Best Water Heater Installation in Virginia Beach VA

I am updating my review. No one has been over to repair the hole in my wall. I extended an invitation to the Owner or who ever sees this to come and inspect for themselves. I have no reason or gain to falsely accuse anyone. I paid my bill $850 in full. I don't feel satisfied with how things were left in my home.

After having to reschedule my appointment for sewer cleanout replacement 3 times with Corey due to rain, his crew being behind on there work and a no show, Shawn and Lewis showed up on time Friday morning, discussed the work that was going to be done and how long it would take. They finished early afternoon as they said they would, cleaned the work area and made all the proper connections while explaining the reasons they were bad in the first place. Overall, I am pleased with the quality of work that was done even though it was kind of frustrating getting it all set up. I will use Roto-Rooter again.

I needed my broken garbage disposal removed & the new one put on. Sam did a very good job and he did great at cleaning up afterwards. This is the 2nd time I used them & I will use them again as needed.

Jason's an awesome guy and offers a fair price. Had him come and diagnose a leak in my house. Come to find out it was an HVAC issues. But he explained everything to me clearly so I was able to understand what was going on and also recommended an HVAC guy who came and resolved the issues. Jason was responsive and communicated with my the time he was available. Will definitely be contacting him again it I have any other issues.

The communication with Performance Plumbing at the beginning was rough to say the least and left a sour taste... HOWEVER, after talking with Mike, we were able to work things out and get them over to provide us an estimate ASAP (and at our convenience)!

He was extremely professional, nice, and apologetic for how things were initially handled. He provided a very thorough, top notch estimate and you could tell he's had tremendous experience in the industry! We received an estimate less than a day later (probably close to 12 hours after he visited the house).

If you're looking for a plumber in the area Mike and Performance Plumbing are extremely promising and a company I would definitely consider in the future! Thank you again!!!

Great company.  Very professional.  They stayed working on our problems until they were resolved!  Highly recommend.

Mine is just an observation, of professionalism and what I perceived as genuine concern and pride in a job well done.
The team work of the persons at the site and the patience of the guy leading to explain their progress and the vision of the task at hand... I found to be impressive.
Should I own a home/ have a home built, or be abreast of someone in the process of needing their services.. I have the number on hand

their technician was here for less than 5 minutes and it was all bad from the start. he was extremely rude and disrespectful. i am in this line of business myself, so understanding the price mark-ups to a point i accepted his price quote even though it did not seem just. he then went to move his vehicle and carelessly ran over the cable box in my front yard and never even apologized. at this point we had enough and called the office to tell their technician to leave. we also gave them another chance to earn our business and asked them to send someone new out. a few minutes later they called me back and cancelled the appointment saying they would not be sending anyone to my house because they believed the technician was not at fault for anything that happened. in the end i had an amazing guy named sean come out from atomic plumbing and could not be more pleased with his service and his overall attitude. thank you for allowing us to give our business to a worthy company instead!

worst place ever.  They pretended to save us from a twenty year old system that we had 5 service calls on in 4 years. then they replaced it with a bran new Trane system that we had 10 service calls on in 2 years. Refilled the coolest on it 3 times and promised us we didn't have a leak. then on the coldest day in Virginia since we lived here the system stalls, one of our pipes freezes causing 15 k worth of damage, they come out and tell us that they need to refill our coolant again, and since we are 3 months past our warranty they have to charge us $500 to do a leak check, AND charge us for refilling our system, even though we paid them for a service contract on a brand new system that continuously has problems. American Mechanical will not still any more money from me, don't let them do it to you!

This review is for their storefront only, not plumbing service at my house.

The salespeople they have in their store are so much more knowledgeable than your standard Home Depot/Lowes employee that it is not even comparable. I brought in a random trim piece that I had removed from my shower and the gentleman at the counter had found the match in his book within seconds. When I had previously brought the same piece to Lowes, they recommended I try here.

So, I give 4 stars to their salesroom for having knowledgeable, helpful employees.

We found Ken and Kevin were excellent. Ken came and did a full estimate on all the work we wanted and we had the quote the next day. Kevin came out to do an immediate change of our kitchen faucet, very friendly, and worked quickly and thoroughly. We will definitely use them again. I jokingly mentioned to Sara that works at the office that we were down to our last roll of TP and could not find it anywhere. She emailed me shortly after and said to stop at the office and pickup some. When I got there she had 6 rolls, I started to take one and she said, no take all of them! So very kind and what a blessing! Wonderful company with kindness and compassion AND quality work and professionalism.

Outstanding Service, and Professionalism! They got in, got the job done and asked if I had any questions before they left. Highly Recommend!!

They do not do work up to code, steal tools and personal property and never finish a job that they are paid for. Jason and Melissa are both con artists. They were paid in full for a job and didn't even complete it. On top of stealing over 1k of items from the home. The owner of the trailer is not happy, never was. Took them to court and they never showed but were quick to file bankruptcy to clear the judgement.

Funny that 2 of the reviews are from Melissa Bond herself.