Best Toilet Repair in Albuquerque NM

This company is amazing and its reputation unwavering. It has stood the test of time delivering excellent customer service and satisfaction.

From the first conversation I had with Mike and then Neil regarding my failing evaporative cooler and the fear of having to replace the unit to feeling confident that I was working with a company with values, honesty and they genuinely cared about my situation.

The technician arrived and I explained to him that I was hopeful that he could save my AC because purchasing a whole new unit was not in the budget. We went up on the roof together and he showed me some of the issues, and then he provided solutions. He was able to get my AC up and running. YES! We will not have to face the summer in heated misery.  He was friendly, knowledgeable and just down right amazing. I was dancing with joy!

Thank you Donner Plumbing & Heating. You were answered prayer.

Excellent and friendly service!  Arrived quickly and exactly when he said he would to come and resolve a line clog.  Very reasonable price!

Prompt response to Request for Estimate, scheduled for a Mon a.m. repair, even though it was a holiday (Memorial Day), completed repair in less than 2hrs, and stuck to the estimate that had been provided.  Was advised by Tech that I would be notified via email with invoice; received email same day advising that IF I didn't pay by end of day, there'd be penalty charge -- would have been nice to have understood that up front ... but, all in all, will use again in the future.

Beware of this company.  They sent out two technicians to service my air conditioners.  I'm not sure what they did while they were here.  The cameras caught one of them standing around most of the time. By the time they left several hours later, one of my units had been drained of refrigerant and was no longer working.  When I questioned the technician about why he would have done that, he maintained that there was a leak in the line.  I told him there was no leak in the line, as I had not had any problem with the AC.  I asked him what I was supposed to do now that the AC wasn't working, and he told me they could write an estimate to come out and restore the refrigerant to get it working again.  I told him I was having a gathering that weekend and could not afford to not have a functioning AC, and that they shouldn't have done that.  I contacted the office immediately and didn't hear back until 4 days later.  Meanwhile, I was able to get technicians from other HVAC companies out here to give me estimates, and ended up spending nearly $2,000 to restore the system.  While the company initially apologized for the error, they only agreed to not charge for the visit, but the owner refused to compensate me for the costs I incurred to have the unit cleaned and recharged with refrigerant.  I was very disappointed that the owner did not step up to do the right thing.

Business is very unprofessional and very over priced. Contacted in for them to come out and my scheduled time was 2-4pm received a call at 3pm saying they will be here slightly after 4pm. I contacted in and left a voicemail at 5pm, and they did not show up until 6pm. Quote received was ridiculously high. Twice the national average nearly for the job, nearly 2x the cost for the same thermostat that can be picked up at best buy, $3850 for $1000 worth of material (which they say is because of labor but they already charged labor before). I contacted in for my parents as my parents are very old and can't handle the stress of contacting companies and was told this is not eligible for a military discount (even though my father is a 23 year air force vet) and its my parents house and the work is being done on my parents house. Very unprofessional and ridiculously overpriced.

Came on a Sunday in the middle of summer (near 100 degrees), to fix a failed compressor fan for our refrigerated AC. Based on what I could check, I figured it would be either a blown capacitor, or a failed compressor fan motor. The technician who came was courteous, professional, and knowledgeable. He was able to diagnose the problem (blown capacitor) and fix it with parts on his truck. Excellent service and I will use them again if we ever need AC service again.

OMG!  I can not believe this place. It's sunday and the wall switch to my swamp cooler is broken.  It almost 100 degrees yesterday and I don't want to go through another hot day. It just needs to be replaced and the dude that I spoke with on the phone, Mike, said it would cost me $600 for them to come out and fix it! What a jerk. I will not ever recommend them or call them again.

Best plumbing contractor ever !  Knowledgeable, efficient, honest, reliable, and so very nice !  We have had them for jobs as small as clearing a drain, and as large as running new gas lines.  We are thoroughly pleased with the work, the timeliness, their integrity, and the price.  I absolutely recommend this company !

I wouldn't recommend this company. When I call about prices, they told me the diagnosis was for free. Well, now I have a bill of $90. When I called the owner, he was yelling at me and being disrespectful that I either pay or he will send the bill to collections. He only cares about money. Please, be aware!

Was overcharged for a simple tankless water heater flush. Two men sent for a one person job, one who didn't do any work other than translating for the one who did all the work. Nice enough fellows but poorly equipped. Drain hose was connected without a washer and ended up spraying water all over mechanical room/garage. Call someone else.

Everything started out great until it didn't.  They wanted money for incomplete work, didn't remember what was quoted and accused me of not wanting to pay for the work that was actually done.  After pointing out specifics on quote and invoice they agreed to come back and finish.  We scheduled another appointment for which they never showed.  We then scheduled another appointment for which they sent me a $0 invoice and then charged me $250 and $20 for parts and never fully completed the work.  AVOID AT ALL COST!