Best Heater Repair in Virginia Beach VA

I live in Newport News and was referred to Drain Wizard by Homeserve, a home service plan provided by Virginia Dominion Energy.  I contacted Homeserve on 12/3/2021 after researching several plumbers in the area who could perform a drain cleanout on my home property.

Homeserve dispatched a call to Drain Wizard within minutes.  Mr. Booker, according to his name that was printed on the work order, arrived promptly at 12:12 p.m.  He knocked on my door announced himself and immediately was led to the area of the house that was in need of plumbing issues.  He glanced at the toiled and mentioned that since the toilet was not flushing, snaking the toilet would be an option.  Mr. Booker retreated outside to assess the work area (so I thought).  In the interim, I presumed he contacted Homeserve to get the work order approved to no avail.  Meanwhile, while Mr. Booker spoke with a claims representative, I was also on the telephone with Homeserve informing the agent, Jimmy, of what had transpired outside.

When I looked outside to summon Mr. Booker to the telephone to speak with Jimmy, Mr. Booker and his coworker left my property in the Drain Wizard truck immediately.  Mr. Booker never knocked on my door to inform me of his findings; whether or not the work was feasible or covered under the Homesere warranty or anything whatsoever.  No work was completed!
Mr. Jimmy apologized to me for the lack of professionalism from Drain Wizard's employee.  I contacted Dee on 12/4/2021 and asked to speak with a supervisor or manager.  She informed me to call back at 8:30 a.m. because all of the managers were in the field.  Sorry, Drain Wizard, you missed the mark this time!

I have a real dilemma. My downstairs bathrm, which is a very small add on Was leaking due to the wax ring being worn. Micheal and Sons put on a wax ring. However, the tile has water under it, the grout is chipping. Needless to say our subfloor is taking a hit. We are in a fix having already spent over $3,000.00.(a long story) we can't afford another penny. The Lord says in his word you have not because you ask notwe need a pro bono plumber!!!please help us!!! Please contact Cheryl at 757- 270- 2995

Jason's an awesome guy and offers a fair price. Had him come and diagnose a leak in my house. Come to find out it was an HVAC issues. But he explained everything to me clearly so I was able to understand what was going on and also recommended an HVAC guy who came and resolved the issues. Jason was responsive and communicated with my the time he was available. Will definitely be contacting him again it I have any other issues.

SCAMMERS!!! Beware of this Company. Got some work done by them. Billed me outrageously for the work and failed to explain the charges by any means, which is SHADY. I work in the industry and I know what the price range is for this for job! In addition, they were unwilling to provide me with receipts for the parts they claim that they purchased to complete the work! SHADY Again!

I can take the high cost of the work as long as I get a detailed explanation! Not wanting to provide basic explanation is by no means acceptable.

I waited a pretty long time to update my review on this company again, juuuuuust to make sure I wasn't writing purely from emotions.

So as an update to my initial review, Lindsey Brothers reached out to me to offer a replacement toilet at no charge. I was completely surprised by this and thanked them for the gesture and call.
Sure enough, a few days later Mr. Lindsey himself came out and replaced the toilet that was cracked with a new one. He took my old one away, and even took out some laundry room doors I've been meaning to take to the landfill for the longest.
And as an added bonus, he apologized once more for the inconvenience and gave me some really good life advice on random things just through genuine casual conversation.
He's such a good person- Gives me a loving fatherly feeling for sure!
So though it was a little bumpy road getting here, I think in the end Lindsey Brothers surely made up for it, and then some!

None of us are perfect, and we all know system processes have their disadvantages, so I appreciate their follow up on striving for perfection.

I've got no doubt in my mind that the next time I have a plumbing issue, I'll more than likely reach out to Lindsey Brothers!

Fantastic service.  Very friendly techs that know what they're doing. Came out same day to identify the necessary repairs and were back the next day to fix it. I would definitely recommend them.

Excellent plumbing company! I have used this company several times and I have always been extremely satisfied. They work until it's perfect!

Andrew P was friendly, informative, and fast with my toilet repair. Excellent service.

Dear American Mechanical Customer Service department,

Please clarify to your customers how exactly you schedule your appointments. For example, here's a negative situation: on Monday, I'm told that I have an appointment at 3 pm  on Tuesday. On Tuesday, I leave work early, but no one shows up or calls until 4:30 pm. They leave a message, and I call back less than 5 minutes later only to be told my appointment has been canceled! I'm sorry, American Mechanical, but my life does not revolve around your ambiguous scheduling. In short, you suck.  

Yelpers, please take your business elsewhere.

This company is a rip off, charge double the price of other plumbers that are qualified to do the same work.

Once again your company came to my rescue! My brother was scheduled to help me winterize but he got sent to OK. My hubby is in the hospital in FL so I called your office. Sarah explained all the details and gave me a quote. JOE arrived at the house Sunday, called me and did the work. I know I can always count on your company to be there when needed! Thanks for helping me out!

Very unprofessional. Called and schedule an estimate for Saturday. Plumber was 15 minutes late and didn't even complete the estimate. Halfway through the walk through he said we needed to find someone else and walked out without explaining why or apologizing for wasting our time.

They do not do work up to code, steal tools and personal property and never finish a job that they are paid for. Jason and Melissa are both con artists. They were paid in full for a job and didn't even complete it. On top of stealing over 1k of items from the home. The owner of the trailer is not happy, never was. Took them to court and they never showed but were quick to file bankruptcy to clear the judgement.

Funny that 2 of the reviews are from Melissa Bond herself.