Best Routine Maintenance in Chandler AZ

Since moving to Phoenix, we had never found our go to plumber until now. We recently moved to Ahwatukee foothills and I asked some neighbors, who recommended Mike at Western Skies from the Ahwautkee411 facebook page. One night we sprung a leak in an upstairs bathroom that had not been used and had a flooded garage of water running down ceilings, walls, and our cabinetry. I called and explained the issue to the office manager who promptly got an emergency dispatch of Mike the plumber to our house. This was our first encounter with Mike, in addressing our leaking tub, working around our timeline, understanding and explaining the restoration and insurance claims process. Mike found the source of the leak, performed the repair and was efficient, gracious and absolutely customer focused on total satisfaction throughout the process.
Since that first job, we've  hired him to repair outdoor hose faucets, kitchen plumbing shutoffs for a renovation, and installation of faucets and fixtures, and an RO system.
We now have our 'guy' for all our plumbing needs! Call Mike, you'll be so glad you did : )

Trevor and Dylan are amazing !  They installed our new water heater and softener system.  They also did a bunch of new emergency response plumbing we needed on our old home. They got each phase of the project done fast and clean!  It always helps when you hire owner operators like these guys!

We used these guys this week to replace are shut valve for the washing machine and the service was outstanding. We will use them again for any plumbing repairs. I reached out Tuesday(7/25/23) and they were here within hours to see what was going on and gave me a quote. The price was very reasonable, the communication was there and the work was performed on time. Will is the gentleman I worked with during the process and he was very professional and patient. We had some hick- ups on are end and had to reschedule. He was understanding and helpful throughout the entire process. I'd recommend them to family and friends!

Wow!  I had a fantastic experience with Anchor Plumbing.  I experienced a slab leak and Dan was extremely helpful with a referral to a leak detection company and continually followed up with me by phone and email.  And, the end cost was below the quoted price, which is unheard of!

I would definitely recommend them.

Was having issues with my guest room toilet, called these guys on a Monday and they had someone out to fix it by Wednesday morning. Was absolutely quick and painless and not bad priced!

I will definitely use these guys again if I ever need a plumber!

Awesome customer service, was able to give me an accurate quote after I sent a picture of what I needed done. Came same day and did excellent clean work on changing my ice maker valve. Highly recommended

Thank you 1UP Plumbing for your amazing customer service! Terrence answered all my questions and explained everything in detail. I had my shower working in no time.  I will definitely be using 1UP Plumbing for all of my plumbing needs. The cost of the repair was fair and transparent. Thank you again Terrence!

I recently started what I thought was a quick water hose valve replacement, I quickly started having issues. I called a few 24 hr plumbers and all told me not having running water isn't an emergency and wouldn't come out. Matt answered when I called and was at my house in 20 minutes. He even gave me a few pointers when doing a repair like this in the future. Thanks Matt

I really liked our Fixer Ian.  He was super friendly and did great work.  It was really easy to book online, and add photos for my projects, and add/delete tasks.  I already booked another appointment and hope to have Ian back to help us out. Our gate had a broken wheel and is working great.  We also had a door that wouldn't close.  He fixed the door latch but also noticed the seal was dried out.  So he brought two options to seal it and gave me the choice.

Overall Monkey Wrench Plumbing seemed to install our soft water system properly but there were several issues with communication and scheduling (late and missed appointments). Also there is a slight disagreement on whether or not a small fee was discussed prior to work completion. We might use Monkey Wrench again in the future if they could resolve some of these issues. Read on below for more details.

I first contacted Monte through yelp for a quote for my soft water system. Monte told me he does these systems all the time and that the cost for the softener would be 850 dollars plus tax. I scheduled Monte's team to come out and they gave me a window for service for Wednesday the following week. The night before the soft water install I unfortunately also had a leak from my master bathroom shower through our ceiling. We had to have a company come out and clean up the water and Monte told us they would come by to fix the leak during the soft water appointment.

Wednesday's appointment window came and I heard nothing from Monte or his team so I called and he assured me his team would be by around 5 instead. Monte's team eventually came but immediately realized they were missing required parts for my water connections and would have to come back. The next appointment was set for the following day earlier in the day. After this appointment window came and went, I again called Monte to try to check on status. Monte again said his team was busy (due to the season of the year) and told me his team would be by later that day. His team did come by around 5PM again and installed the system and looked at the leak. They told me for the leak they would need some parts and would need to come back the following day. Based on prior missed appointments I contacted Monte again proactively to get a window for Friday. Monte assured me someone would be by between 12-4 on Friday. Friday's appointment was missed again. I tried to call and text message Monte and did not hear back from him until the following day. Monte told me they were all off on Friday.

At this point I asked for the bill for the soft water system and Monte told me the cost for the system would be 850 + tax + an additional fee for a separate install kit that I believe we were not previously notified about. While this fee was only another 60 dollars I was not happy about not being notified in advance. Monte told me he believes he mentioned this fee to us. At this point I cancelled the work for the ceiling leak and explained my concerns to Monte in depth. Monte's called me back and discussed our concerns and was apologetic. Overall, I think maybe we had a serious of miscommunications during Monte's busy season.

I think Monkey Wrench Plumbing did an OK job on the system that they installed but there were numerous communication and scheduling issues. We might use Monkey Wrench Plumbing again in the future if they can resolve some of the issues I mentioned above.

We had an emergency plumbing issue and our home warranty couldn't find us anyone to come on a Sunday. We had no water and couldn't shower, etc. I looked up plumbers on Yelp who were open today and they popped up with 5 stars! I called and they answered right away! They were to our house within 30 mins too. Landon and Manuel were very nice and did a fantastic job explaining everything. I would recommend them again 100%! Thanks guys!

Thanks Dave for coming out to our home on short notice to fix all the problems we had. Now I don't have to worry about any additional problems with my plumbing and I know that my water line is now to code. I know if I have any issues again you're my first call! Thank you!