Best Faucet Installation in Virginia Beach VA

I had what I thought was a huge leak but found out it was a relatively easy fix.   Got a bit of an education from these guys.  If you want honest, dependable and efficient service Stokes Plumbing is the way to go.

They came out in less than an hour of me calling them and had the problem fixed very quickly. They explained to me exactly what happened and how to prevent it from happening again in the future. Their customer service both on the phone and in person was amazing. It's clear that they truly care about customer satisfaction.

Jason's an awesome guy and offers a fair price. Had him come and diagnose a leak in my house. Come to find out it was an HVAC issues. But he explained everything to me clearly so I was able to understand what was going on and also recommended an HVAC guy who came and resolved the issues. Jason was responsive and communicated with my the time he was available. Will definitely be contacting him again it I have any other issues.

Neil performed a toilet installation and installed some spacers between the back of the tank and the wall upon my request.  My appointment was on short notice since the old toilet was leaking, so he had to return a few days later for the spacers.  Mr. Neil was punctual and communicative about his ETA for both appointments, removed the old toilet (and schlepped the new one up a flight of stairs), and cleaned up the work area. I do plan to hire him again for future projects.  His rates were very reasonable and this is a great way to support a local, BIPOC-owned business.  I will follow up with photos of future projects as appropriate.

The general manager contacted me to discuss my issue. I was informed additional training will be provided to the technician that came out to my home. I hope the additional training helps others to avoid the problems I had.

They showed up early to the job. When it turned out to be more complicated than originally thought they didn't try to nickel and dime us. Did excellent work, would use again. Had A-1 Sewer and Drain come out first on a Saturday and was told they'd call back with a quote on Monday morning. Been two weeks and still waiting on that call.

My first encounter with Justin was during a bathroom remodel in which I already had a hired plumber. He looked over the work that was done, said it was subpar with cut corners, and confronted the plumber for me getting him to re do the work for no charge. He earned my respect and has had PLENTY of my business since then.
Justin has consistently provided top notch work at my home. He responded to an emergency sewage issue that two other companies couldn't fix, installed a tankless water heater, removed the boiler, installed a brand new gas line and made all the new connections look stellar, replaced replaced toilets... and more. There hasn't been a issue he wasn't able to fix and charges far less than major companies. Anyone that can match his pricing isn't going to get the job done correctly.
I can't recommend Justin and Flotech Services enough! He's now taken care of friends and family and everyone thanks me for the recommendation. So glad he FINALLY set up Yelp so I can for all recognize him!

Thanks to the previous home owners who were DIYers, We had an emergency. These guys came out and took care of the job, did it well, but the Master plumber didn't watch out for his assistant. Human error. My reasoning for a low star rating was the owner of the company.

He became defiant over the phone to me while talking with him. And he wouldn't let me finish at first until I became rude right back. Will I use them again? I really don't know. It totally depends on the situation. What we spent on the repair was at least 2 years of sacrifice on 2 years of vacation. So yeah, Mr. Owner, I took it personally. What ever happened to the days of the customer is always right? Common courtesy goes a long way, and it works both ways.

Worst customer service I have ever experienced in my life. What started as a repair for my hvac system, turned Into the need for a new system to be installed. (Which I now question and think this could be a predatory company)  When they came to install the new system, they broke a pipe, couldn't locate the water shut off For 20 minutes, flooded my entire 2nd story condo and the unit below. Their employees started off very nice then Quickly turned to not returning phone calls, yelling at me, cursing at me and were absolutely zero help in dealing with their insurance.  The water shutoff was right next to the pipe they broke. take this experience for what you will but I would never recommend this company to anyone. it took 2 months and threatening with a lawsuit to get their insurance To settle so I could begin the repairs on my home.

Very unprofessional! They say their coming and don't show, several days later they show up. We have to use them because of the gas co is using them as a contractor for the gas meters.  The work area was not left the way they found it, (leaving a gate open is a big no no!!!) and one of the workers did nothing but stand around smoking cigarettes on the property the entire time, and did I mention they are working with gas meters?!?!?  Would not recommend this company at all!

Beware before using this company. They will charge you for services they didn't do. I personally would look elsewhere.

Tried to over charge for time. Charged for 1 hour 15 mins and was there 1 hour. Showed him time on ring camera and he still argued saying he was going by his time. That 15 mins was an extra $50! Also charged labor to fix clogged toilet AND CHARGED FOR THE TOOL USED! $150 for the tool on top of the labor fee. Also travel charge. Not like I can bring my toilet to them to fix so that's just a way to get a little more. Feel very taken advantage of.

Excellent plumbing company! I have used this company several times and I have always been extremely satisfied. They work until it's perfect!

I had a great experience with J.F. Whitlow Jr. and Sons for their plumbing service. They were sent to us through our home warranty company (after a failed service call from another company). The ladies who answered the phone were quick, kind and knowledgeable. They had great customer service. The technician they sent out was Lee. He was knowledgeable and thorough and was able to give us full details on the problem we were having with our main line. We are having them back to fix the problem this week! Great service! Thank you all!

Mine is just an observation, of professionalism and what I perceived as genuine concern and pride in a job well done.
The team work of the persons at the site and the patience of the guy leading to explain their progress and the vision of the task at hand... I found to be impressive.
Should I own a home/ have a home built, or be abreast of someone in the process of needing their services.. I have the number on hand

They do not do work up to code, steal tools and personal property and never finish a job that they are paid for. Jason and Melissa are both con artists. They were paid in full for a job and didn't even complete it. On top of stealing over 1k of items from the home. The owner of the trailer is not happy, never was. Took them to court and they never showed but were quick to file bankruptcy to clear the judgement.

Funny that 2 of the reviews are from Melissa Bond herself.