Best Water Heater Installation in Virginia Beach VA

So Barry and Vincent just left and I have to say I couldn't be more pleased... I had sewage backing up in my laundry room from the washing machine drain. I was hoping they would just snake the line and call it a day but nothing is ever that easy... Took them 2 hours to clear the pipes as they were completely clogged with grease and gunk! Eventually I have to replace the cast iron with PVC so I will be calling back, but the blockage is clear and the price for what they did today was very reasonable! Thanks again guys!

I made a call to Roto-Rooter about my water heater going out, and I was in desperate need.  They were able to come check it out the same day, after I scheduled it online. Alonzo came out and was quick to say what needed to be done, which was just a replacement of parts (where another company said it needed to be replaced entirely). After being given a quote, I approved the work and he got the parts he needed, and was back in less than an hour. It was so so easy to work with them and I'm so happy I chose them!

This message is to verify the 30 minute response time of this company. I was pleasantly surprised that someone reached out to me before the 30 minutes.  Thank you Paula.  We were unable to use this company because the work was previously contracted to a company that finally showed up to do the work. However I have definitely locked this number in for any future plumbing issues.

Jason's an awesome guy and offers a fair price. Had him come and diagnose a leak in my house. Come to find out it was an HVAC issues. But he explained everything to me clearly so I was able to understand what was going on and also recommended an HVAC guy who came and resolved the issues. Jason was responsive and communicated with my the time he was available. Will definitely be contacting him again it I have any other issues.

Poor communication. Do NOT use them if you have a rental/second house. They do not call to inform you what is going on. I had a leak at my 2nd house in Norfolk and I was very specific that they need to talk to me not the kids in the house. One way communication is all I got and a bill 2 months after the fact. The house was built in 1959 and my son said they obviously did not want to work on the plumbing. So after 4 days of no response  I called Dons Plumbing and he was GREAT he went to the house the next day, called me to tell me what the problem was and fixed it within a few days.

Excellent plumbing company! I have used this company several times and I have always been extremely satisfied. They work until it's perfect!

Mine is just an observation, of professionalism and what I perceived as genuine concern and pride in a job well done.
The team work of the persons at the site and the patience of the guy leading to explain their progress and the vision of the task at hand... I found to be impressive.
Should I own a home/ have a home built, or be abreast of someone in the process of needing their services.. I have the number on hand

they came out did good Job doing the repairs my issue is the aftermath of the work found holes all over my house now the ceiling is coming apart from work in attic I know the house is old but I would have better hiring a construction company .at over 5k in repairs now  dealing with a rodents which I never had because of all the holes ,my advice is to contract a contractor first...

Dear American Mechanical Customer Service department,

Please clarify to your customers how exactly you schedule your appointments. For example, here's a negative situation: on Monday, I'm told that I have an appointment at 3 pm  on Tuesday. On Tuesday, I leave work early, but no one shows up or calls until 4:30 pm. They leave a message, and I call back less than 5 minutes later only to be told my appointment has been canceled! I'm sorry, American Mechanical, but my life does not revolve around your ambiguous scheduling. In short, you suck.  

Yelpers, please take your business elsewhere.

Waited until the end of the business day on a Friday to call and say they can't make it until Monday.

Beware before using this company. They will charge you for services they didn't do. I personally would look elsewhere.

Outstanding Service, and Professionalism! They got in, got the job done and asked if I had any questions before they left. Highly Recommend!!

They do not do work up to code, steal tools and personal property and never finish a job that they are paid for. Jason and Melissa are both con artists. They were paid in full for a job and didn't even complete it. On top of stealing over 1k of items from the home. The owner of the trailer is not happy, never was. Took them to court and they never showed but were quick to file bankruptcy to clear the judgement.

Funny that 2 of the reviews are from Melissa Bond herself.