Best Sump Pump Installation in Chesapeake VA

We just received excellent service from Kelvin after one of our tenants had a leaky kitchen faucet. He took care of our request the same day and was very professional. Because of Kelvin, we received this message from our tenant. Thanks for making us look good!

We had a gushing water pipe in the crawl space and called at about 8:15 am.  The guys were at our house by 9:30 (latest) and got it sorted out in about an hour and a half, including running out for a part.  They were nice and professional, and wore masks and everything.  When they the total charged, I said I thought it would be more, and the big guy said, We're not like those other guys.  I couldn't agree more.  We will call them the next time we need a plumber!

Needed some help with a leaking exterior house. I reached out through Yelp and Robin responded to me very quickly. He came out two days later and replaced the part right away. His prices were very fair and on top of that he gave me a coupon for my next service call. Very friendly and funny, too! Any time I need a professional plumber, I'm going with Bay Breeze Plumbing! Highly recommended!

Justin's Just In Time company is phenomenal! Justin promptly responded, was efficient, and
personable. Not only was he very well educated and incredibly knowledgeable on the trade and the issue, but he also took pride in his craft and was able to explain the problem and provide resolutions!
If you want to spend your money on worthwhile work, this is the company to call!
You want to be able to trust who can come into your home and be reassured that the work you have done is going to be done right the first time.
Completely impressed and satisfied! We will certainly be using the company in the future. They've gained a new long-term customer for future projects. The yelp check-in discount doesn't hurt either!

Very professional. Answered all my questions. Did a great job on my bathroom fan. I would recommend

Fantastic service. Dante was able to come first thing in the morning to fix the leaking faucet in my tub. It was leaking so badly that I had to turn my water off, but now, not a drop! Great communication & very responsive. Very fair price and good work! I will definitely hire him in the future--in fact, I've already consulted him on another project!

Called A-1 to handle a burst pipe in a rental home I own - I live out if state.  

There was poor communication on when they would arrive.  When I heard the plumber I'd on his way, what they meant was, the plumber will get to you some time later today.

After the plumber arrived he gave a reasonable estimate for labor and material and I authorized the work.  After competing the project, the plumber called back and said that his material cost was more than 3 times the HIGH end of his estimate.  

Since it was a Sunday, I asked for someone from management to call me...8 days later and still nothing.

The receptionist hung up on me 3 times. Never spoke to her before. it was quite clear that she did so intentionally and with disrespect. I highly suggest not contacting this company for any services whatsoever.

Technician was great the one time they showed up! Customer service was a zero!!!

1. Showed up two hours prior to scheduled appointment then sent me a text while I'm on the phone with them to confirm wrong time
2. Called me during the rescheduled visit to cancel and had to wait another three days
3. Took 13 days to get ahold of customer service to follow up about incomplete job AND to pay service fee
4. Scheduled to come on Thursday (July 7th) between 1 and 5 and no one called or showed up. I called and emailed the company to no avail!

                        Horrible company to work with!!

Extremely happy with AM!  When we realized neither of our HVAC units were working in 95 degree weather, we were frantic to get them replaced quickly. We got 3 quotes for 2 new systems from 3 different providers, including one we've used faithfully for 13 years.  

AM was easily the best quote, had the best financing, and got out here super fast.  On top of that, the job they did was impeccable.   Dave, Ryan, and John did an awesome job getting the units installed and running smoothly for us in record time.  I've never been so happy with a contractor as we were with these guys.  We'll be calling them for all our winter work as well!

Do not hire them. I think he is a scam artist! He was hired to do a small job in tore up my entire floor, which cost me $5000 out of my own pocket because he kept the rest of the insurance money saying he spent it on plumbing. I had somebody go into the house after him and a lot of the things that he said he did we're not done.

This review is for customer service only, it is not a review for actual service .  First issue I called 9/26 552pm, spoke with a woman said plumber would come to my home the next day but no time. 9/27 I call again 236pm woman tells me she has no record of me she will have scheduler call me right back.  No call. 9/28 I get a text plumber is come to my house today 11-3 I call them because I  have a VA appointment as I am a disabled veteran woman tells me well I emailed you at 5 am she told I'm a last priority due to home warranty

Worse service and crooked plumbing service ever, very shoddy and shady business. It's ran by a husband and wife team that essential want to get quick money and move on without fixing the problem. They also run under Underbudget plumbing name. Be ware and save your $$ and don't use them. Our management company has used multiple contractor in the past and this is a worse one. We love to support small businesses but this one is definitely a very shady one.

The WORST customer service I have experienced in years( and I deal with a lot of contractors as a property manager).  I had used    Hampton Roads plumbing for years, with good results, but picked up this company after they said Hampton Roads Plumbing has changed their name to TCP plumbing and Drains.
I had them out twice. First for a clogged tub, which they said they couldn't snake due to the configuration of the drain.  $600 later, we got the tub to drain. A few months later, another clog, same house.  Took 5 days for the appontment ( I did wait because I had an established relationship with Hampton Roads). After arriving, the technician could not reach me on the phone, so he left. Told the tenants that I should have called the warrantee company ( there is no home warrantee). I spent the rest of that day, and the next Monday ( they don't take weekend calls) trying to reach them.  Got the scheduler( by chance) who said she would reach out to the technician. She called me back 4 hours later to say the tech never called her back. I must have called 10 times during the 2 days, they do not answer their phone, and their voice mail is always full.
The tech finally called on Tuesday- told me he assumed I had a warrantee and I should call the warentee company. He would not do the work anyway because I did not answer the phone when he was at the house, despite the fact I told the scheduler to go ahead with whatever needed to be done. At the end of the convo, he laugh, said they no longer service my town and hung up on me.  
I know this is long, but I don't want anyone to get stuck like I did.  I called Roto Rooter in the end and they came out in 2 hours.

Absolutely impossible to reach anyone by phone -- holds were interminable. Also difficult to get appointments in a timely manner. Repairs were either not done at all or not done right. One time the technician just went to one of our long-term rentals and left, without contacting us to tell us what he needed to fix the poor tenants' heat pump in the middle of summer.

Avoid at all costs. They had the nerve to snail mail me a form to sign up for their subscription  services. I don't THINK so!!!