Best Sink Repair in Virginia Beach VA

I had what I thought was a huge leak but found out it was a relatively easy fix.   Got a bit of an education from these guys.  If you want honest, dependable and efficient service Stokes Plumbing is the way to go.

I am updating my review. No one has been over to repair the hole in my wall. I extended an invitation to the Owner or who ever sees this to come and inspect for themselves. I have no reason or gain to falsely accuse anyone. I paid my bill $850 in full. I don't feel satisfied with how things were left in my home.

Jason's an awesome guy and offers a fair price. Had him come and diagnose a leak in my house. Come to find out it was an HVAC issues. But he explained everything to me clearly so I was able to understand what was going on and also recommended an HVAC guy who came and resolved the issues. Jason was responsive and communicated with my the time he was available. Will definitely be contacting him again it I have any other issues.

I am so pleased with the work and service that I received from Roto Rooter. I discovered a leak on Friday morning and made an appointment for the following Monday -- so we had to wait three days with a leak in our dining room. That company never showed up, so I called several others. They either did not return my call, or were not available that day. When I called Roto Rooter they had someone there within about two hours. As I also had plaster damage, they sent a water damage restoration worker as well. They were both from Roto Rooter, which made coordinating with both of them very easy and really lowered my stress about the entire situation. All three gentlemen were professional, friendly, and easy to get in touch with, even after normal work hours. Next time I need a plumber I will definitely call them first.

I would recommend this company because of their honesty and integrity. We just had a repair done on a toilet leak.  It turned out that the parts they replaced did not fix the problem. We called and the company sent back their technician (Zane) the very next day. He realized that some other part needed to be replaced. He explained the situation to his boss. They fixed the problem without any additional charge. I was happy to see they stood behind their workmanship and warranty.  Zane was very courteous and easy to work with.  I would use this company again.

Amazing service so fast and friendly! Love using local company.. highly recommend. Ps great job repairing plumbing

My first encounter with Justin was during a bathroom remodel in which I already had a hired plumber. He looked over the work that was done, said it was subpar with cut corners, and confronted the plumber for me getting him to re do the work for no charge. He earned my respect and has had PLENTY of my business since then.
Justin has consistently provided top notch work at my home. He responded to an emergency sewage issue that two other companies couldn't fix, installed a tankless water heater, removed the boiler, installed a brand new gas line and made all the new connections look stellar, replaced replaced toilets... and more. There hasn't been a issue he wasn't able to fix and charges far less than major companies. Anyone that can match his pricing isn't going to get the job done correctly.
I can't recommend Justin and Flotech Services enough! He's now taken care of friends and family and everyone thanks me for the recommendation. So glad he FINALLY set up Yelp so I can for all recognize him!

I called them yesterday evening due to a pipe burst after freezing temperatures. They said they would come over at some point that night and call first.

No call all night.

The next morning I called and left a voice message to see if they would still come over. At 2:48 p.m., I am still waiting to hear.

Do not use this company. I realize all plumbers are busy right now due to freezing temperatures and pipes bursting all over Hampton Roads. However, it is unacceptable to tell someone that they will come over and then never show up or -most of all- NEVER call.

Mine is just an observation, of professionalism and what I perceived as genuine concern and pride in a job well done.
The team work of the persons at the site and the patience of the guy leading to explain their progress and the vision of the task at hand... I found to be impressive.
Should I own a home/ have a home built, or be abreast of someone in the process of needing their services.. I have the number on hand

Top notch service. I called at 9:30PM expecting to get a voicemail. I got a person - and set up an appointment for the next morning. Immediately after hanging up I got a text message confirming the appointment.  The guys called the next morning when they were running early and came almost an hour before the original appointment - which they had told me the night before was a possibility so it was good news!  They came in, identified the problem after a period of forensics and didn't make anything up that was plumbing related. Turns out I have a leak in my roof that's coming all the way down into my first floor and the slab.  They charged a very reasonable rate for the service call and sent me an electronic receipt within seconds. Awesome work and super helpful. Thanks so much!!

This was by far the worst service I have ever received!! There was no communication at all. Over charged us! Bought a product for $59 and changed us $115. I called to complain and they said they do mark up items. Double!! This is crazy! Can't get a hold of anyone who can help. Would never use again and will tell everyone how awful their service is. STAY AWAY!

I am very disappointed the customer service of this company. I have attempted to contact their quality team twice through email in response to their survey after the job was complete.

For starters, the technician was on time, explained what his repairs would be throughly, professional, and made sure he did not track dirt in the house. I have zero complaints about the tech that came out. His name was Robin.

I needed to have some pipes replaced in my laundry room and the tech made an honest mistake and did not cut the water off all the way. One of the pipes broke in the process of him working on it which led to my hallway partially flooding and getting water underneath my new flooring on both sides of the hallway. When he was done there was still a leak on the pipe that I had asked to be replaced from the start. He said he did not think there was an issue with that pipe. He turned the water back on and decided he would come back another day to repair. He left and I called the office. The office did not call me back. I had to call them two times throughout the day to get a hold of someone. Then they said they would send the plumbing manger and the sales rep out to look at the floors and the pipes. That did not happen they sent the HVAC manager who took a look at stuff but it ended with just run some fans on the floors.

They also promised me that I would get a receipt emailed to me that noted the floors in case an issue arose in the near future with them. I have yet to receive that email. Furthermore they offer me the membership to offer me something but it really only took 15 dollars off my total cost. At this point I was over it and wanted the job completed.

Job completed no leaks or issues the second time around. Then I go in my bathroom on the other side of the wall from the repairs and there are holes and drywall damage from the saw which was used to cut the pipe. Which left a mess on the floor as well. Nobody told me or warned me about this.

I hate writing reviews like this when I feel like I have given them the opportunity to correct the mistake. I sent them emails in response to their quality survey sent after the job was complete. I included pictures in the second email that was sent to them.

Beware before using this company. They will charge you for services they didn't do. I personally would look elsewhere.

Very unprofessional. Called and schedule an estimate for Saturday. Plumber was 15 minutes late and didn't even complete the estimate. Halfway through the walk through he said we needed to find someone else and walked out without explaining why or apologizing for wasting our time.

They do not do work up to code, steal tools and personal property and never finish a job that they are paid for. Jason and Melissa are both con artists. They were paid in full for a job and didn't even complete it. On top of stealing over 1k of items from the home. The owner of the trailer is not happy, never was. Took them to court and they never showed but were quick to file bankruptcy to clear the judgement.

Funny that 2 of the reviews are from Melissa Bond herself.