Best Lighting Installation in Boston MA

I had botched a home project pretty bad and needed a professional to come help. Paul was extremely responsive and punctual. He did a very quality job for a fair price as originally quoted. Will definitely be leveraging his services again!

Great work done quickly and in time:
I had a super old water heater that was in a small crawl space above my bathroom (A nightmare for anyone who had to work on it) but 128 Plumber and there team took on the work with no problems at all. They showed up on time and got to work right away. Kyle, Sam, and Steve D did a incredible job getting the old water heater down from the crawl space , no small feat because it was 9 feet in the air, and getting the new one in. They were able to quickly hook up the new one and the electrician came right after them, literal minutes apart to hook up the water leak sensor. This is by far the best plumbers I have had the pleasure to hire

First, don't trust the reviews on their website. Five star is misleading. They claimed they have five star review. Actually, they are way less than that. I called their service number to fix a noisy heating system. After a quick check, they gave me three options. Not suppressingly, the most expensive one is to replace the whole heating systme with a brand new one. I opted that out. So, they replaced three old parts and drained the water out and refilled it back after that, and charged me around $900 bucks. However, that didn't fix the noise problem at all after they left. So, I called them again. This time, an enginer checked the sytem and told me the noise was normal. However, he claimed that there was a safety problem, and if I didn't change it, he would turn off the heating. So, I was forced to accept a MUST-Do repair, replacing the aquastat, and charged me $500 for that small device ( I later checked online, and found it is less $100 bucks) and less than half hour installation.

But, that still couldn't sovle the initial noise problem. So, I called them AGAIN. This time, another engineer checked the system and told me, the noise was NOT normal, and it was one of the noisiest heating systems he ever met. He also found that the previous engineer made a big mistake and caused some SAFTETY issue. He promised to sovle the safety problem and he did it in another appointment. But for the noise problem, one of his options (the other was to replace it with brand new system) was to clean the internal of the heater, which would cost $1400 bucks, and couldn't ensure it will be fixed.

WHAT? why couldn't they find this problem from the begining? Only after I already spent $1400, they told me I need to pay another $1400 to fix it. This is rediculous. I refused their plan. And I would rather to keep a noisy system instead of paying for uncertain result.

So, my conclusion is: they don't consider for customer at all, and they charge people with crazy OVER PRICE. And finally, they don't have enough expertise to find the problem. Stay away from them and save your mooooooony and time for a better service provider.

Bloody awful. Unfortunately, zero stars isn't an option. After having spent over $900 to this company in the last 6 or seven weeks, my furnace still isn't right. The guys who came to service my water heater as part of my annual service contract did nothing, because the drain valve is plastic vs. brass, and all they tried to do as part of their plumbing inspection is sell me more pricey services.  It seems every possible solution to my furnace issue involves another big expense; it's all trial and error apparently. 15 years ago, they were great, giving us a hardship discount on a much needed furnace when times were tough for us. Is this even the same company? Maybe they suckered me. Either way,  I'm very disappointed in GEM.