Best Drain Repair in Chesapeake VA

Excellent and quick work...at a fair price! Can't ask for more!! Owner was friendly and listened to my issues I was having with my phone...a too rare event in today's hurry-it-up environment.

Of course the AC breaks when my husband is not here! Mrs. Dodd was so helpful when I called. She walked me through some things on the phone just to make sure it wasn't a breaker or something simple. Mr. Dodd arrived on time, prepared and very knowledgeable. He had exactly what we needed. Very fair and accommodating on a hot Saturday. Exactly the personal service I was looking for from a small business. We will use them again and I highly recommend.

We just received excellent service from Kelvin after one of our tenants had a leaky kitchen faucet. He took care of our request the same day and was very professional. Because of Kelvin, we received this message from our tenant. Thanks for making us look good!

These guys were great. Another contractor doing some work discovered a leak that caused them to have to pause their job. I called Precision and they were out first thing the next day. They gave me a price up front that was very fair, got the work done in an hour, and did a fine job. They were extremely friendly, personable and a joy to work with. I highly recommend them for plumbing needs.

The best plumber on the peninsula. Very reasonable prices great customer service all around would recommend over and over again

We had tried to go with another plumber a few days before but that did not turn out well. I requested service to fix a drain issue with our washer standpipe and it was resolved the next day. Will say the plumber we had was knowledgeable and focused and that was his priority. The pricing is rather $$ but I suppose it is competitive.

We are very disappointed with this company's work. My husband, who is not a plumber, knew more about plumbing than the people who were sent to our home to do the work.  They crack a brand new commode upon installation. We are also still waiting for parts that did not pass our City's inspection to be replaced on the hot water tank that they installed! Find another company to do your plumbing!

I have to give one stop plumbing 5 stars!  Used home warranty and initially got referral to another competitor that took weeks to make initial contact.  Ask to be transferred and one stop picked up the job.  Tiffany is a service rep and her customer service was the best I have received in years.  Carlos and his crew came out to assess old heater determined the issue, and recommended a replacement.  There was a two day turnaround on receiving new heater and I was back up in running.  I would recommend this company to any of my friend and family.  Their staff understands the service industry and gets it right.  Hard working Americans!

I would definitely NOT consider these plumbers!  They hooked up our sewer lines wrong!  Didn't check the work of his unlicensed workers, a toilet was set wrong, way too many trips to town for parts than time spent on the job,  and our sink leaked from day one.  We had to call in another plumber to redo everything!!!  They Do Not stand by their work!!!

17 Complaints with BBB over the last 3 years all for same offenses... apparently they have been practicing being shady and not above board for quite sometime.

Make sure you have a solid estimate and  and materials required to complete the scope of work to be performed.

OR,

Find another company with better ethics.

This company lacks competency and class with the Principals and Management.  

Needed a direct vent water heater installed...they recommended a more expensive, and un-nessecary, tankless boiler for 6k bid!!!
failed to give complete overview and cost of tankless boiler. Also, failed to state the new unit would also require power.

A-1 Sewer & Drain left the job incomplete! and un-able to pass inspection.

Reputable companies make sure jobs are complete  when they pull a permit and pass inspection . Hard to believe they have never worked with, or had to contract with an electrician on larger jobs like this.

Company told the owner it was her responsibility to hire and electrician to finish
their job and call for inspection on THEIR Permit.

A Reputable Professional Plumbing Contractor would have been able to get the necessary trade out to complete the job, if they couldn't handle it .

A-1 Sewer & Drain left the unit plugged in with electrical cord running from closet to bedroom.

A-1 Sewer & Drain is a poorly managed company that sorely lacks customer service and communication skills.

Do Not Trust. Stay Away.

BEST plumber in Hampton Roads ! He's made multiple trips to my house and each time he responded FASTER and charged LESS than the other plumbers, I've used before meeting him. My wife and I are so glad we have an AFFORDABLE & DEPENDABLE Plumber. His phone number has a special place on our refrigerator, next to our family numbers.

SCAMMERS!!! Beware of this Company. Got some work done by them. Billed me outrageously for the work and failed to explain the charges by any means, which is SHADY. I work in the industry and I know what the price range is for this for job! In addition, they were unwilling to provide me with receipts for the parts they claim that they purchased to complete the work! SHADY Again!

I can take the high cost of the work as long as I get a detailed explanation! Not wanting to provide basic explanation is by no means acceptable.

They arrive promptly and on time young feller drove up very very carefully in his truck because it was wet and they performed pretty well with services for good price I'd recommend them for your plumbing needs

This review is for their storefront only, not plumbing service at my house.

The salespeople they have in their store are so much more knowledgeable than your standard Home Depot/Lowes employee that it is not even comparable. I brought in a random trim piece that I had removed from my shower and the gentleman at the counter had found the match in his book within seconds. When I had previously brought the same piece to Lowes, they recommended I try here.

So, I give 4 stars to their salesroom for having knowledgeable, helpful employees.

Dante Taylor advised he was licensed and stared work to replace my sewer line in Norfolk on my rental property and knew we lived in another state which he took advantage of.  He did not get a permit but advised us he did, lied to us of the cost he supposedly paid for the permit & requested additional money. Someone called the city and he got mad and blamed my tenant, he was mad because that's when we found out he didn't have a permit or licensed, then he stopped answering our phone calls & texts. We're out of a lot of money. Found out a lot of other bad information by trying to get additional information to take him to court. Always check with BBB before hiring a business.

I scheduled for a technician to come out two weeks ago. He was kind, but wasn't able to clear the blockage in my plumbing or really make any progress. I was told he'd be contact another technician who could put a camera in the lines and at least figure out where the blockage was, and that they'd come by that day or the next. A week later, I hadn't heard anything. I called as was told a ticket would be forwarded about my issue. Two days later someone from the call center called me about my trouble ticket, and was told someone would be in contact. I called the next day because I heard nothing. Was AGAIN told the issue would be passed along. I called again today, was told my ticket was VOIDED and was asked if I screened my calls (I don't) and was told I need to keep an eye out and answer phone numbers I don't recognize l, because it could be a technician. I get a call soon after, and the camera tech realizes he doesn't have the right sized camera equipment for my situation, and would get in contact with the technician that did. I never heard anything back. I've paid over $500 dollars for services that have not been rendered, and am still unable to use my shower or kitchen sink without it coming up through the drain. I have no idea what the problem is or how to fix it. This is absolutely unacceptable and extremely subpar service, and a waste of my money.

They do not do work up to code, steal tools and personal property and never finish a job that they are paid for. Jason and Melissa are both con artists. They were paid in full for a job and didn't even complete it. On top of stealing over 1k of items from the home. The owner of the trailer is not happy, never was. Took them to court and they never showed but were quick to file bankruptcy to clear the judgement.

Funny that 2 of the reviews are from Melissa Bond herself.

Do not hire them. I think he is a scam artist! He was hired to do a small job in tore up my entire floor, which cost me $5000 out of my own pocket because he kept the rest of the insurance money saying he spent it on plumbing. I had somebody go into the house after him and a lot of the things that he said he did we're not done.