Best in Chandler AZ

Honest and fast service. The rate was very reasonable and he answered all of our questions.  We will definitely use his company again.

Josh was great.  He was responsive and punctual.  He stuck to his quote and was fair and conscientious.  I would definitely hire him again. He also was less expensive than the other quotes I received.

They called my tenant 4x and showed up on the appointment for 16 minutes, before leaving because my tenant did not respond to the door.  They offered to go back and do the service again.

Dave was polite, professional & did quality work for a LOT less than the larger plumbing companies. I would highly recommend. A+++

They do not stand behind their work.  Their preventative maintenance agreements are worthless.

In May 08, we had Pipetech out to our house for an advertised special. The plumber recommended, among other things that we replace one electric water heater. The total service call was $2175 including $812.93 for new water heater, and $630 for 4-year preventative maintenance agreement.  My feeling was that this was very expensive, even for plumbing, but that I was at least getting quality products and service in return.  I was wrong.

Pipetech came out in 2009 and 2010, to inspect and maintain our plumbing, including the new water heater.

On August 27, 2010, we had a catastrophic failure of the new water heater, with water damage to our carpets.  Pipetech said that they would cover parts but not labor to replace the 27-month old water heater, which they had installed, and then inspected just 3 months before the failure.  They would do nothing for the water damage.  They demanded over $300 (on a Friday afternoon) for the repair, or they wouldn't replace the water heater.  I refused to give in, and got another water heater from another plumber on Saturday.

In summary, we replaced a functioning water heater on Pipetech's advice and paid them to inspect and maintain it.  In return, we got water damage, no hot water, aggravation, and a demand for more money.   This is unacceptable.

This company signed us up for a discount plan after we expressed no interest in doing so. When I called to try cancelling the plan, the extremely rude operator told me that there would be a $60 cancellation fee, and that we would be charged retroactively for every discounted service they provided to us. Who the hell back charges for already discounted services? On top of it all, during one such service, the technician referred us to a shady and unprofessional home improvement company that ultimately charged us $10,000 for haphazardly completed and needlessly delayed work that they incorrectly ensured us would be covered by home insurance. This is a company full of gaslighting bullies who do not have their customers' best interests at heart.