Best Electric Furnace Repair in Albuquerque NM

I was very impressed with their work and their customer service.
It starts with a friendly hello from the receptionist, then Neil takes over and is always there to answer any questions or concerns, especially when you don't know a thing about plumbing or HVAC systems. ( like me!)

John came out to do the service on my HVAC and communicated so well with what was needed to be done. He was so courteous and efficient. I was very impressed!
I truly appreciate having cool air in my home, thanks to Donner Plumbing and heating.
You guys are top notch

Jorge is the best!! Extremely customer focused, knowledgeable, dependable....quality work and fair pricing.  Anyone in need of plumbing services in the Albuquerque to Santa Fe area should absolutely call Castle Peak Plumbing, Heating and Air Conditioning.  We wouldn't even think of calling anyone else!!!

They are the best highly recommend them to anyone!!! They helped us out when we bought a new house and our hot water heater was not put in correctly...very nice and professional

Mike M and Bret M of Williams Mechanical came out to install mini splits at my house. Once the installation was done, they decommissioned the old gas wall furnace and air conditioner, which was a huge help under the circumstances. You can imagine the mess, wall board fragments and soot might have gotten everywhere, but these two techs were meticulous. Thanks! (Installed in 2015).

Update 2018: the original mini split system turned out to not heat the house very well, though it cooled fine during the summer. Williams worked with me over the last couple of winters to get the heating system up to spec, under warranty. During very cold snaps they even provided supplementary heaters! Not to get into too many details, but the owners, Chris and Annette, did not give up or leave me in the cold. They continued to diagnose and adjust the system until it was working to spec in winter and summer. As I write this, I am happy, warm and comfortable and satisfied I chose Williams Mechanical for this big upgrade. They turned out to be honest in their dealings with me, and stood behind their warranty, above and beyond. I can't give them more than 5 stars, but if I could I'd give 15 stars. Highly recommend.

Kyle was great! did whatever he had to do, many hours on a Saturday, to get my grandmoms furnace on. very responsive and professional!

Great service! Very prompt and reasonable! I called them to repair a leaking shower head, it turned out to be a broken valve. It was going to require cutting a hole in the drywall, John did a great job with the repair and clean up. Would recommend!

This company has been out to my house three or four times in the last two months to try to fix my evaporative cooler. They replaced my flex hose with copper for the line going into the cooler because the technician claimed they didn't have 3/8 inch flex but he just wanted to charge me for the copper because of course they have 3/8 inch flex hose. He replaced the drain valve and that copper line and the solenoid and it fixed nothing. I can't call them again because they didn't fix it. And the first time I met the one plumber from this outfit he told me that abortion and vaccines were a plot to kill the rest of us off so the elites would have enough resources on the planet. OK so that's a crazy person.

We are new to ABQ and New Mexico and found Dom via Nextdoor. He installed a utility sink in garage and also had to move a gas line due to how close was to plumbing stub out.

He was very good and really explained what he was doing thoroughly which I appreciate. I would definitely recommend him. Thanks so much Dom

New sink w less than happy dog

Needed a sudden extreme repair for my refrigerated air system. Western Mechanical provided immediate service, clear and fair pricing, thoroughgoing diagnostics and excellent repair. Professional through and through. Wouldn't hesitate to recommend them for all such work.

I had a plumbing emergency and Frank was willing to come by that day even though it was late day when I called. He's very trustworthy and I highly recommend, will be using his services in the future!

We wanted to get a second estimate for running a gas line to our existing fireplace. They came out and said they could do the job and would email an estimate. Waited 2 weeks and no email. Called them and the woman who answered the phone looked us up and said an estimate had not been done and she would talk to the project manager and get back to us. That was 2 weeks ago. No phone call. A month now and no estimate. Sounds like they didn't think the job was worth the effort. Our first bid was $1000. I would assume that they would be approximately the same, more or less. I guess $1000 is a small job and not worth the effort. We would have appreciated some honesty from this company stating they wouldn't do the job rather than stringing us along for 4 weeks. Going back to the other company and paying the $1000.

These guys are disorganized and it seems that they only have one screwdriver. One camera. One saw for the entire company.  They are very disorganized and the front office seems to make appts for crews assuming the one regular tip Phillips screwdriver will be available and not in Los Lunas if needed in rio rancho.

Art has been great to work with. Helped us identify and fix an issue American Leak Detection got completely wrong.

I called them to switch out my swamp cooler and to get a quote to switch to central heat and air.  They quoted me somewhere around 167 dollars for the switchover but told me nothing about a trip charge.

The tech that came out to service my swamp cooler called the office after I complained about the charge,  but whoever he talked to refused to remove it.  The tech said I could call their office to dispute the charge but I did not want to deal with more aggravation at that point although I was upset over the charge.  

I later received a call from someone in their office to set up an appointment for the estimate for the switch and I told her I was no longer interested because of the trip charge they snuck into my bill, she was very apologetic and assured me a refund.  After not seeing my refund processed, I called them back and the lady I talked to said it would take 2 weeks, so I wonder if they are going to give it back.  They were very quick to take it.  

I sought to speak to someone about the status of my refund first, by calling  management (one of their options), but the call went directly to voicemail.  I then called the service center and after putting me on hold the lady I talked to then told me she had spoken to someone in management,  and told me they would expedite the refund.  Also, the tech that was coming today for the estimate never bothered showing up.

2 week waiting time for a refund for something they incorrectly charged me for is unacceptable. I would not recommend them for the above experience.  Horrible!

I would give them no stars if i could.  The owner came in with an attitude, very condescending about how 'we' clogged the plumbing.  He then cut a section out of a pipe to try to get to the problem without asking.  After two days, he could not fix the problem left me with broken items (a $60 glass candle and several glass jars of skin care items about $150 total loss), 2 of crap in my shower, that was previously clean and an unseated toilet.  
We called an Albuquerque plumber, they fixed it in an hour and will have to replace the toilet, $1,300 and fix the pipe $100.  
So, calling and trying to support local - they did not fix the problem and with their fee plus the cost of the damage a $300 dollar plumbing issue cost us almost $2,000.  Stay clear!!!