B P R Service

No show on appointed time. Left a message and they returned claiming to know nothing appointment. Have a clear message conversation through Yelp arranging appointment.
If this is how they treat prospective customers, no point doing business with them.

I wish I had called BPR first!
I'm so pleased with this company's service and professionalism.
I've had an issue with my upstairs tub leaking behind the wall and flooding the room below.  Two other companies weren't able to get to the root of the problem, but BPR not only found and fixed this problem, but also discovered that my toilet hadn't been sealed properly from its installation a year ago by a different company, so he fixed that too.
The second best part (second to the problem being fixed) is that it cost 1/4 the price the last company quoted me.
I'm no dummy, and although I know plumbers generally aren't cheap, I knew that the last company was trying to take advantage of the situation.
I will be recommending BPR to everyone and am keeping their card on the fridge for any future plumbing problems!

I own a townhouse that had some water leakage issues and Stephen responded quickly with reasonable price ! As a single woman who came from another country, it is always scary to deal with this kind of service but he made it so easy and clear.  He is personable and down to earth business guy.  I ended up calling him for my toilet, my kitchen sink and all the other plumbing issues since then. I am glad I have a plumber that I can trust !!! He cleaned up after his work and all :)

Stephen is awesome.  My go-to guy.  Have used him on three different projects (swamp cooler line burst, water pressure issue, replacing a water line/vacuum seal).  Quick responses, never tries to upsell, easy to work with.  Not the cheapest, but you get what you pay for.

What more can you ask for than a reliable plumber?

Stephen came out and accessed several plumbing issues at our rental property and made the repairs same day without issue.  We had a couple of clogged sinks and a leaking water supply.  He also didn't rape us on price!

We had a very nice experience with BPR. We had several items we needed addressed and were happy with the results for all of the projects. This is definitely who we will use for future plumbing needs.

Sunday evening catastrophe struck when we realized that a pipe had burst in our basement guest bedroom flooding our wet bar and guest room. Between the shuffle of 20 different calls and companies with a bunch of quotes we were overwhelmed. 2 companies quoted us $800-1,100 to replace the piping and get everything fixed. This is out of pocket not including our deductible to insurance and whatever other out of pocket costs.

BPR responded immediate Monday morning and got here within 2 hours. Not only that but they did the repair for 1/3 of the price that other companies quoted me. Honestly can't thank them enough for the fast repair and fantastic communication.

Fabulous service. Came out same day. Double checked everything 2nd time I used them a definate A+

Stephen at BPR Services was fast to respond, arrived when he said he would, and got the issues handled.

Very professional and respectful.

We had a late Friday night crisis with our kitchen sink. Flooding because of the backed up pipe. I tried to reach at least 10 different plumbers and Steven was the only one who actually responded and was quick to come out first thing Saturday AM. He ended up clearing out multiple sinks and tubs that have desperately needed to be snaked out for years. Hard-working and polite. Professional and fair pricing. I would highly recommend

Quick and responsive, but even better integrity. We started hearing a drip in our ceiling after taking a shower, so called BPR to fix the drain in our master shower. Stephen was reluctant to cut into our ceiling since there was no signs yet of the leak in the ceiling. I was sure there was a leak and insisted he investigate. He relented, cut a small 4x4 hole and he was 100% correct--no leak, no water whatsoever. Not sure what the sound we were hearing was, but he was right. No need for any plumbing work on this visit, but his judgment was spot-on.  He is now on my short-list of trustworthy plumbers.

BPR was amazing!!!  We had a flood in our home from a pipe that burst in our basement.    They came out within the hour on a Sunday to help us in our emergency.   The work they did was exceptional.   They had to return the next day to fix the rest of the project and he was extremely responsive and caring.   Great company and will definitely use them again!!!!  Great find !

Looks like good work, however I should have got a definite price before he showed. I'm fine with the material cost: $100 for Moen disposer and  $330 for a good faucet from Rampart Supply.  Labor was the shock: $200 for disposer replacement / install and $275 for faucet replacement / install and replacing the drain flange so they would match. Stephen was at the house less than two hours.

They have a 15% coupon on their website but he would not honor it saying it was old... there was no expiration on the coupon!  He did provide a 10% discount in it's place.

