Best Emergency Services in Chesapeake VA

We just received excellent service from Kelvin after one of our tenants had a leaky kitchen faucet. He took care of our request the same day and was very professional. Because of Kelvin, we received this message from our tenant. Thanks for making us look good!

The best plumber on the peninsula. Very reasonable prices great customer service all around would recommend over and over again

Jason's an awesome guy and offers a fair price. Had him come and diagnose a leak in my house. Come to find out it was an HVAC issues. But he explained everything to me clearly so I was able to understand what was going on and also recommended an HVAC guy who came and resolved the issues. Jason was responsive and communicated with my the time he was available. Will definitely be contacting him again it I have any other issues.

Didn't use because they don't take credit cards or send a bill to pay.  It's a rental property so there's no one local to pay.  Seemed like a nice guy.

I wish that I could give them 10 stars; it is so nice to know that there are still companies out there that offer quality work for reasonable prices and have truly professional employees that will go above and beyond to give their customers outstanding service.

I purchased a house that was built in 1939 and discovered that the 3-prong outlets that had been installed were just replacements - the wiring had never been updated and they were not really grounded. Other outlets that I needed for appliances were still the 2-prong type; at the very least I needed get those switched out so that I could plug in my stove.

I called Conyers based on the reviews here and pictures of their work on FB. They were out the next day; Henry was on time, thorough and efficient in his inspection of the panel and the outlets.

Since NONE of the outlets were grounded, I decided to bite the bullet and have the house completely rewired; The price was competitive and Steve was readily available by phone (even outside of typical business hours) if I needed to speak with him. Henry was on site every day, overseeing the crew while they were working, and the entire team was very accommodating and respectful with regards to requests or questions I had.

Bonus: They cleaned up after themselves! (Many of you may be thinking - Well, yes, they're SUPPOSED to clean up after themselves... but I had some recent dealings with other contractors whose idea of cleaning up was, at best, a joke. These guys REALLY cleaned up after themselves.)

I am COMPLETELY satisfied with the work, have told everyone that I know about their company and work ethic and will definitely call them in the future for any electrical work that I need done.

I have had them come out twice to help me with A/C issues & maintenance & both times they were very courteous, professional, honest & helpful.  Signed up for the bi-annual plan even though there was no pressure placed on me to do so.  Ask for Tyre, he was great! :-)

Unethical. I'm only one review against a behemoth of a company but trust me, if they screw up in your house, they'll find a way not to take responsibility.

This is a reliable company. They are punctual, stand behind their work, and are professional. They're easy to work with, have reasonable pricing and provide multiple options for fixing issues.

We are very disappointed with this company's work. My husband, who is not a plumber, knew more about plumbing than the people who were sent to our home to do the work.  They crack a brand new commode upon installation. We are also still waiting for parts that did not pass our City's inspection to be replaced on the hot water tank that they installed! Find another company to do your plumbing!

I called Sean just to get some advice with a project i was doing, rather than calling for a job and he went out of his way to give me the information I needed and even sent me links to find where to purchase things I needed. A couple of plumbers i called just shoved me off but he was very kind, thoughtful and helpful, considering he wasn't making a dime off me. So guess who I will call next time I need a plumber...anyone who will go out of their way to help someone expecting nothing in return deserves my business. Thank you Sean!

I called A-1 at 9:00am after having a busted pipe in my bathroom, the water had to be shut down in our whole complex (12 different condos) the operator said a plumber would be out in 20 minutes. An hour later I got a call saying the plumber was in the tunnel and will be there shortly, The plumber finally got to my house at 10:55am. After 3 hours of being in the bathroom he leaves, comes back and tells us, I should have done a patch job because it would have been an in & out job less than an hour, but since I didn't I now don't have enough pipe and have to go back to the warehouse. (in Virginia Beach, I live in Newport News). I tried to call the office and was given excuse after excuse. The plumber left and went to the VB warehouse and then came back to my house the plumber was gone for more than hour, yet only ONE HOUR was taken off my bill. Our Home Owner Association told us they were to be billed, yet we receive a call from the office saying our HOA refused to pay. We paid the $675 bill and contacted our HOA the next morning and the HOA explained to the office they needed to review the bill before paying. Dealing with A-1 was a complete nightmare from having a plumber who could have done the job in an hour to making it a 6 hour job to the office being dishonest with us just to get paid right away. We will never deal with A-1 again!

UPDATE FROM MANAGER BELOW!!!

If I could go NO STARS I would, we called roto-rooter due to some backed up toilets.  They came out cleared out the lines, sent a camera guy out and then tried to tell us we need all new pipes (5K).  600$ later  they leave.   Not even a week later backed up again, this time water is flowing out of a clean out they FAILED TO PUT A PROPER CAP ON!  Then they put a new cap on after being called out again.  Then TWO DAYS after it happen again, called them out, they didn't even do anything ‍‍.  Happen again this evening and called someone else.  They came out and fixed the problem in conjunction with the city (sludgeAND PUT THE RIGHT CAP on the pipe.  And it only cost me 200$....Never again will I use Roto-Rooter, don't waste your time or money!!

AMENDED REVIEW

Today we got a call from Ned Campbell the Virginia Beach, VA Regional Manager. He was very receptive and understanding of our concerns and provided us with a full refund.  I really appreciate the time he took to reach out and handle the situation.

Poor communication is my first complaint, second it's been three weeks and they have still not sent someone out to finish the work, and can't get an answer on that. They had to pull up our wood floor and chipped 4 kitchen tiles in the process. We are told they will replace those four tiles and I'm sure you'll be able to tell that the grout doesn't match. They also scraped the wall significantly and told me it was from the tape used for containment- dThere is absolutely no way that's even possible. So upset and frustrated.
Update- STILL have not been contacted by anyone to follow up with this

The receptionist hung up on me 3 times. Never spoke to her before. it was quite clear that she did so intentionally and with disrespect. I highly suggest not contacting this company for any services whatsoever.

I got a quote from one plumber for $5000 and called Bob for a second opinion. Bob told me what to do over the phone, quick trip to Lowes and $17 later the problem was fixed.
Bob the plumber is the best!!! I would recommend to anyone looking for plumbing service.

From the office staff to the technicians, my experience with Mr. Rooter was very good.  Things were explained to me in a way that I could understand what was happening.  I believe the customer service and the professional way this was handled rate them a good company to call!

The price was very reasonable and the service was great. Communication was great and there was no pressure when negotiating the price. I will definitely use this company again and I recommend!

They do not do work up to code, steal tools and personal property and never finish a job that they are paid for. Jason and Melissa are both con artists. They were paid in full for a job and didn't even complete it. On top of stealing over 1k of items from the home. The owner of the trailer is not happy, never was. Took them to court and they never showed but were quick to file bankruptcy to clear the judgement.

Funny that 2 of the reviews are from Melissa Bond herself.

Do not hire them. I think he is a scam artist! He was hired to do a small job in tore up my entire floor, which cost me $5000 out of my own pocket because he kept the rest of the insurance money saying he spent it on plumbing. I had somebody go into the house after him and a lot of the things that he said he did we're not done.