Best Ductless A/C Services in Cleveland OH

My husband and I are so impressed! Would give them a 10/5 stars if we could. We just had ductless AC units installed. Everyone was extremely  professional, and very hard working. I would use them again for any heating, cooling, or plumbing issues. Highly recommend!

Our boiler was running continuously and then all of a sudden it shut off. Troy came to look. Said we needed a part and a clean. We were misquoted for the cleaning. At the diagnostic appointment , Troy said it would be around $90 and the next day it was like 200 and something. Two weeks after we had completed a $500+ repair the issue started back up again. I called back to see if he could come back and Josh (owner I assume) was very pleasant and said he could send someone back and he remembered the job but didn't confirm my address. I called him back within hours and text him to see if he could come sooner but I never heard back from him. A different company was able to come and diagnose the issue saying that a valve wasn't completely closed and that there was water going into the boiler which had to be drained which was the source of my issue. It cost us $150. Very dissatisfied.

Sal responded to my valid complaint by calling it fake
They added a permit processing fee to my bill after
the permit fee was clearly STATED in my estimate.
There are far too many dishonest vendors in the world today
and if you are tired of companies that don't honor their word,
do not use Sals Heating! Fake Review? I see why they insist on a credit card number BEFORE they start. I'm lowering my review to 0
from 1!

My hero! David jumped through hoops to come to our property with zero lead time after our other plumber failed to show up. We were on an impossible timeline before our inspection and he came over immediately to help. Very professional, we will use them for all of our property needs.

We are in the process of buying a house. The Air conditioner was noted to be faulty on general inspection. There was rust over the furnace, concerning about an ongoing or past leakage. Also the AC was running intermittently. The recommendation was to consult a qualified contractor. We made a big mistake by hiring Smylie One to inspect the HVAC system. Their technician who inspected the house said the control board was faulty (cost to replace - $671). Also, he mentioned that the H/E collector box was cracked (cost to replace- $1228). Thus overall cost to correct these problems would be $1900.
Based on their evaluation, we asked seller to pay for repairs.
The seller had the HVAC inspected by his own contractor, who said both the control board and H/E collector box were fine and did not need to be replaced.
Meanwhile, the seller still offered us $2000 to use for repairs if any needed which we accepted and signed the contract.
The next day though, a supervisor from Smylie One went to inspect the HVAC again, and he completely disagreed with his own techinician's evaluation. He now said that the AC coil and the drain pan are rusted and actively leaking and he would recommend the AC to be replaced based on the age and condition of the AC.
Based on the initial evaluation from their technician, we decided to take the $2000 for AC repairs. If we had known about the condition of the AC which came out in the second report (which completely contradicted with their own technician's initial report), we would have asked the seller to replace the AC.
Instead, now we have a complete contract and I need to bear the expenses to replace the AC before I move into the house, just because of the incompetence of Smylie One's technicians.
Knowing my distress and dissatisfaction from their work, Steve Smylie, the owner of the company called me, tried to make it sound like it wasn't their mistake and he tried to make a deal with me by providing me, what he made it sound like, a very good deal. He would install a basic Bryant AC for $4000, which he said was $2000 below their usual price.
Meanwhile, I contacted another HVAC agency who quoted me a straight price of $4000 for a new more expensive American Standard AC (without any sort of special deals)
All in all, I am extremely dissatisfied with Smylie One's service. I think their technician was extremely incompetent and failed to detect and report a simple leak from the AC coils (Even me, not an HVAC expert, could see the rust outside the HVAC unit and suspected a leak, but was then misled by the findings of their technician Mikhail Aronov)
Secondly, they charge extravagant amounts for their services, evident by the fact that they would charge $2000 more than other contractors for installing an AC with lower retail price.

I got ripped off big time! Almost $600 to replace a capacitor in my AC unit. The part is less than $100. I'll do it myself next time.

Installed a furnace and a/c unit a couple of weeks ago. Very professional and thorough to make sure the job was done correctly. I had a small issue related to their install, and they came back right away to rectify the problem....with no additional fees! Customer service is top notch and price is fair too. It is good to see someone still cares about customer service and wants to earn your business.