Finally, and this was weird, I had 4 sink flanges on hand.  He used a metal InSinkErator on the disposer side and a polymer Elkay on the drain side... I hope they don't look different in a few months.  The Moen disposer came with a stainless steel flange, he took that with him. Now I can't find one of the Elkay polymer flanges (about $40). He said he did not take it.

Overall, happy to have a nicer setup, but I would not recommend to a friend, or really anyone, unless you have it all in writing before you decide to hire.

They reached out immediately, we're able to come the day of, and we're very professional. Highly recommended!

These guys are awesome! They helped us replace our water pressure valve. They gave us a very reasonable estimate and after the job was done charged us less than the estimate. Super friendly and very helpful. I would recommend them to anyone with any plumbing needs.

They were very responsive and came out right away. Very good customer service and very personable. I would highly recommend them
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Steven did an amazing job! Everything was expedient; from scheduling to the repair. He effectively communicated the issue and results after repair. Definitely will use this service again. Thank you Steven!

Stephen at BPR Service LLC, was very responsive to my initial call. I wanted to upgrade my sink from a double bowl to a single bowl and replace the faucet and garbage disposal as well. On the day of the installation,  Stephen call me asking if it would be OK to come earlier than he had promised.  He is very professional, respectful and very knowledgeable. His work is very organized and coordinated. The whole plumbing assembly need to be redone and Stephen did it efficiently and even save me some extra space under the sink. I highly recommend him for your plumbing needs.

Our outdoor faucet wouldn't turn off after my husband tried to fix it. Stephen did have to make a hole in the ceiling of our basement but it is small and fixable. He was friendly, courteous, prompt  and knowledgeable. He made good suggestions. We were pleasantly surprised about his reasonable rates . I would definitely call him again in the future.

I'm not one to write reviews, but I do rely very heavily on them.  However, it is appropriate for me to write this review.  I noticed a leak that ended up coming from my toilet.  I reached out to Stephen/BPR at 7:00 PM on a Thursday night.  Stephen answered my call and was at my house in less than an hour.  He fixed the problem, educated me on what caused it and I was able to get a full night of sleep without having to worry/deal with the leak.  I can't thank him enough and would recommend him to anyone who needs help.

Quick service and good pricing for what the damage was. Hot water pipe in our ceiling busted and needed to be replaced.  He needed to tear the ceiling which caused wet insulation to drop.  After replacing the piping he left without cleaning his mess. This is the reason for my low review.

Stephen of BPR was the fourth repairman I had to come look at my dishwasher.  Water was pouring out of my Air Gap in to the sink.  He took a look and said he had to replace the garbage disposal (it was 20 years old) and set up things different to get rid of the Air gap completely.   He gave me a price and he went out to get the supplies he needed.  He was back in 30 minutes and started working.  When he was done he showed me what he did and said this is how it should have been done to begin with.   I realized the other 3 repairman just put band-aids on the problem and never really fixed the root of the problem.  The charge was the same as the other 3 repair shops and the problem always came back.  Now I feel the whole problem is solved.  I would use BPR again and recommend them.

We called Stephen on a Sunday at around 2:15 PM with a water leak.  He showed up within the hour and was DONE with the repair within 30 minutes after that!

Highly recommend and will use again!
Already planning our next job with BPR Services LLC and Stephen

Mike Weber
HAPPY BPR customer

Stephen did an excellent job repairing previous plumbing disasters.  He was very knowledgeable and professional and I would definitely recommend him for Any project.  He is the best!

Stephen Wright came to remedy a leaking sink and poorly installed plumbing.
Stephen was great.
Responded to my email for a quote within 15 minutes.
He arrived at the condo about an hour later and fixed everything perfectly.
He is very professional and we will contact him if any other appliance needs work.

Stephen does a quick and efficient job, he guarantees his work for a year which I think is awesome. He also gave me a great price, now I can finally put my long tangled hose and sprinkler away for good, I would definitely recommend him. I even got advice on how to turn my sprinkler system back on and said to call him when the time gets closer, which I thought was very kind of him, I must have looked clueless. Oh yeah he also found a problem with my sprinkler system that has now been resolved and my sprinklers are running, thankfully!

