Best Residential Services in Chesapeake VA

First call was to Mrs. Dood she was very nice & helpful and told us that be out at 3pm they showed up 15 minutes early. Had me up and running in 45 minutes Mr. Dood and his technician where honest and very fair priced and knowledgeable We will definitely be using there service again and recommend them to anyone else!

They helped me with toilet installation and ran a water line to the new outdoor kitchen and installed the sink.I was very happy with their work. They showed up on time and they kept me informed and they were easy to reach.

Didn't use because they don't take credit cards or send a bill to pay.  It's a rental property so there's no one local to pay.  Seemed like a nice guy.

We had a circuit breaker keep blowing and would not reset. This was an issue since it took out a part of the house. I called Conyers and talked to them over the phone since it was a Sunday and sent a pic and a small video. They walked me through a quick troubleshooting, and low and behold, the circuit breaker above was not fully set, causing the issue. It was a Sunday, and it would have been an emergency call. Phenomenal Service!!!! It is hard to fund a company that would help you over the phone and save you money.

Knights came out to fix a leak in an outside spigot.  They had great communication on we'd they'd arrive and fixed my issue quickly. Will definitely use for any more plumbing issues.

Everything from the initial phone call was nothing but stellar. Pleasant on the phone and very helpful. They were able to get me on their schedule right away and was at my home in a hour.

Came within an hour of me calling on a Sunday. Answered all my questions. Highlt recommend.

We have used Conner Services multiple times over the years and have never had a bad experience with them. Our outside units fan quite working properly at 3pm on Friday afternoon. The heat index was 109. I called and talked to Liz one of the owners and she promptly said she would find out her guys locations and get back with me on when they could come by. in less than 10 minutes there tech (Jimmy) called and said he was on his way from Ocean View And would be here within 35-40 minutes. From the time Jimmy called me to the time he finished the job it took 1 hour and 2 minutes. Our house never got over 80 degrees. I can't thank there team enough for the prompt and professional response they gave us! This is a family run business. We originally started using them with the first generations owners, but we can tell you this (our first experience with the 2nd generation) was just as AWESOME as their parents. So if you are looking for a HVAC Company we HIGHLY RECOMMEND THIS COMPANY!!! THANKS AGIAN LIZ AND JIMMY!!!

He forgot the appointment. When I called to see where he was he admitted so and seemed like he had just woken up. I hung up the phone because it was my break from work. He sent me a nasty text message in return telling me to keep my little pennies. Unprofessional

17 Complaints with BBB over the last 3 years all for same offenses... apparently they have been practicing being shady and not above board for quite sometime.

Make sure you have a solid estimate and  and materials required to complete the scope of work to be performed.

OR,

Find another company with better ethics.

This company lacks competency and class with the Principals and Management.  

Needed a direct vent water heater installed...they recommended a more expensive, and un-nessecary, tankless boiler for 6k bid!!!
failed to give complete overview and cost of tankless boiler. Also, failed to state the new unit would also require power.

A-1 Sewer & Drain left the job incomplete! and un-able to pass inspection.

Reputable companies make sure jobs are complete  when they pull a permit and pass inspection . Hard to believe they have never worked with, or had to contract with an electrician on larger jobs like this.

Company told the owner it was her responsibility to hire and electrician to finish
their job and call for inspection on THEIR Permit.

A Reputable Professional Plumbing Contractor would have been able to get the necessary trade out to complete the job, if they couldn't handle it .

A-1 Sewer & Drain left the unit plugged in with electrical cord running from closet to bedroom.

A-1 Sewer & Drain is a poorly managed company that sorely lacks customer service and communication skills.

Do Not Trust. Stay Away.

Used them twice. First time they were over 2 hours late and kept calling to say they were on their way. They finally sent the owner to complete the work. He did a great job and made it up to us. We decided to use them again and they didn't show. This makes it hard when you take off work to be at home for a scheduled appointment. Very disappointing.

Great experience from start to finish! Called on Mother's day because I thought my septic was full and over flowing. Bruce called his guys and tried to find someone that day, but was able to get someone out to me first thing Monday morning. Guy (the person who came out to pump) was very nice and was very patient with all the questions I had about the system, he took time to explain and show me everything. If and when I need help again, they will be the first ones I call!!

Very disappointed with the service I just received. I was charged for the plumbers to work in the crawl space and then an additional charge because my crawl space was tight. I also had to wait 2 days after they started the repairs for them to finish. I will not be recommending Mr. Rooter to anyone that asks me for plumber recommendations.

JF Whitlow did an outstanding job in fixing our plumbing issue. They unclogged the main pipe that had jammed up all the plumbing inside the house, dug up the yard area to get to the pipe, replaced a piece of cracked pipe and installed a clean-out for us from an area of the yard to the city's responsiblity, if a main clogg happens again in the city area of pipe.  They put all the dirt back & even managed to save the grass to put back!  They communicated with us ever step of the way & showed up on time.  Their estimate was right where the actual price was, which was more than fair.  It was very labor intense.  We thank Lee Witlow, Derrick and the other young man who worked on this project.  I highly recommend JF Witlow & Sons Plumbing of Portsmouth, Va. for all your plumbing needs!  Thank you to Witlow for their help!

They do not do work up to code, steal tools and personal property and never finish a job that they are paid for. Jason and Melissa are both con artists. They were paid in full for a job and didn't even complete it. On top of stealing over 1k of items from the home. The owner of the trailer is not happy, never was. Took them to court and they never showed but were quick to file bankruptcy to clear the judgement.

Funny that 2 of the reviews are from Melissa Bond herself.

Do not hire them. I think he is a scam artist! He was hired to do a small job in tore up my entire floor, which cost me $5000 out of my own pocket because he kept the rest of the insurance money saying he spent it on plumbing. I had somebody go into the house after him and a lot of the things that he said he did we're not done.

DO NOT USE THIS COMPANY!!!!!!!!
I filed a claim with my Home Warranty Company due to a leaky toilet.  Took a whole week to get an appointment with this company.  The plumber came out took my deductible and looked at the water draining down into the basement when the toilet was flushed. The plumber then said he had to call the Home Warranty Company because they were only allowing him 100.00 to fix the problem and it was going to cost more.  I never heard back from the Plumber, instead, I received an email from my Home Warranty stating my Claim was denied. I call my Home Warranty and asked why was my claim denied. Warranty Company stated because Budget Plumbing stated that the toilet was installed wrong and the floor needed to be replaced.  I tried calling Budget Plumbing to speak with someone other than the person that answers the phone and never got a callback.  I called several times a day for several days.  No answer and no callback.  My claim was denied because of this scamming company.  I had to pay out of pocket for another Plumber to come out and diagnose the real issues before my Warranty Company would pay for my toilet to be fixed.