Best Toilet Repair in Virginia Beach VA

Great service & Very responsive! My rental property had a clogged toilet Sean responded promptly to my call gave me a quote, corresponded with my tenants and solved the problem. It was emergency service and it was handled he was very polite and professional! Will definitely recommend him for any plumbing need!

I frequently DIY and am usually disappointed with the poor workmanship I find when I call in others for repairs. But not this time.  They took care of a problem w the bath tub faucets and found a water leak under the house.  THESE GUYS WERE AWESOME.  They did what they said they would do, and did it when they said they would. The office dispatcher was great and communicated frequently about what would be done when.   Not only did they do a great job, the left the house in great shape.  They had to move some things in a closet to get to the tub access, and w everything was put back even nearer than before.   THANKS TEAM!!  Great work!  Would definitely recommend them!!!

Jason's an awesome guy and offers a fair price. Had him come and diagnose a leak in my house. Come to find out it was an HVAC issues. But he explained everything to me clearly so I was able to understand what was going on and also recommended an HVAC guy who came and resolved the issues. Jason was responsive and communicated with my the time he was available. Will definitely be contacting him again it I have any other issues.

Neil and his team were prompt, courteous, good at communication, and delivered on time. I will definitely use them again.

I am so pleased with the work and service that I received from Roto Rooter. I discovered a leak on Friday morning and made an appointment for the following Monday -- so we had to wait three days with a leak in our dining room. That company never showed up, so I called several others. They either did not return my call, or were not available that day. When I called Roto Rooter they had someone there within about two hours. As I also had plaster damage, they sent a water damage restoration worker as well. They were both from Roto Rooter, which made coordinating with both of them very easy and really lowered my stress about the entire situation. All three gentlemen were professional, friendly, and easy to get in touch with, even after normal work hours. Next time I need a plumber I will definitely call them first.

My water heater went out last night. I called Mr Rooter and they had someone here first thing in the morning.  They were very knowledgeable and conservative in their approach.  Sean was my technician. He was able to identify and provide options for the repair. I opted for a new water heater and he was able to replace and install the new job quickly and efficiently.  I will call Mr Rooter for all my plumbing needs.

I am so very pleased by the work performed at our house today by Portsmouth Plumbing.  We had an extremely slow drain on the guest bathtub. I had used a different company about two years ago and the only thing they did was snake a little bit of hair out of the drain.  Today, the plumber determined the drain was almost totally blocked and he even discovered a small leak we had under the house!  Everything was taken care of and at a reasonable price. I highly recommend this company for all of your plumbing needs!

Steer clear of A-1 Sewer and Drain. If you need emergency service, they cannot and will not help you. This company doesn't even have the decency to call and let you know that their technician will NOT be coming after scheduling a time and not showing up. Four calls later and nothing. Customer service at its worst. I had one great experience before but guess things went downhill for them. It's unfortunate.

so ANGRY, after spending all day with no heat in freezing temps (20) I was promised that someone would come out by my insurance from this company, after no contact I call them to find out they have a wrong #, so I correct it and the after hrs call center states Ill get a call. This 'guy' calls and says yes? I reply well I am checking on your arrival time, he states Im not coming tonight, someone will call you tomorrow? I respond Ive been waiting and not waiting another day for the heat to get fixed when I was promised tonight, (theyre 24 hrs) he states NO, tomorrow, I said forget it and hung up. I call my insurance back nearly in tears as we're all freezing and whilst on hold another guy from american mech calls? Yes, he states I will be there in 45 mins (midnight) I say ok...but ...nevermind...he says are you the home owner? It will be $135 I said its a $75 call out fee? He tells me he'll call right back...he calls back and states he'll be over in 45 mins again. So apparently, if your insured with a fixed fee, your a last priority, people paying out of pocket with no contract are a priority as they can charge what they like? Huh and they have such good reviews......whatever

Do not call these people unless you want to be frustrated!  They are so unprofessional including the female who answers the phone.  I see another reviewer said they called at the end of the day stating they would be there until Monday on Friday.  At least they called.  I didn't get a call.  No phone call at all.  These people are under contract with my home warranty company.  First they scheduled me outside the turnaround time under the contract which requires 48 hour turnaround.  Next they didn't show or call after waiting from 12-4pm.  I called at 3:50 and nasty Donna who answers the phone said I was next and they were coming.  She was very disrespectful earlier this week.  Well it's almost 8pm no Ellsworth and no answer.  If they don't care about a contract which brings them lots of work, they won't care about someone who is not under contract.

Once again your company came to my rescue! My brother was scheduled to help me winterize but he got sent to OK. My hubby is in the hospital in FL so I called your office. Sarah explained all the details and gave me a quote. JOE arrived at the house Sunday, called me and did the work. I know I can always count on your company to be there when needed! Thanks for helping me out!

Outstanding Service, and Professionalism! They got in, got the job done and asked if I had any questions before they left. Highly Recommend!!

Poor communication. Do NOT use them if you have a rental/second house. They do not call to inform you what is going on. I had a leak at my 2nd house in Norfolk and I was very specific that they need to talk to me not the kids in the house. One way communication is all I got and a bill 2 months after the fact. The house was built in 1959 and my son said they obviously did not want to work on the plumbing. So after 4 days of no response  I called Dons Plumbing and he was GREAT he went to the house the next day, called me to tell me what the problem was and fixed it within a few days.

We were out of town when our hot water heater, which also produces the heating, went on the fritz at our rental property. Our Home Warranty Company wasn't able to get a plumber dispatched in a timely manner, and with a tenant without hot water AND heat, we just couldn't wait. We called Lanthorn and they were out the very same day, identified the issues, were able to find the rare parts and complete the installation the very next day.

Their communication throughout the process was timely, top-notch service, even texting to let us know when they were on the way. Their rates were more than reasonable, and their staff, from the Office Manager to the Technician on-site, were super professional.

All around great experience; will definitely use again and refer with confidence!

Mine is just an observation, of professionalism and what I perceived as genuine concern and pride in a job well done.
The team work of the persons at the site and the patience of the guy leading to explain their progress and the vision of the task at hand... I found to be impressive.
Should I own a home/ have a home built, or be abreast of someone in the process of needing their services.. I have the number on hand

They do not do work up to code, steal tools and personal property and never finish a job that they are paid for. Jason and Melissa are both con artists. They were paid in full for a job and didn't even complete it. On top of stealing over 1k of items from the home. The owner of the trailer is not happy, never was. Took them to court and they never showed but were quick to file bankruptcy to clear the judgement.

Funny that 2 of the reviews are from Melissa Bond herself.