Best Home Remodeling in Chesapeake VA

Tim is a big deal!  He gave me a specific time he'd arrive (I didn't have to sit at home for a 4-6 hour waiting period or ANY period of time); he was on time; he was professional; he is very capable (located & fixed toilet leak that previous plumbers couldn't troubleshoot) and removed and replaced substandard caulking around tub, and additional caulking where linoleum floor met tub.  His fee was reasonable and my house is now ready for open house sale this weekend!  He is a gem of a contractor!

Jason arrived at my house on a Saturday morning after my hot water heater sprang a leak and quit working the evening before.  He was prompt, courteous, and his prices can't be beat!  He quickly assessed the situation and quoted me a price BELOW what I expected.  In addition to replacing my water heater, he also replaced 5 valves - several of which had frozen in the open position.  The whole project was completed in no time and the results look and operate better than when the system was new.
Later that week, Jason returned to replace the pump for my heating system.  When my part arrived, it was Friday night.  I told Jason we would be fine until the following week, as we had several space heaters.   Worried about the falling temperatures and chance of snow, Jason took time away from his own family to make sure that mine was taken care of.  He replaced the pump in less than an hour, and again charged very little - despite the fact that it was a weekend call.  Now my heating and hot water systems work better than they ever have!
I highly recommend Jason to anyone who needs heating/hot water services.  I doubt there is a company out there that could beat his prices and quality of work - and no one could be more courteous!

Neil and his team were prompt, courteous, good at communication, and delivered on time. I will definitely use them again.

No lie, I love these people.  Have used them for 12+ years, and have nothing but good things to say.  Responsive, thorough, personable, and capable.  We lived in a 100+ year old house, and they tackled issues no one else would touch.  And they are so darn nice!!!

Great Lawn Care Service!!! Very hard working.  Definitely will recommend him for lawn care services!! Great response time and great price!

There are not enough words for me to say how good this company is. They care. They're affordable. The elderly and women do not need to worry about being ripped off. During the installation of a new faucet and cutoff valves, he did not like the T line that ran off to my espresso line so T'd the cold water line and added its own valve. Thoughtfulness and professional. He made my house better than what he found it.

Fantastic service!  Arrived on time and performed speedy work. Took half the time to perform the work than originally estimated since and the price reflected that.  I had attempted to replace my wax ring after a failure and realized the toilet flange was broken. Since the toilet flange is embedded in concrete knew it was beyond my scope to replace. Plumber walked me through exactly what he was gonna do and gave me tips and shared knowledge to guide me through if I attempted to do install wax rings myself in the future. A true 5 star experience.

THE ORIGINAL BERTOLINO!! Often imitated, never duplicated. :) The short answer is, I would 100% recommend Jim. I'm new to the area and just found my plumber. Jim did a great job and kept me informed, educated me, and most importantly took care of the problem. The story: Jim came over after the toilet and shower in our first floor bathroom backed up all over the floor...it looked like a cyclone of sewer waste hit our toilet bowl, and the shower looked like a sandbar with poop stains.  The smell?  Oof.  Diagnosis was likely a clogged sewer (ultimately confirmed and cleared), Jim explained what he was going to have to do, and laid out best case/worst case scenarios. When the problem trended toward worse, he told me what he'd have to do next, and kept me informed the whole way. Also caught me up a little on VB. He even waited for the city to show up so they could clean the city tie-in area to make sure it was all clean. He even gave some suggestions on how to avoid going forward (we should probably have a pump...it's a long line). If you need plumbing help, call Jim Bertolino!!

Work by plumbers was good. Communication from Office manager was the worst. I'm not sure why she even has a job. She's short, rude, acted like I was not important that her business is with the insurance company and not me. I'm trying to reach the owner of the company. They replaced my outside line that had just been replaced less than a year ago. They were suppose to replace my line (where the problem is) under the house. Major mistake. Dug up my entire yard broke water line then replaced everything but the line UNDER THE HOUSE! What a mess! Yes my plumbing works now but only until the line under the house clogs again. I'm not at all happy.  The one star is for the plumbers Sheri get a huge thumbs down. My yard still looks like a crime scene.