Best Toilet Installation in Virginia Beach VA

Honest, knowledgeable and dependable. He installed a clean out. He was highly recommended by customer's and he exceeded my expectations.

I've been extremely happy with my experience working with Drain Wizard. I would use them again and would definitely recommend them to friends. After recent negative experience with plumbers, it was a relief to find a plumber who was honest, knowledgeable, and fairly priced. I had a major plumbing repair completed and trusted them to successfully complete all repairs necessary without overcharging or doing unnecessary work. Great to have found a plumber I can trust.

Jason's an awesome guy and offers a fair price. Had him come and diagnose a leak in my house. Come to find out it was an HVAC issues. But he explained everything to me clearly so I was able to understand what was going on and also recommended an HVAC guy who came and resolved the issues. Jason was responsive and communicated with my the time he was available. Will definitely be contacting him again it I have any other issues.

Neil performed a toilet installation and installed some spacers between the back of the tank and the wall upon my request.  My appointment was on short notice since the old toilet was leaking, so he had to return a few days later for the spacers.  Mr. Neil was punctual and communicative about his ETA for both appointments, removed the old toilet (and schlepped the new one up a flight of stairs), and cleaned up the work area. I do plan to hire him again for future projects.  His rates were very reasonable and this is a great way to support a local, BIPOC-owned business.  I will follow up with photos of future projects as appropriate.

The general manager contacted me to discuss my issue. I was informed additional training will be provided to the technician that came out to my home. I hope the additional training helps others to avoid the problems I had.

I am extremely pleased with the service and communication received from Mr. Rooter's staff.  From setting up the appointment to Sam contacting me advising he was on his way and arriving promptly.  Sam did a fantastic job with assessing the issue I was having with my toilet and fixed it on the spot.  He also advised about some other issues that may arise in the future and I definitely plan on using them to have additional work done to my bathroom/plumbing.  Thank you again for a job well done!!

I've never had to contact a plumber before so was worried as I've heard more horror than good stories.  My experience with Donnie at Portsmouth Plumbing was definitely a good one to write about! We had to reschedule our original appointment due to an emergency, but he was very apologetic. For our new  appointment he arrived on time, was able to diagnose the problem with my two toilets quickly and fixed it faster than I thought possible!  His prices were more than fair, definitely not the arm and leg I was afraid of!

We had a pipe break next to the water meter the night of a snow in the area. We called the city who came out and looked, they said the pipe was on our side, and after trying to fix it ourselves we needed a plumber. The one we called Friday night wasn't going to be able to get out til Monday morning. Meanwhile we had no water. Saturday morning we weren't going to wait and called A1. They were out within an hour.

It took one young man an hour and a half on his knees in the snow. He took a break to go to the hardware store for parts since the standard 3/4 pipe didn't want to fit. It ended up around 2 hours with the store trip. It was under $300 and we're extremely grateful. It could of been much worse. I was ready to get a hotel for a couple days and still pay a plumber. But A1 were nice on the phone and able to diagnose and quickly fix the problem in bad conditions, that day!

I do not recommend this company to anyone.
They had me replace a part that did not need to be replaced ($900.00). Then trying to have me replace my compressor when I told them the part they told me to replace did not fix the problem. (trying to charge me $3,200).
Their technician needs more training.
I called a different company and in 2.5 hours it was done and only charge me $240.00. He even installed a new thermostat with that price.
Please don't waste your money with this company, call somebody else.

Waited until the end of the business day on a Friday to call and say they can't make it until Monday.

Beware before using this company. They will charge you for services they didn't do. I personally would look elsewhere.

Tried to over charge for time. Charged for 1 hour 15 mins and was there 1 hour. Showed him time on ring camera and he still argued saying he was going by his time. That 15 mins was an extra $50! Also charged labor to fix clogged toilet AND CHARGED FOR THE TOOL USED! $150 for the tool on top of the labor fee. Also travel charge. Not like I can bring my toilet to them to fix so that's just a way to get a little more. Feel very taken advantage of.

At this point I am satisfied with the Performance of the work! This was the only company that I actually got a real person answer upon calling. Seth was on the way within 10 minutes of the call.  He came and quickly got to work with his assistant.  They wore shoe covers and were very neat with their work, cleaning up afterwards. (Not that there was a mess ).  The only thing that does not make this a 5 star is the cost.  I thought it was kinda steep but then I needed them and they were the only response.
I would call them again though.

I called them yesterday evening due to a pipe burst after freezing temperatures. They said they would come over at some point that night and call first.

No call all night.

The next morning I called and left a voice message to see if they would still come over. At 2:48 p.m., I am still waiting to hear.

Do not use this company. I realize all plumbers are busy right now due to freezing temperatures and pipes bursting all over Hampton Roads. However, it is unacceptable to tell someone that they will come over and then never show up or -most of all- NEVER call.

Mine is just an observation, of professionalism and what I perceived as genuine concern and pride in a job well done.
The team work of the persons at the site and the patience of the guy leading to explain their progress and the vision of the task at hand... I found to be impressive.
Should I own a home/ have a home built, or be abreast of someone in the process of needing their services.. I have the number on hand

They do not do work up to code, steal tools and personal property and never finish a job that they are paid for. Jason and Melissa are both con artists. They were paid in full for a job and didn't even complete it. On top of stealing over 1k of items from the home. The owner of the trailer is not happy, never was. Took them to court and they never showed but were quick to file bankruptcy to clear the judgement.

Funny that 2 of the reviews are from Melissa Bond herself.