Best Toilet Repair in Albuquerque NM

Good service great job honest and reliable! Great rates nice to see an honest business not gouging customers!

I was without Hot Water for 2 days after my Hot Water Heater stopped working for reasons unknown but still had cold water available. I purchased a new Water Heater for that reason and scheduled Louie & Son to remove the old one and install the new one on Saturday 5-13-2023. A half inch copper pipe going to a drain was blocking the removal of the old water heater. I asked Louie what that pipe was for and he didn't know. The water and gas valves were shut off at the water heater as Louie removed that pipe which resulted in high pressure water to be sprayed all over the area, wetting everything. Louie asked me to shut off the main water valve in the house while he tried to stop the flow of water upstairs. I ran downstairs and truned off the water at the main shut off valve in the utility room. There was no way to dry up all the water at that time so Louie & son removed and replaced the water heater. Louie then asked me to turn the water back on at the valve downstairs to fill the new water heater. That is when I found out that the Gate Valve downstairs was stuck in the closed position and the water could not be turned back on. I then asked Louie if he could replace the valve with a new ball valve. He said that he could but he would have to come back the next day because he had other jobs to go to. He said that he would come back first thing in the morning to fix everything. I paid him in full for replacing the water heater even though the heater vent was not connected with screws and the drain pan was not lined up with the drain opening. So he left the house in a mess with the old water heater in the back yard and us with no water at all. The next day Louie did not show up as promised so after waiting for two hours I gave him a call only to get an answering machine saying leave a message, so I did. After getting no response, I called him again. This time he answered and said he sent me a text message. The text message was sent to my land line and I told him that I didn't get it. He then said that he could not talk now but would call me back later. Instead of calling me back he sent a text message to my cell phone saying he was at the hospital with his mother who had a stroke and I should get someone else to replace the main shut off valve at my house. I don't know if his excuse was true or not but he should have sent some else to finish the job if he could not. The bottom line is this. I was left with no water for 3 days, a big mess to clean up, an old water heater to get rid of and a shut off valve to replace plus having to complete the installation of the new water heater. I would not recommend Louie & son to anyone I know.

Prompt response to Request for Estimate, scheduled for a Mon a.m. repair, even though it was a holiday (Memorial Day), completed repair in less than 2hrs, and stuck to the estimate that had been provided.  Was advised by Tech that I would be notified via email with invoice; received email same day advising that IF I didn't pay by end of day, there'd be penalty charge -- would have been nice to have understood that up front ... but, all in all, will use again in the future.

They are the best highly recommend them to anyone!!! They helped us out when we bought a new house and our hot water heater was not put in correctly...very nice and professional

We have used MGP Mechanical for over three years with great experience.  Utilized their service for maintenance on HVAC systems as well as replacement of entire AC unit. Always professional and helpful. Always reasonably priced compared to others including more well-known names. Nice to help a local small business and know I'm receiving a high quality service.

I love this company. We've been using them for a few years now to do our seasonal changeovers and work on our heating and cooling systems whenever something goes wrong. The owner is a woman, and it's obvious to me that she genuinely cares about her customers. These people always show up on time, with a phone call ahead of the visit to let us know they're on their way, and they always do fantastic work for us. All the guys who've come out to our house have been wonderful. Brett is the one who is sent most often, and he's just the best. He always does a perfect job, and he's been so kind and generous with his time. Can't say enough good things about these people.

I called Albuquerque-based Number One Plumbing despite living in Santa Fe because of how well it was reviewed and because I had a very expensive problem which, if I was going to do it, I wanted to make sure was done well. Number One Plumbing sent David to prepare a quote. I was shocked when what he quoted was $6000 less than any of the other quotes I had received, from companies much less well-reviewed. He explained his thinking in ways that I could understand and, despite knowing that his competitors were requesting far more money, still stuck to the quote he gave me. I went ahead with Number One Plumbing and, a few days later, they sent Moses the 60-mile trek north. Moses was fantastic. He worked hard, but he also periodically checked in with me to explain where he was in the project and what was coming. There had been a problem with the work order, such that he arrived without a part that I expected him to have -- so he just went out and got it, without charging me extra. He even did a small side project that I needed done, just on the fly. When all was said and done, I ended up paying what David had quoted me -- there were no surprises. Both David and Moses were also courteous, respectful and trustworthy. You have to pay about $200 extra for them to make the trip -- basically $100 each way -- but I'll continue to use them going forward because their competence and professionalism is easily worth it. I feel very lucky that I found them.

This Plumber was great. Good communication from his office letting me know when he'd be here, and very professional. Only had to snake a drain line, but it was very quick and no mess.

I wouldn't recommend this company. When I call about prices, they told me the diagnosis was for free. Well, now I have a bill of $90. When I called the owner, he was yelling at me and being disrespectful that I either pay or he will send the bill to collections. He only cares about money. Please, be aware!

These guys are disorganized and it seems that they only have one screwdriver. One camera. One saw for the entire company.  They are very disorganized and the front office seems to make appts for crews assuming the one regular tip Phillips screwdriver will be available and not in Los Lunas if needed in rio rancho.

These guys took care of me in replacing a tankless water heater. Unlike dealing with the big companies this is dealing with the owner and one on one service.  I would highly recommend them.  I have used TLC and Wagner in the past and this company is much better- talk to Max