Best in Chandler AZ

Today Orestes, the owner, came out to fix the leak under my kitchen sink.  We have a 2-10 home warranty, which I filed a claim with them and they gave us United Plumbing & Draining Services, LLC.  I called within a couple minutes of getting the 2-10 work order and called.  Orestes answered.

I explained the problem and he asked when I would like him out.  I asked if he could come out today and he had availability in the afternoon (it was the morning when I called).  It turned out to not be the cold water valve rather a quick connect fitting from our reverse osmosis that the person that installed that system didn't do a great job of putting the fitting on.

Orestes wasn't sure if the kitchen faucet would be damaged in the removal of the quick connect fitting.  It turns out he was able to get this part out (with a lot of work) without damaging our faucet's plumbing.  He had to go out to buy the part and returned and got the leak all taken care of.  No more leaking.

I had also asked him if he does work on hot water heaters and he said he does.  I asked him if he would show my husband and I how to make sure to properly drain our hot water heater.  He went through the steps with us, telling me I should write the steps down, the order in which he did things, and the timing.  He explained why the order and timing, which was super helpful.  Our hot water heater isn't too old, 2.5 yrs old, but we had never done the yearly draining I thought we were supposed to.

Anyway, aside from the 2-10 warranty fee payable to him, I gave him a little extra for being so kind to explain and show us how to drain our hot water heater.  At first he refused the money, but my husband and I thought it was only fair he get some money by empowering us to help keep our hot water heater healthier for longer.

We are very appreciative of the good work Orestes did as well as him being such a decent person by making sure our leak was taken care (the root cause) and we were good to go.  So if you're in search of someone to do a good job, honest, give Orestes a call for your plumbing needs.

Timely response and easy to schedule relatively soon. Replaced leaky hot water heater with a new, larger tank model. All good!

Jackie and Craig were awesome throughout this process and they were very responsive for what we needed to get done. Highly recommended and not overpriced

Our water heater blew on Mother's Day. Having been unsatisfied with our contracted plumbing service, I placed a request on Angie's List. Rich, the owner, was the first to respond. Our initial interaction was via text. He asked me a series of questions, as well as requested pictures to assess the situation. He took the time on a Sunday night to answer a litany of questions regarding the benefits of a tankless water heater.

After taking the evening to think about our options, I called him the next morning to discuss next steps. His pricing was fair, his associate, Jason, arrived on time, and he completed the work within the timeframe quoted at the beginning of the job. The work was clean and the end result met expectations.

Customer service..... Excellent
Professionalism...... Excellent
Workmanship..... Excellent
Follow up..... Excellent

I cannot say enough positive things about Cartright's Drain Service! I originally meet Rob when I first purchased my home and ran into some plumbing issues on my older home. He came out and ran a camera down the drains. He was able to diagnose that the previous workers plumbed my pipes so that crap had defy gravity by going up and then taking a sharp curve before hitting the city's sewer line. Well that was not very efficient for me as I always had things sitting in my pipes until there was enough pressure to push things through. He provided me with an estimate on replacing the old cast iron pipes with the standard PVC pipes. He set up an appointment date with me and took care of the rest. Now everything that goes down my pipes takes a 6 foot ride before hitting the city's sewer line! That was a well deserved praise from 2 years ago.

I recently had another issue. I had water running through the hallway wall  when using the shower. I called Rob and 20 minutes later he was at my house and diagnosing. A broken pipe under my tub was the culprit. He scheduled a time about two weeks out to come and demo the tub, installed new pipes, and the new tub. He is there on time, gets the job done, and is out. The only problem is that he is so great at what he does, he is always busy. He has contracts with a couple different cities as well as a huge list of highly satisfied clients.

We called in with a problem on our upstairs unit.  They came the next day, right on time and super nice. Serviced both units and added coolant. Reasonable price.  Had to call Sunday since it still wasn't cooling right, he returned immediately and fixed it perfectly.  So happy with the service and response.  Highly recommend!

BRANDON IS THE BEST! We had a sewer clog and he came over right away to take care of the problem. HE also responded quickly to a prior plumbing request we had. He is one of the friendliest and most reliable plumbers we have used, and his prices are reasonable too. I highly recommend him to take care of your plumbing and rooter issues.  He gets an A+ in our book Thank you, Brandon!

Great service!  Got an air conditioner split installed in the garage!  Customer service was excellent!  Will use again for any future projects.

The only reason I'm giving them 1 star is because I can't give them zero stars.  Them came out and looked over my A/C unit and then said that it will cost $1712.00 to get everything done.  I told them hell no and asked a friend who sells A/C units to look mine over.  He told me that my unit is worked by just fine and I don't need anything they are asking for.  So buyer beware!!!! They suck.  They want your money.  Stay away from them...