Best System Maintenance in Virginia Beach VA

This company is hands down the best in everything.  We have gotten to know BJ and his son over the last few years due to a leak in our ceiling at our last house leading to repairs under our shower and clogged drains in kitchen then at the new house we had a leaking water line in our washer and dryer area onto a clogged drain in our kitchen.  Every communication with both BJ and his son has been at times funny but always professional.  They're knowledge knows no limits.  We will ALWAYS call them first!!!!

We had a wonderful experience with Cool Breeze Heating and A/C today. Our  A/C stopped working and I called and spoke to Pedro and he came out that very same day with a smile and eager to help with no intentions of being unfair or upselling,
The technician, who also happened to be the owner of the company came within the hour like he said he would. He did an assessment, replaced a part, and checked our Freon level and added freon in less than 2 hours!

The price was very reasonable and he was very kind, honest and informative. I feel VERY comfortable going though this company in the future for our heating and cooling needs! We will be using him again in the future.

Found them very efficient, affordable,quick to respond.. they are my go to company for all future plumbing concerns

I asked on my neighborhood Facebook page for references for ac repairman. I was actually given a different guy's name and he ended up sending me Kelvin with Rivera's Home Improvement! After meeting and doing business with Kelvin, I know it was divine intervention, because he was a God send! I ended up needing a new unit outside. Which could have been stressful to even think about due to expenses, but Kelvin is as honest as they come and doing business with him was a true blessing to me and my family. I now have a new unit, 2 days later. He showed up first thing in the morning just like he promised and my home is currently cooling in the low 70's and I now have a new 10 year warranty on my unit! I will never call anyone else about ac/heating ever again! I can't praise him or his company enough! No stress involved! I highly recommend him for your ac/heating work! You'll be glad you did

We are very impressed with the installation crew and leadership.  The install techs were very responsive to questions and suggestions. They worked hard to prevent lawn damage and repaired areas they had to dig into.  The crew leaders were great to work with and treated the install technicians with respect.  We've had excellent service with any help we needed as we learned to use the system and the office staff are extremely accommodating.

Of course the AC breaks when my husband is not here! Mrs. Dodd was so helpful when I called. She walked me through some things on the phone just to make sure it wasn't a breaker or something simple. Mr. Dodd arrived on time, prepared and very knowledgeable. He had exactly what we needed. Very fair and accommodating on a hot Saturday. Exactly the personal service I was looking for from a small business. We will use them again and I highly recommend.

Called to have someone service my A/C unit. Called and made an appointment. The day before the appointment I was called and confirmed. The day of the appointment the technician called to say he was on his way, 15-20 minutes out. Arrived on time, in a clean outfit ready to work. Very professional. After the appointment about 45 minutes later my phone rang and a lady called to make sure the technician was on time and the service was performed to my liking. No complaints here

My toilets/shower were completely clogged and needed to have my septic tank emptied and have my lines cleared ASAP. Called and they were able to come out same day  Jacob and Stephen were extremely polite and explained everything they were doing and did not mind me asking questions. Would highly recommend them and will be using their plumbing services soon!!

Initially, I was excited when Brandon came to my home to diagnose my AC unit. It went sour when I verified his information about a brand he recommended as economical but reliable and sturdy. Long -short, the brand was subpar (cheap-not rated by any reputable consumer outlets). Next, I told him I wanted a new unit but a specific brand. A couple days passed without feedback so I moved on. This is a new company with a young owner but promising with a bright future.

Absolutely impossible to reach anyone by phone -- holds were interminable. Also difficult to get appointments in a timely manner. Repairs were either not done at all or not done right. One time the technician just went to one of our long-term rentals and left, without contacting us to tell us what he needed to fix the poor tenants' heat pump in the middle of summer.

Avoid at all costs. They had the nerve to snail mail me a form to sign up for their subscription  services. I don't THINK so!!!

This guy is very rude and a rip off artist.  He charged me $700 for changing a fan capacitor in my A/C and replaced the wire ends that hooked to it, he charged me for a bunch of stuff he didn't do, and I had to have another company come out and rework his work where he used the wrong wire connectors and the A/C only worked two days before the wire connectors he used fell off.  Then he had 100 excuses why he doesn't guarantee his work. Don't trust anything this guy says . He should not be allowed to touch anything on an A/C.  He could have burnt down my house. He is just looking to gouge who ever he does work for, BEWARE!!!!!.

UPDATE: A day or two after posting the review below, the owner of Aul Plumbing texted me finally...but it was to say he never picked up the call, that he was closed over the weekend and that was why nobody responded to my calls and texts. He finished his text with a threat of a slander lawsuit if I didn't take down my review post from Yelp. You can see I DID NOT remove my review.

We have just moved into a home that was inspected ahead of time and plumbing issues were not found. However, one week after we moved in, the entire plumbing system backed up and flooded the master bathroom. We cleaned it up and called our home warranty company for a plumber in the middle of COVID-19 and over the Easter weekend. Aul Plumbing picked up the call, but over the next 18 hours would not return any phone calls to us or to the warranty company that they responded to. Now here we are, waiting with no way to use any of our facilities and having to go to a 7-Eleven in the middle of the night just to use their bathroom. The home warranty company tried again to reach Aul Plumbing and there was no response. They had to find us another plumber who now cannot come out until the third day. So we will have been without the ability to use a shower or a toilet in our house for going on 36 hours by the time someone arrives.

You can be sure that we advised First American home warranty to drop Aul Plumbing from their list of contractors due to the fact that they have been completely unresponsive and if I could give them zero stars at this point I would.

I can't believe that any circumstance would warrant this level of unresponsiveness. If there was a death in the company or something like that, there should be someone on staff who would at least be able to answer calls and let people know that there was an emergency that they could not return the calls and advise their customers to find other means of repair for their plumbing emergencies.

Take a warning from our fiasco and don't use Aul Plumbing if you have any kind of plumbing need.