Best Water Heater Installation in Buffalo NY

Mike & Sons are great.  Straightforward, reliable,  by far - lowest estimate of 4 plumbing companies I contacted .  Highly recommend.   They did a water hookup for a new kitchen island which involved running lines through a tight crawl space ... this is not fun work for plumbers.  They were done in 90 minutes and actually charged less than original estimate because they didn't need some of the materials that were originally factored into the estimate.  Good luck finding another plumbing company that is this honest.

I had an awful grease backup in my basement so the drain needed to be snaked actually saw the sign to this company on someone's lawn and after calling others companys they offered free estimates which I loved (it gives you a chance to see if you can afford the job) Im so happy I went with this company Excellent service Bryan was great !!!! He answered questions,didn't mind my husband or I coming down to check on him, troubleshooted our  issue and was able to give us a reason why our problem keeps happening, he even gave me an estimate on getting the problem fixed (which was reasonable and I will be getting taken care of after the holidays) Plumbing Problems Call these Guys A1 Service

I requested an estimate to demolish our old garage and build a new one. Hub came to our house and did a thorough evaluation. He even came back (the next day) with his concrete guy to look at the existing and crumbling concrete floor. Finally, he provided an written estimate for the total project cost. We haven't decided yet to do this project but I was impressed with Hub Chan. Professional and responsive.

Mike has good communication, is very personable and easy to work with.  He came out of his way on a Sunday to inspect the necessary work and gave me a free estimate and very reasonable quote.  He returned to do work as promised  and repaired a fitting between my downspout and bubbler. I am pleased with his work and the whole transaction.

I was really happy with overall service. The installer was very polite and professional. They installed new lines for my gas range and barbecue and while on site also cleaned and repaired my gas fireplace. We moved into a new house which had faulty plumbing. The technician quickly noticed the problem and repaired it properly to code. I highly recommend them and they will be returning in the summer to install our new gas pool heater. Great Job Metro West. Thank You for the great service.

Great, fast, and honest service.  A down to earth group of guys that really pay attention to the details.  They were right on time and pretty reasonably in their pricing.

Outstanding service and exceeded expectations. Prompt, professional, personable, and knowledgeable. We had them fix and replace multiple plumbing fixtures as well as install and re-plumb the sump pump in our new house. We were very impressed at the quality of work, attention to detail, and overall expertise. We are subsequently having a new water heater installed and are thrilled to have them handling the job. PCS Plumbing is without question our exclusive go-to plumbing and heating resource going forward.

I was contacted immediately, and given an estimate for the cat enclosure I had been trying to get built for two months.
The price quoted was extremely fair and much thought was put into the execution of the project. The job was completed two days later, and it turned out perfectly. I would recommend this company wholeheartedly, and plan to hire them again.

Over the past 5 years, I have frequently  used the services of Zirpoli Plumbing without a single disappointing incident.

I manage the repairs for more than 50 apartments scattered over 30 locations throughout the Buffalo, New York area and the tenants living in those apartments
make it necessary for me to call Zirpoli Plumbing more often than you can imagine.

Every time I call for service, it is usually an urgent situation and my needs are addressed within a very short period of time - immediately, if necessary.

It has reached a point where I don't even ask for an estimate anymore.

I simply call in the location and the tenant's telephone number and a brief description of the problem.  

The problem is remedied and I receive an invoice in the mail a few days later.

Sometimes four or five invoices arrive all at once.

I forward the invoices to the respective property owners and they write the checks to Zirpoli Plumbing.

Zirpoli Plumbing is a full service plumbing company.

I have called them to replace faucets, toilets, bathtubs, vanities, sinks, water lines, sewer lines and on four separate occasions, I had them plumb completely gutted  rehab houses which required everything associated with the water lines, the sewer lines, the gas lines and included complete kitchen and bathroom plumbing.

Zirpoli Plumbing is as dependable as you can ask for without being overcharged.

