They showed up to our house at 8:30 a.m. They stated that it was the igniter switch that was broken and had that particular switch in their van. They were prompt, professional and courteous. They saved us from freezing on Christmas Eve and Christmas. I recommend Comprehensive Maintenance Solutions for any heating or cooling issue.
I requested a quote from CMSolutions after my dishwasher quit draining. They were fast to respond, and I especially appreciated the fact that this company is veteran owned. Everyone I encountered was extremely courteous. After the quote, I was advised that my dishwasher pump was faulty and that I would need to buy a new dishwasher, but that they could not fix the appliance itself. I bought the new one and had it installed, but then encountered the same issue with it not draining. I was pretty frustrated, so I called CMSolutions back and asked that they come back out, since it wasn't the appliance. They came out that same day, and fixed the issue. Even though I was frustrated with the whole experience, I'm impressed with the company and will 1000% call them in the future. Thanks guys!
Marcie R.
01/05/2017 12:00:00 SA
David responded to my Yelp request for quote quickly. While he wasn't the cheapest service call(definitely not the most expensive), they had good reviews and it includes a cleaning.
David also gave me a 30 time frame. So awesome to not have a 4-6 hour window. David and Norm cleaned my furnace and replaced a needed flame sensor. They explained to me what they were doing and how the damaged parts were affecting my furnace.
Also, it was 3* day and David made sure my house wasn't freezing before making the appointment for later that day.
Professional and thorough. Excellent service, thank you.
Called these guys this morning because furnace was not working properly. Guys were here within 15 minutes. Tested furnace and did a minor adjustment. Did not charge me for coming out. CALL them if you need help.. HONEST!
Jonathan H.
05/11/2019 12:00:00 SA
The people that work here are great, very nice, and the cost was less than estimated!!
They fixed a dripping pipe in our mechanical room, inspected to ensure no other problems, and we're super accommodating with my work schedule. Oh, and they did a very good job of cleaning up debris from the job.
Excellent work. We will be using them in the future!
We realized at 2AM that our heat wasn't working anymore. I sent a message through their site, at 6:45AM they responded and asked if 8-10AM was going to work for us. At 8:40AM they called and let us know they're 10 minutes away. They identified the issue we were having, showed us EVERYTHING they were doing, explained what each part was, and were very professional. It is obvious that this company is all about the customer, rather than trying to cut corner or do repairs that aren't needed. We will definitely be using them for all of our AC and furnace needs in our house. They even drained our hot water heater while they were waiting around. Who does that?!
Thank you so much Jay and Pete for taking the time to show us everything about the system. I wish every service company out there had a Jay and Pete...
Sarah O.
03/09/2022 12:00:00 SA
Jay was super helpful, friendly, and professional. He explained the issues for me and did a very nice job cleaning up when he was done. He said he and/or a coworker would come back out ASAP if the issue was not resolved. That was not needed as he did resolve the issue.
Alyssa, the receptionist, was also very helpful and professional. She was my point of contact on my service day and did a great job coordinating everything.
David and his brother were able to help me out with installation of a garbage disposal after my old one kicked the bucket. David was super responsive to my inquiries and was reasonable in regards to his quote. He and his brother were very pleasant and I'm pleased with the job that they did for me on such short notice.
Pete was my serviceman. He was great. He came out the same morning I called. My heater wasn't working properly and it was cold...so I really wanted someone to come out soon. After trouble shooting several things, based on my description of what was going wrong, he pinpointed the problem, just needed to change the filter...(we had just changed it 2 months ago and it didn't really appear that dirty to me). But, once the filter was changed everything worked again...warm air flowing continuously. He let me know the kind of filters that work best out here (MERV rating of 8, rather than the 10 I had) and told me to change it monthly. He also took the time to educate me on my unit, as I didn't purchase it, I was a new homeowner. Being new to the home and to CO, I appreciated all of the information. I would definitely use Colorado Comfort Heroes again and recommend. Love that they are veteran owned, that is something that I always look for.
Similar Items
