Best Water Heater Repair in Virginia Beach VA

Professional & knowledgeable. Give them a call, they've come to the rescue three times for us and even replaced all of the cast iron pipes under our house with PVC when we had tree roots in our main line.

After having to reschedule my appointment for sewer cleanout replacement 3 times with Corey due to rain, his crew being behind on there work and a no show, Shawn and Lewis showed up on time Friday morning, discussed the work that was going to be done and how long it would take. They finished early afternoon as they said they would, cleaned the work area and made all the proper connections while explaining the reasons they were bad in the first place. Overall, I am pleased with the quality of work that was done even though it was kind of frustrating getting it all set up. I will use Roto-Rooter again.

Jason's an awesome guy and offers a fair price. Had him come and diagnose a leak in my house. Come to find out it was an HVAC issues. But he explained everything to me clearly so I was able to understand what was going on and also recommended an HVAC guy who came and resolved the issues. Jason was responsive and communicated with my the time he was available. Will definitely be contacting him again it I have any other issues.

This company is local and I couldn't ask for any better service.  When I called they actually answered the phone and scheduled me right away.  The owner and another guy came to do the job and I had a ton of stuff to ask about the plumbing in my 1962 home.  They fixed the washing machine backup into my kitchen sink without any problems.  I asked if they could give me an estimate on replacing my main line and rerouting my pipes since I live on a slab and they measured everything and gave me an estimate right then.  I was shocked, I kept saying they didn't have to do it right now but they assured me it wouldn't take long at all.  I was very impressed with their willingness to help me find a solution, the price of the estimate and the price for this service call.  I won't ever have to search for another plumber because they are the best in my opinion.

Mr. Lindsey is a very kind hearted man. I have an elderly customer that is in dire need of a gas hot water heater and lives off a fixed income. Mr lindsey is donating a hot water heater to her free of charge. This man deserves the world. His office staff also was very helpful and kind when we called yesterday and told them our situation. They are the only company that even returned our phone call. I would refer them to anyone.

Poor communication. Do NOT use them if you have a rental/second house. They do not call to inform you what is going on. I had a leak at my 2nd house in Norfolk and I was very specific that they need to talk to me not the kids in the house. One way communication is all I got and a bill 2 months after the fact. The house was built in 1959 and my son said they obviously did not want to work on the plumbing. So after 4 days of no response  I called Dons Plumbing and he was GREAT he went to the house the next day, called me to tell me what the problem was and fixed it within a few days.

I called them yesterday evening due to a pipe burst after freezing temperatures. They said they would come over at some point that night and call first.

No call all night.

The next morning I called and left a voice message to see if they would still come over. At 2:48 p.m., I am still waiting to hear.

Do not use this company. I realize all plumbers are busy right now due to freezing temperatures and pipes bursting all over Hampton Roads. However, it is unacceptable to tell someone that they will come over and then never show up or -most of all- NEVER call.

Terrible, terrible.  We purchased a reverse osmosis system for 200.00....I put most of it together, but realized the plumbing wasnt going to work (connectors were not the same size).  We knew it wouldnt take a plumber more than 1 hour to handle the job, and figured that was better than multiple trips to Home depot and some frustration.  We called A1.  They came out and quoted 1 hour for the job, and maybe 1.5.  The guy moved like tar, and took his time.  Multiple trips to the truck, etc.  You know the drill - took 3 hours.  They should never charge by the hour (should be by the job).  But anyway, we agreed to the 1 hour, and maybe 1.5 hour job.  Because it took 3 hours, we were charged 471.50 (dont forget the service charge).  Almost 500.00 to install a R/O.  Wow, should have called a buddy or someone else...Anyway, my wife called to complain and the owner hung up on her.  Not the best manners.  

After some bad face book reviews, the owner called me and left me a message.  I called him back and left a message....nothing back yet.  Anyway, lame that they wouldnt just give great service without me having to do the reviews?  Anyway, the BBB is next I suppose.

I have nothing but great things to say about my experience today with American Mechanical. From the initial phone call, to the service being completed, I'm very satisfied! They were INCREDIBLEY prompt! I called the company around 10:30am, and by 3:30pm, my new hot water heater is HERE and WORKING and all cleaned up! I can't believe Chuck was able to get it all completed so quickly. Also, Chuck! He was so wonderful, helpful, friendly, and made me feel safe and comfortable during the whole visit. He was upfront and honest and I feel very fortunate he was here helping us today. We will definitely be using American Mechanical for our future needs. Thank you for being a trustworthy company when there are so many scam artists out there!

Very unprofessional! They say their coming and don't show, several days later they show up. We have to use them because of the gas co is using them as a contractor for the gas meters.  The work area was not left the way they found it, (leaving a gate open is a big no no!!!) and one of the workers did nothing but stand around smoking cigarettes on the property the entire time, and did I mention they are working with gas meters?!?!?  Would not recommend this company at all!

I found them to be very expensive.  I made the mistake of not having a clear understanding up front of what they were to charge.  They then attempted to charge interest not supported by any agreement.

Outstanding Service, and Professionalism! They got in, got the job done and asked if I had any questions before they left. Highly Recommend!!

They do not do work up to code, steal tools and personal property and never finish a job that they are paid for. Jason and Melissa are both con artists. They were paid in full for a job and didn't even complete it. On top of stealing over 1k of items from the home. The owner of the trailer is not happy, never was. Took them to court and they never showed but were quick to file bankruptcy to clear the judgement.

Funny that 2 of the reviews are from Melissa Bond herself.