Had Stephen come out and run a new water line for a pot filler (above the stove).  He got this done within five hours and then came back when the tile was installed to install the new faucet.  All of the work he completed in a relatively short time, he works quickly and efficiently, and during the work he noticed a pipe that was about to come off attached to the main water line in my utility room.  He repaired that and installed new piping and braced it in place thankfully he was there to fix it.  He showed me the pipe and the situation before he repaired it and it was a legit situation, not like other professionals that I've worked with that try to take advantage of someone.  He's honest and he'll give you pricing up front, I admit he's not the least expensive plumber out there, but he's damn good and he always fixes it right the first time and warranties his work.  Pay a little more and get it done WRIGHT!!!! Thanks again!!!!!

Stephen is THE MAN! An overnight plumbing emergency that needed attention ASAP the following morning ... Stephen delivered. Responsive and professional, Stephen assessed the situation quickly and resolved the issue in no time!  I highly recommend Stephen and his company. Do not waste your time, or your money, calling other plumbers.

Stephen came out to our place quickly to make a repair.  He was on time, friendly and his prices were fair.  Thank you!

BPR plumbing was recommended to me and I am so glad I called.  I had new countertops and sink installed. I needed the plumbing changed under my sink, with new faucet and garbage disposal.   Stephen is extremely knowledgeable, courteous and efficient.   Give him a call, you'll appreciate the quality service he provides.

I had a great experience with BPR - the kind you just have to share with others. I called to have a leaky faucet repaired (or replaced) and also to have a look at a toilet that was leaking. He took one look at the faucet, tightened it with a wrench after removing some tape we had put on, and it was good as new. He could've replaced it and charged me for that, but he just dealt with it and moved on to the second project I'd asked him to do. He instantly earned my trust. He was on time and easy to work with. I love that kind of integrity. Highly recommend.

Stephen was quick and efficient and did a professional job when replacing a cracked y-pipe in the ceiling and a p-trap under a sink. He even gave me a discount off the typical price. Nice guy!

My water heater started leaking on Sunday evening.  I called the number expecting to leave a VM but he actually answered!  The next day he came and diagnosed the problem and installed the new water heater and removed the old one.  Not only that my neighbor had an unrelated issue that needed someone to snake out her drain and he went ahead and took care of that too.  I'll be using BPR for all my needs from now on!

Steve was able to come out the very next morning from when I called. He called when he was on his way and was prompt at arrival. He showed up with his own booties for his shoes (which so many don't do and I usually provide them myself to vendors). Steve came out for water hammer and replaced the pressure valve (PRV) effectively and efficiently and with a one year warranty! Was very impressed overall and will definitely use them again and recommend to neighbors and friends.

I have a new plumber!! Stephen is professional, knowledgeable, efficient and communicative! Found leaks, went to Rampart, replaced toilet, works great, guarantee for 1year, all for very reasonable fee! Whole heartedly recommend! Found out later my neighbor used his services also. He has a good rep! He is customer oriented!

Everything I could ask for. Solid, professional work and outcome. Give them a try. Steven and Charlie made fast work of a has line install, cleaned up afterwards.

We needed some parts replaced on our hot water heater. We contacted many contractors before finding Stephen most want to charge 75 - 100 just to come and tell you what is wrong but not how much it will cost and they will only forgive that service call if you use them it feels like a trap. He was much more reasonably priced and willing to come over quickly. Thank you for being fast and honest.

Outstanding Plumbing Service from Stephen Wright! He answered my call right away and came the same day, AND  he arrived when said he would!
He diagnosed and fixed my water heater quickly. Plus he patiently answered my zillion questions.
I will be using him in the future and am telling all my family and friends that I finally have found a reliable, trustworthy plumber!

Discovered a small leak in our basement coming from the supply line and needed a plumber that day. Called BPR and got same day service. Very fast and explained what the issue was after it was fixed.

It's nice to have a plumber you can rely on when something happens.

We had a leak from the upstairs tub and Stephen was able to come out within a day or two (it wasn't emergent). He initially thought it was the drain, so he secured that and we were good to go.

We went to use the tub the next night and it was still leaking and noticeably worse(there was a hole cut to see what the issue was initially so the water came out fast and more noticeable). Stephen was able to come out the same day at the end of his scheduled day and take care of the issue. He ended up finding the true root of the problem and we haven't had issues since. His work even came with a 1 year guarantee.