I have been associated with new construction and remodeling projects for more than forty years and I have experienced many good and bad contractors as a result.

Zirpoli Plumbing is very good !?!

Gino Zirpoli and his crew offer old-school quality at reasonable prices and always stand behind their work.

My name is Rick McCarthy.  

If you need more information from me, I can be reached at 866-6265.  

If you go to voice mail, leave me a message and I will call you back.

This Company did absolutely outstanding work at a moderately reasonable to average price. Out of seven places that gave quotes, they were the lowest in cost by far. Service was fast, friendly, courteous, and superb without a doubt!  We had a water heater expansion tank replaced, a complete under kitchen sink pipeline replacement, and water lines replaced in the bathroom. All jobs were completed in about 6 hours and completed skillfully without any problems. Thank you very much for a great  job!  Extremely well done and professional !!!!!  I would highly recommend them for anyone needing quick efficient professional service.

Absolutely the worst company ever! They put in a new furnace, broke down within a year. Took twice for them to fix it right. Then the air conditioner was brand new installed by them and was suppose to be prepared for this summer. The guys took off the cover and did nothing more. Of course the air doesn't work on the hottest day. I call them to come repair it explaining that my son has a heart and lung condition and is having a hard time breathing. The refused to come fix it. We're rude to me and I only live a block away from the service centre. My home was 80 degrees. Had to take my son to a hotel for the night. Found out when an independent contractor came to look that they didn't fill it up and it's empty. Love the fact that they willingly took the money and didn't do the job right!

I have been a loyal Reliance customer for several years.
When I needed your service's the most was on Sunday March 22 2020, at 1853 (6:53PM) when my water heater broke and started spewing hot water into my basement, building up to 2 inches in depth and damaging many items.
I called the Reliance 24/7/365 Emergency service number and was engaged with a very belittling female customer service person! As I was panicking and begging for help, this person kept saying things like: Michelle like I told you... Michelle there is nothing I can do to help... Michelle our system is down... Michelle you have to wait until tomorrow morning... Do you want me to schedule you in?... Michelle I can't do anything else to help you... Michelle you must know what is happening in the world, there is nothing I can do.
As you can imagine, this is very frustrating behavior. I am begging for help. I have a broken rental water heater, and the leak is not stopping. My basement is filling with water and I recalled the Reliance ads keep stating: Call on Reliance, we are here to help, 24/7, for you, for your peace of mind...  -- well that is not true! --
I am very aggravated, and EXTREMELY DISAPPOINTED, with how this was handled! An emergency call is put off.
I work in Emergency Response, and I tell you, If I were to not show up, I will lose my customer! And have my reputation destroyed!
What are you going to do about this?

AND this is what they had to say:

On Friday, April 3, 2020, 02:13:27 p.m. EDT, Noelle Mackenzie
Good afternoon,
Thank you for your email and feedback. We appreciate this information and apologize for any difficulty you have had.
We will be reviewing your account and concerns below. Coaching and enhancement will be provided to those involved to ensure this is not happening in the future.
To provide some insight, our systems have been down. All service agents have been manually booking service orders to the earliest availability. No heat, no hot water and leaking units are priority calls. Unfortunately, we are not always able to guarantee same day availability. We strive to provide service as quickly as possible and our call centers are open everyday including weekends and holidays to ensure customers are booked to the earliest time frames.
Thank you for taking the time to contact us regarding this.

noelle macKenzie | Subject Matter Expert

The absolute worst. Took 5 visits to try and fix a shower handle. After 5 visits I fired him and hired a competent contractor to fix his mistakes. He says he's going to be there and then no show, or call (twice). Brought his 7 year old son to the job for my wife to babysit while he worked. Black grime all over my drywall and shower enclosure. Solder drippings all over the carpet in the closet. He borrowed my flashlight and broke my drill bits and never replaced them.  I wouldn't even hire this guy to change the washer on my garden hose. Proceed very cautiously with this company and hire at your own risk. No professionalism at all.