Best Water Heater Repair in Colorado Springs CO

I called AZ Maintenance because I was having issues with my shower randomly turning on. Franklin answered right away and it was after hours. I explained my issue and he was beyond helpful and honestly and explained to me I could actually do it myself!! He even sent me a picture of the part I would need to buy. I was blown away by his honesty and how helpful he was. I technically did not hire this company but I absolutely would in a heartbeat!! It was a very stressful situation but he had me laughing by the end of the conversation!  If you want an honest company call them!!!

I've had John do two plumbing repairs in my condo (circa 1974) and installed water valves so I didn't have to trouble the HOA to turn off the water.  John did fantastic jobs with the repairs and, he and his team did an amazing job with the valves.  The condo complex has older plumbing and John never gets passed by that; I've given the company information to several other friends in our complex.  

He and his team are professional, prompt, and reasonable.

I was referred to Bill's Plumbing by another Plumber who didn't have the right equipment to unclog the main sewer line from my crawl space. From the beginning it did not go well. I called right away and left a voicemail explaining the problem and that I shouldn't use water because sewage was spilling in the crawl space under my home. I'd asked for service that day or the next day, which is what the other Plumber had said to ask for. After a couple of hours when no one had called, I called back and it went to voicemail again. After another hour I called back and finally got through. The receptionist sounded quite uninterested in anything, to include her job or concern for the customer. She told me the earliest someone could come was 2 days later. On the day of my appointment, Mike came and said he'd have to come back with an assistant to help. He told me to have a restoration place come and clean the sewage and gave me another referral. I specifically asked if I should have them come to clean after he was done with the main line, he said it would be best to have them come on that day to get it done before he came back the next day. I called Executive Pro, they were great and came out the same day. The next day Mike and another man came back, I was at work, so they were able to do their work without me there and call me to pay over the phone when they were done. Mike called and told me that I'd need to have the restoration company come back because more sewage had spilled while the unclogged it. I was floored and reminded him of our conversation the day before. He didn't really care, plus there nothing I could do at that point. To top things off, when I got home, they didn't bother to clean my floor after themselves. They'd tracked mud or who knows what from the crawl space on my floors. I've never had a professional company leave my home dirty from their mess. I'll NEVER use or refer this company to anyone. I also told the Plumber who referred me to them so hopefully he won't refer them either. I added a photo online also to show my floor, it was nasty...

As a team of realtors here in Colorado Springs we are very selective with the contractors we choose to work with, especially since who we choose to work with will ultimately reflect back on our business. The team at Caliber Services have been our preferred HVAC contractors for over a year now. We could not be more impressed with the level of professionalism, work ethic and quality that they provide. From the time you schedule to getting the invoice paid they are the best! Our entire team uses Caliber Services to do work in their own homes. We know that when we refer a client to Caliber they will go above and beyond to help them out. If you aren't using their services yet you are missing out on the best that Colorado Springs has to offer. Thank You Caliber for all you do!

I was so impressed with Jorge from A + Sewer and Drain.  Very professional and didn't over charge or recommend things I didn't need.  Came to my house and installed a sump pump at a very reasonable price.  Most of the companies who came to my house charged so much more.   They even will match a competitor's price if you happen to find someone who will do the project cheaper (if it's reasonable). Communication was immediate. Will accept credit cards.

Stephen was quick and efficient and did a professional job when replacing a cracked y-pipe in the ceiling and a p-trap under a sink. He even gave me a discount off the typical price. Nice guy!

Pat, the owner, was great. He was responsive, honest, competent, respectful and fast. His pricing was very fair. I will recommend him to everyone I know. He was also just a good guy!

Responsive. Professional. Courteous. Fair. Reasonable. Helpful. Good communication. Highly recommend! Thank you!

Installed gas line & shower handle. Good people, good quality. The best option for projects great and small.  

Might refer you elsewhere sometimes, they are busy!

Great work! Very friendly. Great prices. Speedy turnaround.

I would definitely hire him again!

Wonderful and insightful service yesterday up in the Black Forest. Very nice men and very informative and quick service. Thank You Talmich!

Zero stars (I had to give it one star in order to post this review). We scheduled an appointment with Mission Plumbing & Heating for a small repair job under the sink in order to prepare for a new dishwasher.  My wife left work early just to be home in time to meet the plumber on schedule. He never showed up!  My wife tried calling him five times, leaving several messages, but never received a call back. Is this considered professional behavior?  We finally reached another plumber and were able to get the job scheduled.  Bottom line: if you want to be stood up even on a scheduled job, then take a risk on Mission Plumbing. Otherwise, avoid this company at all costs.  I wouldn't be disappointed to see this guy go out of business. You need to take care of customers if you expect to succeed.

These people are completely incompetent and could care less about customer service wasted an entire day of my time by not paying attention to my request

Don't even bother with this company. Piss poor service, hard to get a hold of and will try to unauthorized stuff behind you and your home insurance's back!

These people went and claimed that they came out and inspected our water heater then went ahead to order parts without the insurance's approval. We informed the insurance that they did NOT come to the house and informed them that they told us that the water heater and parts aren't covered by the home insuranc. I called the home insurance and they had to call them. Lo and behold they were only going to replace the water heater.

They installed the water heater and did NOT put on the front panel to the water heater. So there are wires all exposed. They didn't even clean up the water mess either left behind after removing the old heater.

Now just to have them come back to put on the panel, they can't be reached by me nor the home insurance incompetency at its finest. Why are you in business?

Do NOT use this company unless you want to be ripped  off!!! They charge set fees (not hourly rate for time), yet they won't tell you those prices over the phone. Since I didn't want to waste the $69 trip fee, I pushed for a ballpark figure for installing my new kitchen sink, disposal, faucet and hot water dispenser (all equipment I already had) and was told my job would be $500 max. The tech, Kevin, was very nice and professional, but his quote was $1,230. For a job he estimated would take about 3 hours...that's $400+/hour!  I said no way and he said he'd call the office to see what he could do. He went out to his truck, then decreased it to $820. That's  still $270+/hr.  Of course, I declined.... but still had to pay the $69 trip fee for nothing. Don't waste your time or money with B&L!

UPDATE: I called Olson Plumbing and Heating and they did a fabulous job. They charge $95/hour. It took 5 hours, so the cost was less than half of what B&L wanted to charge me!!    B&L's  response below is a bunch of fluff that tries to mask the real issue... their set 'all inclusive' prices are so inflated, you will end up paying double (or more!) of what a $95/hour plumber will charge you. I feel bad for people who have a leak or urgent plumbing issue, call B&L and then because they are desperate and a tech is in their home, they agree to the outrageous pricing. Save your money and call Olson or another reputable plumber that will be honest about an hourly rate. Don't fall for we'll do it for a set price, no matter how long it takes... because they definitely know about how long it will take and they are charging you an obscene hourly  rate.