Be sure to get pricing UPFRONT.  Pricing was outrageous. Costs were double what I should have paid.
Work appears to be done well but also wasn't any difficult work.  Had Stephen out to replace faulty W/D hook-ups and replace a toilet flange. Also, I'd recently realized a bathroom sink was missing the shut-off valve handles. Thought it would be a good idea to have the handles put on the shut off valves so added that work. The job cost  much more than I've paid in the past for the same work. Of most concern  was being charged $460 to have the shut-off valve handles added to that one bathroom sink, and the  hose lines were not even replaced. That's $230/shut-off handle.  When I questioned his pricing, I was told it was due to cost of the part. These parts are not expensive, they actually cost around $10 to $15 dollars. I've had the entire shut-off valves and hoses replaced at my San Diego house and cost me  1/3 what this company charged. Can't help but wonder what I would have been charged if I'd asked up front what his cost would be to add the shut-off valve handles. Wish I'd done my due diligence as I normally do. Have confirmed I was way overcharged. Work appears to be done well, but there are many good plumbers that would not come close to charging $460 for shut-off handles to one sink.

We recently purchased an older home that has quite a few little bumps and bruises we keep discovering, and Stephen was super quick to respond and help us out. We ended up fixing the original issue ourselves but we still needed his help so he came out first thing the next day. Really nice guy, very professional, worked quickly, he also guarantees his work. We plan on renovating our utility room and there's quite a bit of plumbing we need to re-do and we are definitely going to have him come back out and do it. Thanks again Stephen!

Stephen was awesome, he's fast and friendly. While he was here, we talked about a future bathroom project and  will definitely be doing more work with him in the future. I will also be using his electrician contact for work, as I know they will provide the same amazing quality of work.

Thanks again!

Super quick and knowledgeable.  Although, on the pricier side for plumbing.  Replacing a simple cartridge was $250, and then removing the tub spout from a tub was another $250.  Although the tech was very quick.  I would hire them again, but due to the high prices, only in the event I can't get something working myself.

Fast and amazing customer service! I called them today and told them about my sewage overflow. They got there with in 3 hours and fixed it!

Stephen showed up on time to the appointment and had rubber gloves on and protective booties on already. He addressed all my questions and gave me a few contacts and names of people to help fix my shower for leaks in the tile and grout. Always willing to answer any questions I have about other plumbing needs.

Never got to use the service. Initially had scheduled a time to come visit and even approved an earlier time if it became convenient to the tech; however, they never showed up due to a hectic schedule. No communication to try and reschedule until asked about the scheduled service appointment. Communication would have been great to mitigate missing work or completing other needs. After inquiring about attempting another visit, I was then told that there would be a trip charge. Well I passed on that fee and the request to provide service because I'd hate to pay for a service appointment and get a no show.

I highly recommend Stephen Write. He was fantastic!!!! My rental house water heater went out yesterday and he was on it. My tenant didn't have to go without water. He checked the system out and was able to fix it on the spot. He gave me options to choose from. Nice to finally find someone who is a hard worker.
Thank you so much!!!!!

Excellent fast and friendly service.  Stephen came to give me a quote. He had all of the prices laid out and stuck to that price. He began work immediately and was done within 2 hours. I highly recommend BPR!

Don't. My experience started off well. Paid him, he cut an access square in my wall, he replaced lines, and done. However, soon realized my cold water washing capability vanished.
Contacted him. He advised me to fix/ check my hoses or my washer was suddenly defective. Wait, why did I hire you? See attached photo.
Fast forward... I fixed it today. He reversed connections and had the cold valve turned off.
Might as well hire me instead..
Earned a two star because the initial fix and communication was good. Could have been a five if he had followed through.

He came out when agreed upon and I was only expecting him to conduct an estimate.  He fixed both issues within two hours and the jobs that I needed done came in much less expensive than I had expected.  There is a 1yr warranty on his work but both jobs seem to be done very well so I don't expect to need to call him back.  But, I will definitely call them again for any other plumbing issues!

Steven arrived on time and was friendly and competent. He was able to take care of my handful of issues from reconnecting a utility sink to snaking a tub drain to correcting a faucet that had been installed backwards. His worked cleanly and the price was more than fair.  

Steven also put up with my intimidatingly large, though friendly, dog who doesn't understand personal space.

I would highly recommend BPR Service for your plumbing needs.

I called Stephen on a Friday morning, after calling about 10 other numbers with either a no answer or a no availability. Stephen answered and arrived at our house within the hour.Super friendly and genuine. Was straight forward and up front on cost and labor and there was no hidden charges. Work was super clean and very efficient. As a new home owner this was a relief. Definitely recommend Stephen and we will definitely be using him in the future.