Best Water Heater Repair in Virginia Beach VA

Well the guys just left and all I can say is AWESOME!!!  Friday after 5pm and they were fast to arrive and quick and professional to find and fix the issue. And by the way, their TOTAL price was less than what most others charge for an after hours service call just to show up.
Well done gentlemen and thank you!

P.S. Response time was less than an hour and total time was about 2 hours from initial call to problem solved.

When Roto Rooter came to my residence they were very quick in resolving my issue. The problem is that it took me having three appointments for them to show. The first night no one showed up and I had to call to find out why. The second night I was told more than once that someone would be at my house that night. Didn't happen so I had to reschedule again. The third night the dispatcher promised that someone would come. He could me before the plumber showed up to inform me that the plumber was on the way. Roto Rooter is a great idea but I believe the limited technicians makes things inefficient.

Jason's an awesome guy and offers a fair price. Had him come and diagnose a leak in my house. Come to find out it was an HVAC issues. But he explained everything to me clearly so I was able to understand what was going on and also recommended an HVAC guy who came and resolved the issues. Jason was responsive and communicated with my the time he was available. Will definitely be contacting him again it I have any other issues.

This company is local and I couldn't ask for any better service.  When I called they actually answered the phone and scheduled me right away.  The owner and another guy came to do the job and I had a ton of stuff to ask about the plumbing in my 1962 home.  They fixed the washing machine backup into my kitchen sink without any problems.  I asked if they could give me an estimate on replacing my main line and rerouting my pipes since I live on a slab and they measured everything and gave me an estimate right then.  I was shocked, I kept saying they didn't have to do it right now but they assured me it wouldn't take long at all.  I was very impressed with their willingness to help me find a solution, the price of the estimate and the price for this service call.  I won't ever have to search for another plumber because they are the best in my opinion.

I hate to write this review but after 2 attempts at getting a plumber to show for 2 SCHEDULED APPOINTMENTS I am left with the only option of providing a fair warning!!!!!

I need to stress that I get when multiple ppl are handling appointments, lines can get crossed so I provided grace & understanding and reached out to them again even though I was never given a courtesy call for the no call no show. I moved my day around both days to no avail. My final attempt to communicate with this company was received with a we had a bigger job, and I'm doing you a favor at even calling you back after hours sort of response. This is completely unacceptable and very disappointing.

At this point I am satisfied with the Performance of the work! This was the only company that I actually got a real person answer upon calling. Seth was on the way within 10 minutes of the call.  He came and quickly got to work with his assistant.  They wore shoe covers and were very neat with their work, cleaning up afterwards. (Not that there was a mess ).  The only thing that does not make this a 5 star is the cost.  I thought it was kinda steep but then I needed them and they were the only response.
I would call them again though.

We called them with an issue at work. They came out first thing in the morning and were helpful with educating us with what needed to happen. When one of the workers needed advice, the owner Paul came directly over. Now THAT is customer service at it's finest!!!

Had a plumbing emergency with my sink and it's of course Sunday. I called A1 who said they could be out from 4-6 which was 2 hours from the time I called but the Pat was able to be here 10 minutes after I called! Pat is my hero! I literally had a science experiment in my sink from trying to use drain cleaner that didn't work. He cleared the issue within the hour. After hours service has a price but it was worth it! I will use this company again for sure!!

John Cornett
I wanted to tell How much I appreciate you and your staff! I just had a bathroom fixed from Eric V! He did a great job and was very through! Also very professional! Renee has always been sweet and very kind! For any job she always explains it all the way through! Thanks for your great staff! I will be using you for future needs! Thank you!

Very unprofessional! They say their coming and don't show, several days later they show up. We have to use them because of the gas co is using them as a contractor for the gas meters.  The work area was not left the way they found it, (leaving a gate open is a big no no!!!) and one of the workers did nothing but stand around smoking cigarettes on the property the entire time, and did I mention they are working with gas meters?!?!?  Would not recommend this company at all!

Beware before using this company. They will charge you for services they didn't do. I personally would look elsewhere.

Outstanding Service, and Professionalism! They got in, got the job done and asked if I had any questions before they left. Highly Recommend!!

They do not do work up to code, steal tools and personal property and never finish a job that they are paid for. Jason and Melissa are both con artists. They were paid in full for a job and didn't even complete it. On top of stealing over 1k of items from the home. The owner of the trailer is not happy, never was. Took them to court and they never showed but were quick to file bankruptcy to clear the judgement.

Funny that 2 of the reviews are from Melissa Bond herself.