Best Heater Installation in Buffalo NY

Mike & Sons are great.  Straightforward, reliable,  by far - lowest estimate of 4 plumbing companies I contacted .  Highly recommend.   They did a water hookup for a new kitchen island which involved running lines through a tight crawl space ... this is not fun work for plumbers.  They were done in 90 minutes and actually charged less than original estimate because they didn't need some of the materials that were originally factored into the estimate.  Good luck finding another plumbing company that is this honest.

I walked down my basement late on a Saturday evening to find it flooded. I immediately called Mr. Plumber thinking the problem was with the sump pump. Instead of coming to my house and charging me for a house call, they suggested things for me to try first. It turns out that the problem was with the electrical line. They didn't charge me a thing for helping me solve my problem!

I requested an estimate to demolish our old garage and build a new one. Hub came to our house and did a thorough evaluation. He even came back (the next day) with his concrete guy to look at the existing and crumbling concrete floor. Finally, he provided an written estimate for the total project cost. We haven't decided yet to do this project but I was impressed with Hub Chan. Professional and responsive.

Mike has good communication, is very personable and easy to work with.  He came out of his way on a Sunday to inspect the necessary work and gave me a free estimate and very reasonable quote.  He returned to do work as promised  and repaired a fitting between my downspout and bubbler. I am pleased with his work and the whole transaction.

I had Nick install a new gas line for stove and water line for a fridge as well as put in a range hood and dishwasher.   He was fast, professional, and I could tell he took pride in his work.   I was impressed and would definately use him again.

Great, fast, and honest service.  A down to earth group of guys that really pay attention to the details.  They were right on time and pretty reasonably in their pricing.

Called these guys to quote a job quote I got from another plumber. Turned out, the problem was not what the first plumber said and their quote was $1,000. cheaper! Very clean, courteous, and friendly. I highly recommend these guys! They will be th one we call when we need anything further.

I was contacted immediately, and given an estimate for the cat enclosure I had been trying to get built for two months.
The price quoted was extremely fair and much thought was put into the execution of the project. The job was completed two days later, and it turned out perfectly. I would recommend this company wholeheartedly, and plan to hire them again.

Over the past 5 years, I have frequently  used the services of Zirpoli Plumbing without a single disappointing incident.

I manage the repairs for more than 50 apartments scattered over 30 locations throughout the Buffalo, New York area and the tenants living in those apartments
make it necessary for me to call Zirpoli Plumbing more often than you can imagine.

Every time I call for service, it is usually an urgent situation and my needs are addressed within a very short period of time - immediately, if necessary.

It has reached a point where I don't even ask for an estimate anymore.

I simply call in the location and the tenant's telephone number and a brief description of the problem.  

The problem is remedied and I receive an invoice in the mail a few days later.

Sometimes four or five invoices arrive all at once.

I forward the invoices to the respective property owners and they write the checks to Zirpoli Plumbing.

Zirpoli Plumbing is a full service plumbing company.

I have called them to replace faucets, toilets, bathtubs, vanities, sinks, water lines, sewer lines and on four separate occasions, I had them plumb completely gutted  rehab houses which required everything associated with the water lines, the sewer lines, the gas lines and included complete kitchen and bathroom plumbing.

Zirpoli Plumbing is as dependable as you can ask for without being overcharged.

I have been associated with new construction and remodeling projects for more than forty years and I have experienced many good and bad contractors as a result.

Zirpoli Plumbing is very good !?!

Gino Zirpoli and his crew offer old-school quality at reasonable prices and always stand behind their work.

My name is Rick McCarthy.  

If you need more information from me, I can be reached at 866-6265.  

If you go to voice mail, leave me a message and I will call you back.

Our basement flooded and it was very bad. We requested service for two different issues. One being the water heater and the other being the stoppage issue. They wanted to replace out water heater and the price was outrageous! We found another plumber to replace this for $1,000 less than the prices quoted! After we did not go with them for the water heater replacement, they cancelled the second service for the stoppage, even though we now paid two times for two different service calls! They rescheduled for a week away. The morning of service, they called AGAIN to cancel stating we would have to wait an additional week! In the mean time, our basement is flooding with every rain!! I DO NOT recommend this company!

Great place.
We use them for everything in our house.
They always have come the same day.
Their pricing beats all the competitors and service is top notch.
They took care of our problems and offered suggestions for other areas of our house to help us save money.
I only recommend friends to Emerald
5 Stars

I have been a loyal Reliance customer for several years.
When I needed your service's the most was on Sunday March 22 2020, at 1853 (6:53PM) when my water heater broke and started spewing hot water into my basement, building up to 2 inches in depth and damaging many items.
I called the Reliance 24/7/365 Emergency service number and was engaged with a very belittling female customer service person! As I was panicking and begging for help, this person kept saying things like: Michelle like I told you... Michelle there is nothing I can do to help... Michelle our system is down... Michelle you have to wait until tomorrow morning... Do you want me to schedule you in?... Michelle I can't do anything else to help you... Michelle you must know what is happening in the world, there is nothing I can do.
As you can imagine, this is very frustrating behavior. I am begging for help. I have a broken rental water heater, and the leak is not stopping. My basement is filling with water and I recalled the Reliance ads keep stating: Call on Reliance, we are here to help, 24/7, for you, for your peace of mind...  -- well that is not true! --
I am very aggravated, and EXTREMELY DISAPPOINTED, with how this was handled! An emergency call is put off.
I work in Emergency Response, and I tell you, If I were to not show up, I will lose my customer! And have my reputation destroyed!
What are you going to do about this?

AND this is what they had to say:

On Friday, April 3, 2020, 02:13:27 p.m. EDT, Noelle Mackenzie
Good afternoon,
Thank you for your email and feedback. We appreciate this information and apologize for any difficulty you have had.
We will be reviewing your account and concerns below. Coaching and enhancement will be provided to those involved to ensure this is not happening in the future.
To provide some insight, our systems have been down. All service agents have been manually booking service orders to the earliest availability. No heat, no hot water and leaking units are priority calls. Unfortunately, we are not always able to guarantee same day availability. We strive to provide service as quickly as possible and our call centers are open everyday including weekends and holidays to ensure customers are booked to the earliest time frames.
Thank you for taking the time to contact us regarding this.

noelle macKenzie | Subject Matter Expert

Stay far far away! Hired him to remodel our bathroom. He has no idea what he is doing. We took out our tub and turned it into a stand-up shower. Now, when we take a shower our kitchen ceiling leaks. Turns out he installed our shower doors incorrectly. We also cannot open or close the glass doors without them scraping and falling off the tracks. I emailed Delta (who are amazing) they sent me all new parts and here is what they said

It appears that the glass panels are not sitting completely straight and need to be adjusted using the roller brackets.  What i'll be doing is shipping a new set that the installer will need to use.

Also, the inner panel appears to be lower than it should be.  It looks as if the glass is dragging on the bottom track or extremely close to doing so.

I'm going to send a new full track as well. The installer will need to use both new wall jambs, top and bottom tracks along with the new rollers.

After it all gets reinstalled, things should operate properly. Advise him not to trim the side pieces down but only the top and bottom should be trimmed for length. I also decided to go ahead and send new glass because it could be damaged since it was so close to scraping the bottom track.

He also took a chunk out of my brand new shower base, walked all over my carpet with boots on, caused dust ALL OVER(they didn't cover anything up), scraped my new floor while installing the vanity, and made my hallway their personal workshop for almost two weeks. It took them several tries of putting up my tile and taking it down because they couldn't figure out how to do

Save yourself the money and aggravation and get someone who knows what they are doing. This guy does not!!!