Best Air Duct Installation in Chesapeake VA

First call was to Mrs. Dood she was very nice & helpful and told us that be out at 3pm they showed up 15 minutes early. Had me up and running in 45 minutes Mr. Dood and his technician where honest and very fair priced and knowledgeable We will definitely be using there service again and recommend them to anyone else!

Had to install a new ac unit, Bill came checked my old unit and replaced it in one day. His company and workers are the best! They replaced my whole unit in one day. Wouldn't go to anyone else.

I asked on my neighborhood Facebook page for references for ac repairman. I was actually given a different guy's name and he ended up sending me Kelvin with Rivera's Home Improvement! After meeting and doing business with Kelvin, I know it was divine intervention, because he was a God send! I ended up needing a new unit outside. Which could have been stressful to even think about due to expenses, but Kelvin is as honest as they come and doing business with him was a true blessing to me and my family. I now have a new unit, 2 days later. He showed up first thing in the morning just like he promised and my home is currently cooling in the low 70's and I now have a new 10 year warranty on my unit! I will never call anyone else about ac/heating ever again! I can't praise him or his company enough! No stress involved! I highly recommend him for your ac/heating work! You'll be glad you did

Buyer beware - they charge over $400/hour for labor. For a company as well known and as reputable as American Mechanical, we had higher expectations for their level of service.

There is a high end AC unit in our home, still covered under warranty, installed by American Mechanical only 3 years ago. Our AC went out Monday, 6/28. We asked for a quote on diagnostic fee before we had them come out, it was reasonable around $80-90. Technician came out that afternoon, troubleshooted, cleared the lines and replaced the Thermostat (covered under warranty). Our verbal quote went from around $300 to around $700 after more diagnosing, to exactly $1,469.00 when we saw it in writing. The tech left with the intent of returning the following day to replace an ACF board. An hour after the tech left, our AC cut off. This tell us the work he did, was not the root cause of the issue. On 6/29 he returned to replace one part (ACF Board - also covered under warranty) for an additional $286.50 in labor. He assured us the unit was functioning at 100%. To date, we've paid $1,755.50 for an AC unit that is covered under warranty. An hour after the tech left on 6/29, the AC cut off again - telling us the root cause was never found. Since Monday, 6/28 we have been asking for an itemized invoice outlining parts vs. labor and they have refused to provide since this isn't something they do so we don't know what exactly we've paid for.

We had another company come out Wednesday, 6/30 for a second opinion; from the beginning, they called Trane Tech Support to troubleshoot (something American Mechanical never did). All HVAC techs have repeatedly said our unit is high end, high tech so I appreciate the new company going straight to the source instead of executing trial and error at our expense. This new company was able to solve the issue in half the time for half the price and our AC has been working fine ever since.

Since American Mechanical never solved the problem and we've paid them nearly $1,800 for we're not sure what, we have repeatedly called since 6/28 for the following: (1) an itemized invoice, (2) photos indicating WHY the thermostat and the ACF Board needed to be replaced and (3) a manager willing to accept accountability. We have received none of these things. It is 7/4 and we still haven't heard from the service manager. They are now avoiding our calls (manager always seems to be busy when we call), not returning our messages and we're simply pleading for them to do what is right.

I'm happy to adjust my review if they hold themselves accountable. While they have several positive reviews, there's a chance this could also happen to you. Save your money and trust us when we say TAKE YOUR HVAC BUSINESS ELSEWHERE. They're capable of doing this to anyone else.

Had to have a HVAC inspection & cleaning for the cond assoc. I called on a recommendation of another Condo owner. The service tech was very friendly explained what he was doing & gave his recommendations.While he was suppose to clean the system inside & out he tried to sell me additional products for peace of mind & he tried to leave without cleaning the outside unit.He said he forgot to bring his water compressor & didn't offer to return.Since this is near the ocean I knew it needed to be hosed down minimally.I showed him where there was water access & a hose he could use & had to take him to task to complete the job. The next day I saw a different HVAC co. Cleaning an outside unit properly & wished I had used them.

Do not hire them. I think he is a scam artist! He was hired to do a small job in tore up my entire floor, which cost me $5000 out of my own pocket because he kept the rest of the insurance money saying he spent it on plumbing. I had somebody go into the house after him and a lot of the things that he said he did we're not done.

Terrible. Non-refundable $75 fee to come look at my toilets (4 years old). The guy reeking of cigarettes with his apprentice (his son) tells me there are no replacement parts available and recommends replacing all  four toilets with $900 models (each).  I told him that was not a good option, so he demanded his $75 and left. House stunk for two days. They are not A1 and need to take America out of their name. I've had much better services in 3rd would countries.