Best Water Heater Repair in Colorado Springs CO

I called AZ Maintenance because I was having issues with my shower randomly turning on. Franklin answered right away and it was after hours. I explained my issue and he was beyond helpful and honestly and explained to me I could actually do it myself!! He even sent me a picture of the part I would need to buy. I was blown away by his honesty and how helpful he was. I technically did not hire this company but I absolutely would in a heartbeat!! It was a very stressful situation but he had me laughing by the end of the conversation!  If you want an honest company call them!!!

I've had John do two plumbing repairs in my condo (circa 1974) and installed water valves so I didn't have to trouble the HOA to turn off the water.  John did fantastic jobs with the repairs and, he and his team did an amazing job with the valves.  The condo complex has older plumbing and John never gets passed by that; I've given the company information to several other friends in our complex.  

He and his team are professional, prompt, and reasonable.

Called Bill's for a drain line blockage over the weekend and left a message.  Heard back from Amanda in the front office first thing on Monday. Devon called ahead of the appointment and arrived early. Had the right tools and know how to fix the issue quickly. Expected it to cost a fortune--I was shocked at how fair the price was. Will definitely call this business again.

We moved here after the big hail storm into a home that had immediate problems.  One of which was the non-working a/c unit. Everyone we called were either too busy to come for at least one week,  or didn't even bother to call me back. Jim, the owner of Caliber Services,  LLC stopped by at the end of his work day and had us up and running within 30 minutes! Fast, efficient,  friendly and reasonable.

It was uncomfortable working with Jorge for the following reasons:

- His scope of work indicates that you need to pay when the work is complete which is obviously very reasonable. However, he did part of the work, then threatened not to complete the rest of the work unless we paid for what was done thus far.

- He threatened to charge us incredibly high late fees if we didn't pay him for partial work. His scope of work explains nothing is due until work is complete.  

- While he was working on our hot water heater issue our sewer began to back up. We hired him to fix that as well. We paid him $250 to do it and then the first time our renters took a bath the the sewer backed up in a way that was even worse than before he did the work.

-We had to hire a another plumber to come on Sunday to fix the issue we hired Jorge to resolve. We asked for a refund as the work he did did not solve our problem and he refused to give it to us. He said he didn't guarantee the work.

- Jorge's demeanor at many times throughout the process was unprofessional and defensive.

Outstanding Plumbing Service from Stephen Wright! He answered my call right away and came the same day, AND  he arrived when said he would!
He diagnosed and fixed my water heater quickly. Plus he patiently answered my zillion questions.
I will be using him in the future and am telling all my family and friends that I finally have found a reliable, trustworthy plumber!

Pat, the owner, was great. He was responsive, honest, competent, respectful and fast. His pricing was very fair. I will recommend him to everyone I know. He was also just a good guy!

Responsive. Professional. Courteous. Fair. Reasonable. Helpful. Good communication. Highly recommend! Thank you!

Best Plumbing experience in town. Russ was so professional. We will only use them from here on out. And it's affordable compared to our last experiences.

Joey is awesome! I highly recommend The Plumbing Detective. He was prompt to responding to my messages, very reasonably priced, efficient with his work and he even was able to help me the next day. Everything I needed done on my list from inspection was done in 2 hours. He was on time and didn't give me a window of arrival, instead he told me the time and was there at it. Like I said, I highly recommend.

Wonderful and insightful service yesterday up in the Black Forest. Very nice men and very informative and quick service. Thank You Talmich!

Zero stars (I had to give it one star in order to post this review). We scheduled an appointment with Mission Plumbing & Heating for a small repair job under the sink in order to prepare for a new dishwasher.  My wife left work early just to be home in time to meet the plumber on schedule. He never showed up!  My wife tried calling him five times, leaving several messages, but never received a call back. Is this considered professional behavior?  We finally reached another plumber and were able to get the job scheduled.  Bottom line: if you want to be stood up even on a scheduled job, then take a risk on Mission Plumbing. Otherwise, avoid this company at all costs.  I wouldn't be disappointed to see this guy go out of business. You need to take care of customers if you expect to succeed.

I would not recommend this company!  I was not told in my initial phone call that I would be billed for point to point time, only that the hourly rate was $85/hr.  The plumber showed up around 9:00 am, left for an hour or so to get parts, and completed the job by 11:30.  He basically only worked for an hour, and I was billed for 3-1/2 hours of labor!  When I googled the travel time from their office to my house, it was 15 minutes of travel time.  I don't know where he went to get parts, but it doesn't seem right that I was charged for this time.  I will never use their services again, I definitely feel cheated!

Don't even bother with this company. Piss poor service, hard to get a hold of and will try to unauthorized stuff behind you and your home insurance's back!

These people went and claimed that they came out and inspected our water heater then went ahead to order parts without the insurance's approval. We informed the insurance that they did NOT come to the house and informed them that they told us that the water heater and parts aren't covered by the home insuranc. I called the home insurance and they had to call them. Lo and behold they were only going to replace the water heater.

They installed the water heater and did NOT put on the front panel to the water heater. So there are wires all exposed. They didn't even clean up the water mess either left behind after removing the old heater.

Now just to have them come back to put on the panel, they can't be reached by me nor the home insurance incompetency at its finest. Why are you in business?

Prompt and efficient service and friendly on the phone to set up appt. Technician called before arrival and showed up in time window. Diagnosed and fixed problem quickly. Pricing was exorbitant. $339 for 1  hour of work !! (No parts needed to compete the job). Surely there are other plumbing service companies in town that will offer a better value ...